Client Relationship Executive

0 years

1 - 2 Lacs

Posted:8 hours ago| Platform: GlassDoor logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary:
We are seeking a dynamic and customer-focused professional to join our team as a Customer Relationship Executive. The role involves managing client interactions, building strong relationships, addressing concerns, and ensuring excellent service delivery to enhance customer satisfaction and loyalty.

Key Responsibilities:

  • -Handle inbound and outbound customer interactions via calls, emails, or chats.
  • -Maintain strong professional relationships with clients to ensure long-term engagement.
  • -Understand customer requirements and provide appropriate solutions or escalate issues when necessary.
  • -Maintain accurate records of client communications and transactions.
  • -Assist in resolving customer complaints in a timely and professional manner.
  • -Coordinate with internal departments to ensure smooth service delivery.
  • -Work towards achieving customer satisfaction targets and contribute to business growth.

Job Type: Full-time

Pay: ₹13,000.00 - ₹20,000.00 per month

Work Location: In person

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