Claims Management Associate

 Skill required: Property & Casualty- Claims Processing - Insurance Claims
Designation: Claims Management Associate
Qualifications:Any Graduation
Years of Experience:1 to 3 years
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do?
We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.Claim processing team collects end-end data dataDevelop and deliver business solutions that support the claims process across its lifecycle, including first notice of loss, claims investigation, payment administration or adjudication, subrogation and recovery.
What are we looking for?
The Claims Expert is responsible for managing the entire lifecycle of a claim, from the initial accident report to final resolution. This role requires strong analytical, problem-solving, and communication skills to investigate claim circumstances, make coverage decisions, and coordinate with various stakeholders. The Claims Expert plays a critical role in delivering high-quality, professional service to meet customer expectations.Claims RegistrationClaim Handling & SettlementInvestigationStakeholder CommunicationData ManagementCustomer ServiceLanguage Proficiency:Strong command of English, both written and verbal (C1 level/Versant score of 58).Communication
Skills:

Excellent verbal and written communication skills, with the ability to accurately summarize call details in real-time.Claims ExperienceAnalytical SkillsIndependent Work & OrganizationTeam-OrientedCustomer Service Experience:Previous experience in customer service is mandatory.
Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts
 Qualification Any Graduation