Client Relationship Executive

You will be responsible for developing and maintaining strong relationships with clients by understanding their needs and providing exceptional service. Serving as the main point of contact for clients, you will address any inquiries or concerns in a timely and professional manner. Utilizing digital marketing techniques will be crucial in promoting services and increasing client engagement. Collaborating with the marketing team, you will contribute to creating compelling content and campaigns that resonate with the target audience. Monitoring client feedback and performance metrics will help in identifying areas for improvement and implementing strategic solutions. Staying updated on industry trends and best practices is essential to continuously enhance client relationships and drive business results. Working closely with the sales team, you will play a key role in identifying new opportunities and expanding the client base. Additionally, you will have the opportunity to identify chances to upsell or cross-sell additional services such as SEO, social media marketing, and paid advertising packages. This is a full-time position based in Ranchi, Jharkhand, requiring a minimum of 1 year of experience. The ideal candidate should have a basic level of English proficiency. As a Client Relationship Executive, you will be a part of the Customer Support department, operating during day shifts. Webpulse Solution Pvt Ltd is an award-winning top 5 web design and development company in India. They dedicate their full attention to each website project to deliver top-notch mobile responsive websites that meet clients" needs and support business expansion. The company is located at RAMA ROAD, Najafgarh Rd, INDUSTRIAL AREA, New Delhi, Delhi-110015.,