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Client Relationship Executive

Client Relationship Executive

Placement Hub

0 years

2 - 3 Lacs

faridabad haryana

Posted:1 day ago| Platform: SimplyHired logo

Apply

Skills Required

english in-person

Work Mode

On-site

Job Type

Full Time

Job Description

Hlo,

We are looking for a client Relationship Executive...

Experience: 3+ Yrs

Salary: UP TO 25K

Location: sector 11, Faridabad

Key Responsibilities

Client Management: Develop and maintain long-term, positive relationships with clients, serving as the main point of contact for their needs and concerns.
Problem Resolution: Promptly address client inquiries, complaints, and issues, working with internal departments to find effective solutions.
Strategic Sales & Growth: Collaborate with sales and marketing teams to identify opportunities for upselling and cross-selling products and services, and to develop strategies for client retention.
Customer Experience: Analyze customer data and feedback to identify trends, improve customer satisfaction, and provide personalized support and solutions.
Internal Collaboration: Work closely with other departments, such as sales, marketing, and product development, to ensure client needs are met and to optimize the overall customer journey.
Performance Monitoring: Generate reports on client feedback and business performance, and ensure compliance with company policies

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Language:

English (Required)

Work Location: In person

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