Client Relationship Executive

0 - 31 years

1 - 2 Lacs

cumballa hill mumbai/bombay

Posted:1 day ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Build and maintain strong relationships with customers. Act as the first point of contact for client queries, concerns, and order requirements. Coordinate with the operations and delivery teams to ensure timely fulfillment of orders. Identify opportunities for upselling and cross-selling bakery products. Support marketing initiatives by engaging with customers during pop-ups, events, and in-store promotions. Ensure clients receive personalized attention and premium service aligned with the Mer Konfekt brand. Maintain accurate client records, feedback, and follow-ups to ensure repeat business. Collaborate with store teams to enhance customer experience both in-store and online.

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