Client Calling & Support Executive

We are looking for a proactive and tech-savvy Client Calling & Support Executive to assist our international clients. The ideal candidate should have a strong communication skills, and a willingness to work in rotational shifts. You will be responsible for supporting customers, finding potential leads online, and spreading awareness about our software product.

Key Responsibilities:

• Customer Support: Handle queries from international clients via email, chat, and calls. Assist with product usage, troubleshooting, and technical guidance.
• Client Research: Use platforms like Google and LinkedIn to identify potential customers and reach out to them.
• Product Awareness: Educate potential and existing customers about our software’s features and benefits.
• Documentation: Maintain logs of customer interactions and issues in CRM systems.
• Feedback Collection: Gather and report customer feedback to help improve the product and user experience.

Requirements:

• Pass Out candidates from BBA, MBA or B.Tech background
• Strong verbal and written communication skills in English.
• Ability to search and engage potential customers through Google and other platforms.
• Self-motivated, proactive, and customer-oriented.

Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Schedule:

• Day shift

Ability to commute/relocate:

• Nagpur, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Location:

• Nagpur, Maharashtra (Preferred)

Work Location: In person

Speak with the employer
+91 9370889776Expected Start Date: 14/07/2025