Ensure timely departures and arrivals of buses at designated boarding and drop-off points. Coordinate with drivers, the control tower, and the maintenance team for daily route execution. Address and resolve real-time issues such as delays, route blockages, or breakdowns. Maintain cleanliness, readiness, and compliance of buses before dispatch. Assist with passenger boarding, guide new users, and resolve on-ground concerns. Report operational or driver-related issues to the Route or Operations Manager. Monitor trip logs and submit daily route performance reports. Support in managing driver attendance and shift planning. Maintain route checklists and ensure buses follow designated paths and schedules. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Flexible schedule Health insurance Paid sick time Provident Fund Schedule: Day shift Monday to Friday Work Location: In person

Handle incoming customer queries via calls, chat, email, and social media in a timely and professional manner. Provide accurate, valid, and complete information by using the right tools and processes. Proactively resolve customer concerns and follow up to ensure full resolution. Coordinate with internal teams like Operations, Tech, and Route Opertaors to address and close loop on customer issues. Log and track customer interactions and feedback to help improve service quality. Identify recurring issues and suggest improvements to processes or communication. Contribute to a culture of continuous improvement and high customer satisfaction. What You’ll Love About Cityflo A dynamic work environment where your voice matters. Opportunity to directly impact customer happiness. Supportive team culture and space to grow. Free rides on Cityflo buses! Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Flexible schedule Health insurance Paid sick time Provident Fund Schedule: Day shift Fixed shift Monday to Friday Education: Bachelor's (Required) Experience: Customer support: 1 year (Required) Language: English (Required) Work Location: In person

Handle incoming customer queries via calls, chat, email, and social media in a timely and professional manner. Provide accurate, valid, and complete information by using the right tools and processes. Proactively resolve customer concerns and follow up to ensure full resolution. Coordinate with internal teams like Operations, Tech, and Route Opertaors to address and close loop on customer issues. Log and track customer interactions and feedback to help improve service quality. Identify recurring issues and suggest improvements to processes or communication. Contribute to a culture of continuous improvement and high customer satisfaction. What You’ll Love About Cityflo A dynamic work environment where your voice matters. Opportunity to directly impact customer happiness. Supportive team culture and space to grow. Free rides on Cityflo buses! Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Flexible schedule Health insurance Paid sick time Provident Fund Schedule: Day shift Fixed shift Monday to Friday Education: Bachelor's (Required) Experience: Customer support: 1 year (Required) Language: English (Required) Work Location: In person

Assist in sourcing, screening, and scheduling interviews with candidates Support onboarding and documentation for new joiners Maintain and update employee records in the HR database Help organize employee engagement and wellness activities Coordinate with departments to track attendance and leaves Assist in preparing HR reports and maintaining HR metrics Support payroll and compliance-related documentation Help in drafting HR letters and maintaining employee files Provide administrative support to the HR team Job Types: Permanent, Internship Contract length: 4 months Pay: ₹8,000.00 - ₹12,000.00 per month Benefits: Flexible schedule Schedule: Day shift Fixed shift Monday to Friday Education: Master's (Required) Location: Wagle Estate, Thane, Maharashtra (Preferred) Work Location: In person

Selected Intern's Day-to-day Responsibilities Include Assist in sourcing, screening, and scheduling interviews with candidates Support onboarding and documentation for new joiners Maintain and update employee records in the HR database Help organize employee engagement and wellness activities Coordinate with departments to track attendance and leaves Assist in preparing HR reports and maintaining HR metrics Support payroll and compliance-related documentation Help in drafting HR letters and maintaining employee files Provide administrative support to the HR team About Company: At Cityflo, we are solving the problem of commuting to the office which affects employees in big, populated Indian cities every day. Cityflo provides a bus experience like no other - we run premium AC buses for daily commuters. We're changing the way urban Indians commute and enabling everyone to reclaim hours of their time every day. Before the imposed lockdown due to coronavirus, we were serving about 7500 commuters per day. We plan to scale to 5,00,000 per day in the next 4 years in a profitable and sustainable manner. Show more Show less

Selected Intern's Day-to-day Responsibilities Include Assist in sourcing, screening, and scheduling interviews with candidates Support onboarding and documentation for new joiners Maintain and update employee records in the HR database Help organize employee engagement and wellness activities Coordinate with departments to track attendance and leaves Assist in preparing HR reports and maintaining HR metrics Support payroll and compliance-related documentation Help in drafting HR letters and maintaining employee files Provide administrative support to the HR team About Company: At Cityflo, we are solving the problem of commuting to the office which affects employees in big, populated Indian cities every day. Cityflo provides a bus experience like no other - we run premium AC buses for daily commuters. We're changing the way urban Indians commute and enabling everyone to reclaim hours of their time every day. Before the imposed lockdown due to coronavirus, we were serving about 7500 commuters per day. We plan to scale to 5,00,000 per day in the next 4 years in a profitable and sustainable manner. Show more Show less

Selected Intern's Day-to-day Responsibilities Include Assist in sourcing, screening, and scheduling interviews with candidates Support onboarding and documentation for new joiners Maintain and update employee records in the HR database Help organize employee engagement and wellness activities Coordinate with departments to track attendance and leaves Assist in preparing HR reports and maintaining HR metrics Support payroll and compliance-related documentation Help in drafting HR letters and maintaining employee files Provide administrative support to the HR team About Company: At Cityflo, we are solving the problem of commuting to the office which affects employees in big, populated Indian cities every day. Cityflo provides a bus experience like no other - we run premium AC buses for daily commuters. We're changing the way urban Indians commute and enabling everyone to reclaim hours of their time every day. Before the imposed lockdown due to coronavirus, we were serving about 7500 commuters per day. We plan to scale to 5,00,000 per day in the next 4 years in a profitable and sustainable manner. Show more Show less

Cityflo is a daily commute company that provides a comfortable, stress-free travel experience for corporate professionals, as an alternative to driving. With premium buses, a simple app and caring customer service, our passengers get the luxury of time in their busy schedules — where they can read their book, watch Netflix, nap or simply soak in the view of the city. We're bringing joy back to commuting, and turning around urban traffic woes in a big way. Today, we run 550 buses and log 15000 daily bookings in Mumbai. After establishing a strong product-market fit and building a profitable business, we’ve expanded services to Hyderabad & Delhi where the commute problem is as urgent and exciting. Over the next 2 years, we plan to scale to 1000 buses, 75,000 daily ride bookings across both cities. Cityflo is well-funded by prominent VCs — India Quotient, Lightbox Ventures. Job Description : Associate - Control Tower ( Operations ) As a Control Tower (Tech Admin), you will play a crucial role in managing bus scheduling , overseeing fleet operations , and making customer-facing decisions . Your responsibilities will also include serving as the central point of contact for contingencies, analyzing data to facilitate decision-making , and coordinating fleet launches with various stakeholders Role responsibilities - Bus Scheduling and Fleet Operations: Manage and modify bus schedules to optimize efficiency. Centrally oversee the operations of the Cityflo fleet. - Customer-Facing Decisions: Make direct decisions that impact customers and ensure effective communication. - Ensure contant communication and interaction with customer service teams to enhance the overall CX. - Contingency Management: Act as the central point of contact to manage contingencies. - Coordinate with the operations team and support to address issues promptly. - Data Analysis and Decision Facilitation: Fetch and analyze data to derive analytical results. - Use data insights to facilitate informed decision-making. - Stakeholder Coordination: Coordinate fleet launches with multiple stakeholders. Collaborate with various teams to ensure seamless implementation Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Health insurance Provident Fund Schedule: Monday to Friday Ability to commute/relocate: Wagle Estate, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Work Location: In person

Cityflo is a daily commute company that provides a comfortable, stress-free travel experience for corporate professionals, as an alternative to driving. With premium buses, a simple app and caring customer service, our passengers get the luxury of time in their busy schedules — where they can read their book, watch Netflix, nap or simply soak in the view of the city. We're bringing joy back to commuting, and turning around urban traffic woes in a big way. Today, we run 550 buses and log 15000 daily bookings in Mumbai. After establishing a strong product-market fit and building a profitable business, we’ve expanded services to Hyderabad & Delhi where the commute problem is as urgent and exciting. Over the next 2 years, we plan to scale to 1000 buses, 75,000 daily ride bookings across both cities. Cityflo is well-funded by prominent VCs — India Quotient, Lightbox Ventures. Job Description : Associate - Control Tower ( Operations ) As a Control Tower (Tech Admin), you will play a crucial role in managing bus scheduling , overseeing fleet operations , and making customer-facing decisions . Your responsibilities will also include serving as the central point of contact for contingencies, analyzing data to facilitate decision-making , and coordinating fleet launches with various stakeholders Role responsibilities - Bus Scheduling and Fleet Operations: Manage and modify bus schedules to optimize efficiency. Centrally oversee the operations of the Cityflo fleet. - Customer-Facing Decisions: Make direct decisions that impact customers and ensure effective communication. - Ensure contant communication and interaction with customer service teams to enhance the overall CX. - Contingency Management: Act as the central point of contact to manage contingencies. - Coordinate with the operations team and support to address issues promptly. - Data Analysis and Decision Facilitation: Fetch and analyze data to derive analytical results. - Use data insights to facilitate informed decision-making. - Stakeholder Coordination: Coordinate fleet launches with multiple stakeholders. Collaborate with various teams to ensure seamless implementation Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Health insurance Provident Fund Schedule: Monday to Friday Ability to commute/relocate: Wagle Estate, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Work Location: In person

Prepare and finalize accounts and financial statements (P&L, Balance Sheet) Manage monthly/quarterly GST returns and reconciliation Ensure timely TDS deduction, return filing, and compliance Handle vendor and employee payments with proper documentation and accuracy Assist in payroll processing and related statutory deductions (PF, ESIC, PT) Maintain books of accounts, ledgers, and bank reconciliations Coordinate with external auditors during tax and statutory audits Support compliance with labour laws and maintain related documentation Prepare MIS reports and assist with financial planning when needed Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Health insurance Provident Fund Schedule: Fixed shift Work Location: In person

Key Responsibilities: 1. Calendar, Meeting & Travel Management Own the cofounder’s calendar: prioritize meetings, block focus time, and handle rescheduling with professionalism Coordinate internal and external meetings, ensuring all stakeholders are aligned Handle all logistics for domestic and international travel (flights, hotels, local transport) 2. Communication & Coordination Act as a bridge between the cofounder and internal/external stakeholders Draft, proofread, and format emails, presentations, and communication material Handle follow-ups from meetings and ensure timely execution of action items 3. Strategic Support Assist in project tracking, reporting, and cross-functional coordination Conduct internet research, compile business briefs, and maintain confidential documents Prepare pitch decks, meeting notes, and documentation as required 4. Operations & Miscellaneous Manage expenses, invoices, reimbursements, and other operational tasks Help plan internal events, town halls, and offsites Occasionally assist in personal tasks to enable better work-life balance for the cofounder Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Flexible schedule Health insurance Provident Fund Schedule: Monday to Friday Work Location: In person

Are you someone who enjoys working with people, organizing processes, and making workplaces more vibrant? Here's your chance to kickstart your career in human resources with Cityflo- a fast-growing startup that’s redefining urban commuting! We’re a daily commute company focused on offering a stress-free, premium experience to corporate professionals. With operations in Mumbai and Hyderabad, we’re on a mission to make commuting joyful again- one bus ride at a time. Selected Intern's Day-to-day Responsibilities Include Conduct recruitment and screen candidates to identify suitable talent Manage onboarding and handle documentation for new hires Organize employee engagement activities to foster a positive work culture Handle HR communications and maintain accurate database management Let’s build the future of commuting- and your HR career- together! Know more about us: www.cityflo.com and blog.cityflo.com About Company: At Cityflo, we are solving the problem of commuting to the office, which affects employees in big, populated Indian cities every day. Cityflo provides a bus experience like no other - we run premium AC buses for daily commuters. We're changing the way urban Indians commute and enabling everyone to reclaim hours of their time every day. Before the imposed lockdown due to coronavirus, we were serving about 7500 commuters per day. We plan to scale to 5,00,000 per day in the next 4 years in a profitable and sustainable manner.

Are you someone who enjoys working with people, organizing processes, and making workplaces more vibrant? Here's your chance to kickstart your career in human resources with Cityflo- a fast-growing startup that’s redefining urban commuting! We’re a daily commute company focused on offering a stress-free, premium experience to corporate professionals. With operations in Mumbai and Hyderabad, we’re on a mission to make commuting joyful again- one bus ride at a time. Selected Intern's Day-to-day Responsibilities Include Conduct recruitment and screen candidates to identify suitable talent Manage onboarding and handle documentation for new hires Organize employee engagement activities to foster a positive work culture Handle HR communications and maintain accurate database management Let’s build the future of commuting- and your HR career- together! Know more about us: www.cityflo.com and blog.cityflo.com About Company: At Cityflo, we are solving the problem of commuting to the office, which affects employees in big, populated Indian cities every day. Cityflo provides a bus experience like no other - we run premium AC buses for daily commuters. We're changing the way urban Indians commute and enabling everyone to reclaim hours of their time every day. Before the imposed lockdown due to coronavirus, we were serving about 7500 commuters per day. We plan to scale to 5,00,000 per day in the next 4 years in a profitable and sustainable manner.

Are you someone who enjoys working with people, organizing processes, and making workplaces more vibrant Here's your chance to kickstart your career in human resources with Cityflo- a fast-growing startup that's redefining urban commuting! Cityflo is a daily commute company focused on offering a stress-free, premium experience to corporate professionals in Mumbai and Hyderabad. The company is on a mission to make commuting joyful again, one bus ride at a time. As an Intern at Cityflo, your day-to-day responsibilities will include: - Conducting recruitment and screening candidates to identify suitable talent - Managing onboarding processes and handling documentation for new hires - Organizing employee engagement activities to foster a positive work culture - Handling HR communications and maintaining accurate database management Join us in building the future of commuting and advancing your HR career together! To learn more about Cityflo, visit www.cityflo.com and blog.cityflo.com. About Cityflo: Cityflo is dedicated to solving the commuting challenges faced by employees in major Indian cities on a daily basis. The company provides a unique bus experience by running premium AC buses for daily commuters. Cityflo is revolutionizing urban commuting in India and enabling individuals to reclaim hours of their time every day. Prior to the COVID-19 lockdown, Cityflo was serving approximately 7500 commuters daily and aims to scale up to 5,00,000 commuters per day in the next 4 years in a profitable and sustainable manner.,

Job Role - As an associate - Customer Support your primary responsibility is to ensure the satisfaction and loyalty of our cherished customers. Your role goes beyond merely addressing inquiries and resolving issues; you are a critical part of our customer experience, directly influencing the success of our company. Role responsibilities - Customer Engagement: Interact with customers through phone, live bus chat, and email to provide exceptional support during their commute. Issue Resolution: Respond promptly to customer inquiries, resolving concerns and ensuring a positive experience at all stages of the commute. Team Coordination: Collaborate with the team to coordinate workflows, ensuring a seamless support process. Positive Attitude and Expertise: Maintain a positive and empathetic approach, with in-depth knowledge of our business and industry updates. Enhancing the Cityflo Experience: Strive to exceed customer expectations and uplift the Cityflo experience by delivering exceptional hospitality and support.