Cisco Meraki

Who We Are Cisco Spaces – a cloud platform that turns buildings into smart spaces, is the fastest growing product in Cisco. We are helping users reimagine their buildings in a hybrid world by making them safer, more inquisitive and sustainable. We have already digitized over 12 billion sq. Ft. of buildings - and guess what, we are only getting started. As Cisco moves towards a more software focused strategy, this is a phenomenal time to work at the intersection of IoT, AI, maps and analytics to ship a product that is shaping the future of smart buildings and hybrid workspaces. And we say, the future is now! Who You Are Are you passionate about driving customer value through hands-on support, training, and adoption strategies? Join our dynamic and growing team focused on delivering direct customer support, product education, and in-product guidance to maximize customer value We are looking for a customer-focused leader to drive activation, onboarding, and adoption strategies. This role is key to ensuring customers see immediate value from our product, helping them succeed while strengthening retention. What You’ll Do Build and deliver engaging training programs, including guided onboarding, interactive tutorials, and in-product education. Lead customer enablement efforts through webinars, workshops, and knowledge base content to improve value. Improve in-product engagement with digital touchpoints like walkthroughs, tooltips, and contextual help to drive self-service adoption. Build and scale self-service support channels, ensuring customers have access to key product updates, methodologies, and troubleshooting resources. Use customer data and insights to identify adoption gaps and proactively address challenges. Work closely with Product Management and Engineering to develop and refine customer education programs. Lead automated customer communications, using tools like HubSpot and in-product messaging to deliver timely, relevant, and helpful content. Measure and improve customer engagement, tracking success metrics like adoption rates and product retention. Minimum Requirements 2-3 years of experience in email communications, workflow management, or automation tools. Experience in customer training, adoption, or support within a SaaS or tech environment. Background in training development, instructional design, or digital adoption strategies. Familiarity with digital adoption tools like Pendo, WalkMe, or similar platforms. Ability to analyze customer usage data and drive meaningful improvements. Strong communication and teamwork skills. Ability to thrive in a fast paced environment and enjoy building new programs. Excellent writing and editing skills, with the ability to simplify sophisticated topics. Analytical approach, with experience using data to drive decisions. Ready to make an impact? Apply today! Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: 75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. Show more Show less

Job Summary: Cisco is seeking a dynamic and experienced TME (Technical Marketing Engineer) Team Leader to join our Wireless Team in Bangalore. The successful candidate will lead a team of 4+ TMEs, driving innovation and excellence in wireless (Wi-Fi), networking, AI/ML, and security projects. This role requires a seasoned professional with over 5-7 years of experience in the field. Cisco Wireless team is changing the way the industry thinks about networking, and you will lead the charge to continue the evolution. You will collaborate with forward-thinking engineers and excited customers to help ensure that we continue to have the best wireless product portfolio. You will develop excellent technical knowledge, deliver high-impact presentations, and have a passion for learning about and evangelizing AI/ML, security and wireless networking technology. Key Responsibilities: Lead and manage a team of 4+ TMEs, providing guidance, mentorship, and support. Oversee the development and execution of technical marketing strategies for wireless and networking products. Collaborate with cross-functional teams to integrate AI/ML and security features into our solutions. Drive the creation of technical content, including whitepapers, presentations, blogs, social media evangelism and demo videos. Represent Cisco at industry events, conferences, and customer meetings. Ensure the team stays updated with the latest industry trends and technologies. Foster a culture of innovation, continuous learning, and professional growth within the team. Partner with Product Managers, Engineering, QA and CTO team to help drive new innovations and field and partner enablement strategies Meet with customers and prospects, share our vision and understand their needs Support large deals, and increase TME engagement on sales opportunities Qualifications: Minimum 5-7 years of work experience in networking technology (ideally in Wireless) Deep understanding and familiarity with networking, AI/ML and Wi-Fi technologies Hands on experience in supporting, selling, or using WiI-Fi technologies Track record of motivating and driving large projects and large teams effectively Strong user insight with a deep desire to understand top customer problems Easily communicate complicated concepts to non-technical folks Entrepreneurial, can-do attitude with a strong sense of product quality Love solving technical problems in creative ways Deep passion for mentoring, coaching and growing people Bonus Points: Experience building and leading complementary teams BA/BS in EE or CS or a related technical field CWNA/CWNP/CCIE /wireless/security certifications Experience in application engineering, technical support, product testing, or QA Does this sound like you? We’d love to hear from you! At Cisco, we challenge the status quo with the power of diversity, inclusion, and collaboration. By connecting different perspectives, we imagine new possibilities, inspire innovation, and unlock the full potential of our people. We are committed to building an employee experience that fosters appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: 75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. Show more Show less

About Meraki: As the leader in cloud-managed IT, Cisco Meraki connects passionate people to their mission by simplifying the digital workplace. Our impact is driven by the innovative, purposeful, and vibrant people who make up our inclusive community. When technology is intuitive, our customers can focus on what matters. Our employees fuel the magic of the Meraki community. They have fostered an environment that empowers Merakians to challenge limits, embrace risks, and assist our customers in pursuing their missions. Our guiding principles are rooted in our four core values: care deeply, everybody in, simplify everything, and be brave. These pillars have propelled us to the forefront of cloud-managed IT leadership and have played a pivotal role in shaping a more inclusive future for all. About the Role: Our Dashboard teams build and maintain our Web applications, which manage millions of network devices from our cloud. Our customers use the Meraki Dashboard to monitor and configure critical IT infrastructure that serves tens of millions of people every day. As a Software Engineer on MX Dashboard team, you will collaborate with firmware and other Backend/SRE/Dashboard engineers to architect, design, and build a large-scale system running MX SDWAN & Security features. You will enable connections between over a million network nodes and our SDWAN & Security customers relying on our products to serve tens of millions of people. With the large footprint that we have, quality is our highest priority. MX Dashboard team is responsible for delivering a simple to use but very powerful, scalable, and groundbreaking cloud-managed service to customers. With help from product managers and firmware engineers, you will construct intuitive but powerful systems that will be used by customers via the Meraki Dashboard. What you will work on: Solve challenging architecture problems to build scalable and extendable systems. Work with firmware engineers and PM to build intuitive and powerful workflows to handle containers. Coordinate and align knowledge and opinions between firmware, SRE, and Dashboard developers. With the help of other engineers, implement sophisticated Backend & Dashboard systems to handle MX SDWAN & Security solutions. Identify and solve performance bottlenecks in our Backend architecture. Take complete ownership from conception to production release by leveraging your ability to influence, facilitate, and work collaboratively across teams. Lead, mentor, and spread best practices to other specialists on the team. You are an ideal fit if you: 4 + years of experience writing professional production code and tests for large scale systems 3 + years of experience in Backend & Full Stack technologies Ruby on Rails / Scala / Go / Java / NodeJS / JavaScript. Can implement efficient database design and query performance in a relational database (Postgres, SQL) Experience with Container solutions (Kubernetes) Strategic and product-oriented approach with a desire to understand users Outstanding communication skills Bonus points for any of the following: Experience or interest in Security or Networking Experience in building rich web UIs with React (and Redux) Familiarity working with Observability tools like ELK, Grafana etc is a plus Does this sound like you? Wed love to hear from you! At Cisco Meraki, we re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidates hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Cisco Meraki, a division of Cisco Networking, is a cloud-managed IT company and leader in cloud-controlled Wi-Fi, routing, and security. Our intuitive platform enables organizations of all sizes to deliver customer and employee experiences at scale. To provide outstanding technologies to our customers, we’ve created an outstanding company culture for our employees. One where a diverse set of backgrounds, perspectives, and experiences craft our work and fuel our evolution. One that is collaborative, flexible, and inclusive and provides employees with the autonomy to develop technology that’s accessible and secure for everyone! Meraki Software Engineers breathe life into our cloud-managed network-attached devices, which include switches, routers, wireless access, and security cameras. We use real-time telemetry from thousands of deployed networks spanning the globe to continuously improve the performance and stability of our products. We are passionate about building real products that our customers love. We are looking for a passionate and experienced System QA Engineer to join our Cisco Meraki team, passionate about testing our enterprise switching products. In this role, you will be responsible for validating the quality and adaptability of our switching platforms through comprehensive system-level testing. Your work will directly impact the stability, scalability, and performance of our networking solutions deployed in real-world customer environments. You are an ideal candidate if you have: 5+ years of experience in software or system quality assurance, with a strong focus on system-level testing of enterprise switches. Hands-on experience crafting and performing solution tests, scale/stress tests, and performance tests that simulate realistic deployment and traffic conditions. Good understanding and practical knowledge of standard Layer 2 and Layer 3 networking protocols, including but not limited to STP, RSTP, MSTP, VLAN, Link Aggregation (LAG), OSPF, BGP, VRRP, DHCP, and multicast, ipv4, ipv6, security features, and other related technologies Proven ability to build and maintain high-quality test plans that ensure end-to-end system validation and uncover edge cases early. Experience in debugging sophisticated system-level issues, analyzing test results, and collaborating closely with development and product teams. Familiarity with Cisco Meraki or other enterprise-class switches, and confidence working in Cloud-based configuration environments. Proficiency in working with Linux systems and using command-line tools for test execution and log analysis. Hands-on experience in configuring and using traffic generators such as IXIA for performance, scale, RFC testing is Preferred. A strong team player approach, with a can-do attitude and a willingness to take ownership and jump in wherever needed. A Bachelor’s or Master’s degree in Computer Science, Electrical Engineering, or a related technical field, or equivalent hands-on experience. Excellent written and verbal communication skills. Bonus points for: Scripting or automation experience using Python or Ruby for test setup, Orchestration, or data analysis. Familiarity with CI/CD pipelines or automated test frameworks. Familiarity with SIFOs and PoE related testing experience Experience with Cisco IOS, Catalyst Switch At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: 75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. Show more Show less

About Meraki: As the leader in cloud-managed IT, Cisco Meraki connects passionate people to their mission by simplifying the digital workplace Our impact is driven by the innovative, purposeful, and vibrant people who make up our inclusive community When technology is intuitive, our customers can focus on what matters, Our employees fuel the magic of the Meraki community They have fostered an environment that empowers Merakians to challenge limits, embrace risks, and assist our customers in pursuing their missions, Our guiding principles are rooted in our four core values: 'care deeply,' 'everybody in,' 'simplify everything,' and 'be brave ' These pillars have propelled us to the forefront of cloud-managed IT leadership and have played a pivotal role in shaping a more inclusive future for all, About the Role: Our Dashboard teams build and maintain our Web applications, which manage millions of network devices from our cloud Our customers use the Meraki Dashboard to monitor and configure critical IT infrastructure that serves tens of millions of people every day, As a Software Engineer on MX Dashboard team, you will collaborate with firmware and other Backend/SRE/Dashboard engineers to architect, design, and build a large-scale system running MX SDWAN & Security features You will enable connections between over a million network nodes and our SDWAN & Security customers relying on our products to serve tens of millions of people With the large footprint that we have, quality is our highest priority MX Dashboard team is responsible for delivering a simple to use but very powerful, scalable, and groundbreaking cloud-managed service to customers With help from product managers and firmware engineers, you will construct intuitive but powerful systems that will be used by customers via the Meraki Dashboard, What you will work on: Solve challenging architecture problems to build scalable and extendable systems, Work with firmware engineers and PM to build intuitive and powerful workflows to handle containers, Coordinate and align knowledge and opinions between firmware, SRE, and Dashboard developers, With the help of other engineers, implement sophisticated Backend & Dashboard systems to handle MX SDWAN & Security solutions, Identify and solve performance bottlenecks in our Backend architecture, Take complete ownership from conception to production release by leveraging your ability to influence, facilitate, and work collaboratively across teams, Lead, mentor, and spread best practices to other specialists on the team, You are an ideal fit if you: 4+ years of experience writing professional production code and tests for large scale systems 3+ years of experience in Backend & Full Stack technologies Ruby on Rails / Scala / Go / Java / NodeJS / JavaScript , Can implement efficient database design and query performance in a relational database (Postgres, SQL) Experience with Container solutions (Kubernetes) Strategic and product-oriented approach with a desire to understand users Outstanding communication skills Bonus points for any of the following: Experience or interest in Security or Networking Experience in building rich web UIs with React (and Redux) Familiarity working with Observability tools like ELK, Grafana etc is a plus Does this sound like youWe'd love to hear from you! At Cisco Meraki, were challenging the status quo with the power of diversity, inclusion, and collaboration When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people Were building an employee experience that includes appreciation, belonging, growth, and purpose for everyone, Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records, Message to applicants applying

About Meraki: As the leader in cloud-managed IT, Cisco Meraki connects passionate people to their mission by simplifying the digital workplace. Our impact is driven by the innovative, purposeful, and vibrant people who make up our inclusive community. When technology is intuitive, our customers can focus on what matters. Our employees fuel the magic of the Meraki community. They have fostered an environment that empowers Merakians to challenge limits, embrace risks, and assist our customers in pursuing their missions. Our guiding principles are rooted in our four core values: care deeply, everybody in, simplify everything, and be brave. These pillars have propelled us to the forefront of cloud-managed IT leadership and have played a pivotal role in shaping a more inclusive future for all. About the Role: Our Dashboard teams build and maintain our Web applications, which manage millions of network devices from our cloud. Our customers use the Meraki Dashboard to monitor and configure critical IT infrastructure that serves tens of millions of people every day. As a Software Engineer on MR Dashboard team, you will collaborate with firmware and other Backend/SRE/Dashboard engineers to architect, design, and build a large-scale wireless system. You will enable connections between over a million network nodes and our Wireless customers relying on our products to serve tens of millions of people. With the large footprint that we have, quality is our highest priority. Wireless Dashboard team is responsible for delivering a simple to use but very powerful, scalable, and groundbreaking cloud-managed service to customers. With help from product managers and firmware engineers, you will construct intuitive but powerful systems that will be used by customers via the Meraki Dashboard. What you will work on: Solve complicated architecture problems to build scalable and extendable systems. Work with firmware engineers and PM to build intuitive and powerful workflows to handle containers. Coordinate and align knowledge and opinions between Firmware, SRE, and Dashboard developers. With the collaboration with other engineers, implement sophisticated Dashboard systems and infra to handle Wireless network. Identify and solve performance bottlenecks in our Wireless Dashboard architecture. Take complete ownership from conception to production release by maximizing your ability to influence, facilitate, and work collaboratively across teams. Lead, mentor, and spread standard methodologies to other specialists on the team. You are an ideal fit if you have: 4+ years of experience writing professional production code and tests for large scale systems 3+ years of experience in Backend & Full Stack technologies Ruby on Rails/Python/Scala/React with hook/Cypress. Can implement efficient database design and query performance in a relational database (Postgres, SQL) Experience with Container solutions (Kubernetes) Strategic and product-oriented approach with a desire to understand users Outstanding communication skills Bonus points for any of the following: Experience or interest in wireless networking Experience in building rich web UIs with React (and Redux) Familiarity working with Observability tools like ELK, Grafana etc is a plus Does this sound like you? Wed love to hear from you! At Cisco Meraki, were challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. Were building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidates hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

What You Will Do As a Network Support Engineer, you will be tasked with delivering exceptional technical support to our clients and partners. Primary responsibilities will involve troubleshooting and resolving issues across the Meraki product line, including wireless access points, security appliances, and switches, as well as other related technologies. You will also play a key role in collaborating with cross-functional teams, like Engineering, Product Management, and Sales! Responsibilities * Own each customer case from initial creation to resolution, ensuring a seamless support experience and timely resolution of issues. * Effectively collaborate with partners and customers regarding technical issues and customer service inquiries, primarily over the phone and in writing. * Diagnose and resolve a wide range of complex network-related issues, including wireless, security, switching, IoT, and other Meraki product-related issues. * Work closely with Escalations, Engineering, Sales, PM, and other Cisco teams to resolve critical cases efficiently. * Understand and use Linux console commands to identify and resolve issues with Meraki devices and Meraki Dashboard services. * Read and analyze packet captures using Wireshark. * Keep up with the latest Meraki features and technology advancements by completing instructor-led and self-paced training modules, ensuring up-to-date expertise in product offerings. * Leverage acquired knowledge to suggest, edit, and write in-depth Knowledge Base articles. * Proactively use available resources and follow leadership guidance to develop professionally within your role whilst aligning with business objectives. Who You Are As a creative problem solver, you care deeply about what matters to our customers, partners, and colleagues. Using your advanced communication skills, you build meaningful customer relationships while responding quickly and efficiently to customers inquiries. You embrace changes that arise from data insights and proactively use feedback from leaders and peers to continuously enhance your technical skills and grow with our team. Minimum Qualifications * Solid understanding of network technologies (including firewalls, content filtering, routing/switching, VLANs and wireless) and hands-on experience with configuring and troubleshooting these technologies in real-world environments. * Thorough comprehension of fundamental networking protocols including TCP, STP, ARP, Ethernet, UDP, RADIUS 802.1x, OSPF, etc. * 2-5 years of experience in supporting or testing LANs, VLANs, WLANs, VPNs, NAT devices, and/or DHCP servers. * 2-5 years of experience in computer networking related problem solving, critical thinking, and troubleshooting. * Demonstrated ability in troubleshooting WiFi networks. Preferred Qualifications * Experience acting as a primary point of contact in customer escalations. * Proficiency in both written and verbal English communication, with the ability to convey complex technical concepts clearly and concisely. * Capable of effectively communicating with internal and external partners, fostering strong working relationships and collaboration. * Outstanding customer service skills, with a focus on understanding and addressing customer needs promptly and effectively. * Excellent time management skills, demonstrating the ability to prioritize multiple tasks, follow through on commitments, and maintain attention to detail. * Collaborates within cross-functional teams, fostering a supportive and inclusive environment. * Able to provide constructive feedback to peers when needed. * Networking certifications: CCNP, CWNA, etc. Why Cisco Meraki As the leader in cloud-managed IT, Cisco Meraki connects passionate people to their mission by simplifying the digital workplace. Our impact is driven by the innovative, purposeful, and vibrant people who make up our inclusive community. When technology is intuitive, our customers can focus on what matters. At Cisco Meraki, we re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case-by-case basis, qualified applicants with arrest and conviction records. Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidates hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Cisco Meraki, a division of Cisco Networking, is a cloud-managed IT company and leader in cloud-controlled Wi-Fi, routing, and security. Our intuitive platform enables organizations of all sizes to deliver customer and employee experiences at scale. To provide best-in-class technologies to our customers, we've created an unrivaled company culture for our employees. One where diverse backgrounds, perspectives, and experiences shape our work and fuel our evolution. The culture is collaborative, flexible, inclusive, and provides employees with the autonomy to develop technology that's accessible and secure for everyone. The modern world runs on the internet, and the internet cannot exist without its underlying infrastructure. Meraki makes setting up, running, and maintaining that infrastructure easier than it has ever been before. Meraki enables connectivity everywhere from neighborhood cafes to education institutions to global hospitality groups operating thousands of sites. We are passionate about building real products that our customers love. As a member of our firmware security team, you will have a substantial impact on the security of millions of Meraki users all around the world. Our device firmware is built on Linux and open-source software. We work individually and in small teams to release several new products each year. As a product security engineer, you will: - Implement and maintain SecDevOps practices throughout the entire Secure Development Lifecycle (SDL). - Build and maintain automated security testing frameworks, including static analysis, dynamic analysis, and fuzz testing. - Implement and run secure CI/CD pipelines, incorporating security checks and controls at each stage. - Collaborate with product engineering teams to implement security-by-design principles and ensure consistency to SDL practices. - Develop and maintain security metrics to measure and improve SDL efficiency. - Monitor and triage incoming product security issues from our public bug bounty program. - Mentor and train development teams on SecDevOps best practices and tools. You are an ideal fit for this role if you have: - 5+ years of experience in software or firmware security, with a focus on SecDevOps and Secure Development Lifecycle implementation. - Deep knowledge of Linux and embedded systems security with a strong growth mindset. - Strong programming skills in languages such as Python, Go, or Ruby, with experience in C/C++ for embedded systems. - Experienced knowledge of embedded systems development concepts, including cross-platform development and build tools (GNU toolchain, OpenWrt, buildroot, Yocto), bootloaders (U-Boot, coreboot, UEFI), kernel configuration, device drivers, device trees. - Experience implementing and running security tools such as SAST, DAST, SCA, and container security solutions. Bonus points for: - Experience with agile development methodology. - Experience with fuzzing, penetration testing, or static analysis. - Knowledge of AI and machine learning concepts, with experience applying them to security problems. At Cisco Meraki, we're redefining the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can pursue new possibilities, inspire innovation, and release the full potential of our people. We're building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.,

About Cisco Meraki: Cisco Meraki is the leader in cloud-managed IT, connecting passionate individuals to their mission by simplifying the digital workplace. The impact of Cisco Meraki is driven by innovative, purposeful, and vibrant individuals who constitute an inclusive community. When technology is intuitive, customers can focus on what truly matters. The employees at Cisco Meraki fuel the magic of the community. They have cultivated an environment that empowers Merakians to challenge limits, embrace risks, and assist customers in pursuing their missions. Guided by four core values - "care deeply," "everybody in," "simplify everything," and "be brave" - Cisco Meraki has emerged as a frontrunner in cloud-managed IT leadership. These principles have not only played a pivotal role in shaping a more inclusive future but have also propelled the organization to the forefront of innovation. Role Overview: As a Senior Software Engineer at Cisco Meraki, you will assume responsibility for various aspects of software development, including definition, design, development, testing, debugging, release, enhancement, and maintenance. Your role will involve developing firmware features for MX devices, focusing on delivering high-quality Virtual Private Network (VPN) solutions, resolving regressions and customer issues, and improving existing components and subsystems. Additionally, you will design and develop security software solutions such as Client VPN and IPSec VPN, while applying advanced theoretical knowledge to execute your duties effectively. This role allows for telecommuting. Ideal Candidate Profile: The ideal candidate for this position should possess the following qualifications: - 8+ years of professional experience in writing production code - Strong Problem Solving Skills using C++ - Good understanding of UNIX-based OS and Network fundamentals - Effective Collaborative and Communication skills - An interest in learning about software and systems, with a knack for improving existing processes - Strong networking foundational knowledge (LANs, routing, switching, wireless) - Experience with developing and troubleshooting in a Linux environment - Proficiency in writing concurrent programs - Understanding of OS fundamentals and experience in both kernel and user space - A focused and organized approach to development, testing, and quality assurance Bonus Skills: Candidates with the following skills will be given additional consideration: - Experience in application profiling and optimization - Exposure to Strong Swan and IPsec data path - Working knowledge of core networking protocols (TCP/IP, DNS, DHCP, ARP, IPv6, Radius) - Understanding of network security fundamentals - Proficiency in version control, specifically Git - Experience with Yocto - Familiarity with Agile methodologies (e.g., Scrum, Kanban) If you believe you align with the above qualifications and are excited about the prospect of joining Cisco Meraki, we encourage you to apply! At Cisco Meraki, we are committed to challenging the status quo through diversity, inclusion, and collaboration. By connecting different perspectives, we aim to inspire innovation, imagine new possibilities, and unlock the full potential of our people. Our goal is to create an employee experience that fosters appreciation, belonging, growth, and purpose for all. Message to U.S. and Canadian Applicants: Employees in the U.S. have access to quality medical, dental, and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance, and numerous wellbeing offerings. The incentive structure is based on revenue attainment, offering different rates based on performance levels. We look forward to welcoming individuals who are passionate about making a difference and driving innovation in the world of cloud-managed IT.,

As a customer marketing leader with a product-led growth mindset, you will play a crucial role in driving meaningful impact by blending creativity, content strategy, and automation. Your focus will be on shaping go-to-market programs and building lifecycle campaigns for a cloud platform like Cisco Spaces. With your expertise gained from working at a B2B SaaS company, you will simplify complex products, making them easy to understand and adopt. Your responsibilities will include: - Building and delivering engaging customer marketing programs to drive scaled adoption and long-term value. - Leading lifecycle engagement initiatives such as webinars, campaigns, and knowledge hubs to educate customers on high-impact product use cases. - Improving in-product experience through contextual touchpoints to guide self-serve adoption. - Analyzing customer behavior, identifying drop-off points, and creating targeted interventions to enhance engagement. - Collaborating with cross-functional teams to translate features into compelling customer-facing narratives and adoption campaigns. - Implementing automated communications across channels to support onboarding, feature discovery, and product-led growth. - Tracking and reporting success metrics to refine lifecycle programs continually. To be successful in this role, you should have at least 4-6 years of experience in customer marketing, lifecycle marketing, or product marketing at a B2B SaaS company. You should also possess strong content strategy skills, familiarity with automation tools like HubSpot, and the ability to leverage product usage data for user segmentation and campaign decisions. If you are a collaborative, creative, and diligent professional who thrives in a fast-paced, agile environment, and is excited about building programs from the ground up, we encourage you to apply. At Cisco, we value diversity, inclusion, and collaboration, and we are committed to providing an employee experience that fosters appreciation, belonging, growth, and purpose for everyone. For applicants applying to work in the U.S. and/or Canada, Cisco offers quality medical, dental, and vision insurance, a 401(k) plan with a matching contribution, disability coverage, life insurance, and various wellbeing offerings. Additionally, incentives are tied to revenue attainment, with different percentages based on performance levels, reflecting our commitment to recognizing and rewarding exceptional contributions.,

As the leader in cloud-managed IT, Cisco Meraki connects passionate people to their mission by simplifying the digital workplace. The impact of Cisco Meraki is driven by innovative, purposeful, and vibrant individuals who make up the inclusive community. When technology is intuitive, customers can focus on what truly matters. The employees of Meraki foster an environment that empowers individuals to challenge limits, embrace risks, and assist customers in pursuing their missions. The guiding principles of Meraki are rooted in four core values: "care deeply," "everybody in," "simplify everything," and "be brave." These pillars have propelled Meraki to the forefront of cloud-managed IT leadership and played a pivotal role in shaping a more inclusive future for all. Cisco Wireless, a division of Cisco Networking, is a cloud and on-prem managed IT company and a leader in Wi-Fi, wireless, and security. The intuitive platform of Cisco Wireless enables organizations of all sizes to deliver customer and employee experiences at scale. The company culture at Cisco Wireless is outstanding, where a diverse set of backgrounds, perspectives, and experiences crafts the work and fuels evolution. It is a collaborative, flexible, and inclusive environment that provides employees with the autonomy to develop technology that is accessible and secure for everyone. Cisco Wireless Software Engineers play a crucial role in breathing life into on-prem, cloud-managed network-attached devices, including wireless controllers, access points, SDA Wireless. Real-time telemetry from thousands of deployed networks worldwide is used to continuously enhance the performance and stability of products. The team is passionate about building products that customers love. The position of a System Test Development Engineer at Cisco Wireless requires a passionate and experienced individual dedicated to testing enterprise wireless products. The role involves validating the quality and adaptability of wireless platforms and solutions through comprehensive system-level testing. The work directly impacts the stability, scalability, and performance of networking solutions deployed in real-world customer environments. Responsibilities include solving challenging architecture problems to build scalable systems, working with firmware engineers and PM to create intuitive workflows, coordinating knowledge between teams, implementing systems to manage the Wireless network, identifying and resolving performance bottlenecks, and taking complete ownership of projects from conception to production release. Additionally, the role involves leading, mentoring, and sharing best practices with team members. Ideal candidates for this role possess 5+ years of experience in software or system quality assurance, with a focus on system-level and functional testing of enterprise wireless. They should have scripting or automation experience using Python, familiarity with CI/CD pipelines, expertise in crafting and driving solution tests, a deep understanding of networking protocols, attention to detail, strong debugging skills, proficiency in working with Linux systems, and a team player mentality. Additional qualifications include Cisco certifications, a Bachelor's or Master's degree in a related field, experience with Cisco IOS, Catalyst wireless, Cisco products, and networking products. At Cisco Meraki, diversity, inclusion, and collaboration are at the core of the employee experience. The company values different perspectives, as they inspire innovation and unlock the full potential of individuals. Cisco Meraki offers a comprehensive benefits package, including medical, dental, vision insurance, a 401(k) plan, disability coverage, life insurance, and wellbeing offerings. Incentive targets are based on revenue attainment, with no cap on incentive compensation once performance exceeds 100% attainment.,

Join Cisco Wireless and help transform the network experience with innovative wireless solutions. Enhance speed, security, and apply AI/ML for real-time insights, continuous monitoring, and seamless Wi-Fi connectivity, including the latest Wi-Fi 7 technologies with sophisticated IoT management. Be part of the future of networking with Cisco. The impact is driven by innovative, purposeful, and vibrant individuals who make up the inclusive community. When technology is intuitive, customers can focus on what matters. The Wireless and Smart Spaces teams at Cisco power the future of enterprise connectivity. They develop secure, scalable, and intelligent wireless solutions supporting various applications from connected hospitals to smart campuses and industrial automation. The Smart Spaces team specializes in embedded platforms, cloud-managed services, and real-time wireless systems, delivering magnificent performance and innovation at scale. As a Software Engineer at Cisco, you will contribute to the design, development, and integration of embedded software for next-generation wireless platforms. Focus on developing platform-level software and wireless features while collaborating across teams to deliver high-quality solutions. Utilize Generative Artificial Intelligence tools to improve efficiency and accelerate development workflows. If you are passionate about embedded systems, wireless networking, and solving real-world challenges, this role is for you. **Key Responsibilities:** - Develop and maintain software components for wireless platforms, including access points and controllers. - Write efficient, reliable C/C++ & Python code for embedded systems. - Participate in system bring-up, protocol feature development, performance tuning, and bug fixing. - Use Generative Artificial Intelligence tools to streamline code development and reviews. - Collaborate with hardware and QA teams to ensure software integration and testability. - Optionally contribute to automated test frameworks or validation tools as needed. **Required Skills:** - 4+ years of software development experience, preferably in embedded systems or networking. - Proficiency in C/C++ and Python. - Good understanding of TCP/IP networking, system-level debugging, and Linux-based environments. - Experience with version control, build systems, and debugging tools. - Exposure to Generative AI tools for development or eagerness to adopt them. - Strong analytical skills, growth mindset, effective communication, and teamwork skills in multi-functional settings. **Bonus Points for:** - Experience with 802.11/Wi-Fi protocols or wireless feature development. - Familiarity with kernel modules, network stack tuning, or real-time performance debugging. - Exposure to CI/CD pipelines or system integration test environments. - Knowledge of cloud-managed wireless solutions or network controllers. - Interest or experience in automation or validation frameworks. If this opportunity aligns with your skills and interests, Cisco Meraki would love to hear from you. Cisco Meraki values diversity, inclusion, and collaboration, believing that different perspectives can inspire innovation and unleash the full potential of people. They are committed to building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.,

Who We Are Cisco Spaces – a cloud platform that turns buildings into smart spaces, is the fastest growing product in Cisco. We are helping users reimagine their buildings in a hybrid world by making them safer, more inquisitive and sustainable. We have already digitized over 12 billion sq. Ft. of buildings - and guess what, we are only getting started. As Cisco moves towards a more software focused strategy, this is a phenomenal time to work at the intersection of IoT, AI, maps and analytics to ship a product that is crafting the future of smart buildings and hybrid workspaces. And we say, the future is now! Who You Are You're a customer marketing leader with a product led growth mindset, someone who blends creativity, content strategy, and automation to drive meaningful impact. You've spent the last few years at a B2B SaaS company, shaping go-to-market programs, building lifecycle campaigns, and making complex products easy to understand and adopt. You're passionate about simplifying the customer journey, not through the 1:1 support, but through scalable, self-serve education, in-product guidance, and lifecycle engagement. You bring together content, data, and design thinking to build programs that don't just drive adoption - they build trust. What You’ll Do Build and deliver engaging customer marketing programs, including guided onboarding, interactive tutorials, and in-product education to drive scaled adoption and long-term value. Lead lifecycle engagement initiatives such as webinars, campaigns, and knowledge hubs to educate customers and spotlight high-impact product use cases. Improve in-product experience using contextual touchpoints (e.g., walkthroughs, nudges, tooltips), working closely with Product and UX teams to guide self-serve adoption. Build and scale automated customer journeys and help center content, ensuring customers have access to the right value moments at the right time. Analyze customer behavior, identify drop-off points, and create targeted interventions through messaging, segmentation, and in-product engagement. Collaborate with Product Marketing, Product Management, and Enablement to translate features into compelling customer-facing narratives and adoption campaigns. Own and implement automated communications across channels (e.g., HubSpot, Pendo, in-product tools) to support onboarding, feature discovery, and product-led growth. Track and report success metrics like onboarding completion, feature adoption, engagement health, and retention to continually refine lifecycle programs. Minimum Requirements 4–6 years of experience in customer marketing, lifecycle marketing, or product marketing at a B2B SaaS company. Proven ability to build and scale marketing programs using automation tools like HubSpot. Familiarity with digital adoption platforms (e.g., Pendo, WalkMe, Appcues) to enable in-product guidance and messaging. Strong content strategy skills; able to simplify technical concepts into clear, value-led messaging. Confident using product usage data to segment users, shape journeys, and advise campaign decisions. Collaborative, creative, and diligent, with experience partnering cross-functionally across Marketing, Product, and Customer Experience. Excellent writing and editing skills. Comfortable working in a fast-paced, agile environment and excited about building programs from the ground up. At Cisco, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case-by-case basis, qualified applicants with arrest and conviction records. Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: 75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Who We Are Cisco Spaces – a cloud platform that turns buildings into smart spaces, is the fastest growing product in Cisco. We are helping users reimagine their buildings in a hybrid world by making them safer, more inquisitive and sustainable. We have already digitized over 12 billion sq. Ft. of buildings - and guess what, we are only getting started. As Cisco moves towards a more software focused strategy, this is a phenomenal time to work at the intersection of IoT, AI, maps and analytics to ship a product that is crafting the future of smart buildings and hybrid workspaces. And we say, the future is now! Who You Are You're a customer marketing leader with a product led growth mindset, someone who blends creativity, content strategy, and automation to drive meaningful impact. You've spent the last few years at a B2B SaaS company, shaping go-to-market programs, building lifecycle campaigns, and making complex products easy to understand and adopt. You're passionate about simplifying the customer journey, not through the 1:1 support, but through scalable, self-serve education, in-product guidance, and lifecycle engagement. You bring together content, data, and design thinking to build programs that don't just drive adoption - they build trust. What You’ll Do Build and deliver engaging customer marketing programs, including guided onboarding, interactive tutorials, and in-product education to drive scaled adoption and long-term value. Lead lifecycle engagement initiatives such as webinars, campaigns, and knowledge hubs to educate customers and spotlight high-impact product use cases. Improve in-product experience using contextual touchpoints (e.g., walkthroughs, nudges, tooltips), working closely with Product and UX teams to guide self-serve adoption. Build and scale automated customer journeys and help center content, ensuring customers have access to the right value moments at the right time. Analyze customer behavior, identify drop-off points, and create targeted interventions through messaging, segmentation, and in-product engagement. Collaborate with Product Marketing, Product Management, and Enablement to translate features into compelling customer-facing narratives and adoption campaigns. Own and implement automated communications across channels (e.g., HubSpot, Pendo, in-product tools) to support onboarding, feature discovery, and product-led growth. Track and report success metrics like onboarding completion, feature adoption, engagement health, and retention to continually refine lifecycle programs. Minimum Requirements 4–6 years of experience in customer marketing, lifecycle marketing, or product marketing at a B2B SaaS company. Proven ability to build and scale marketing programs using automation tools like HubSpot. Familiarity with digital adoption platforms (e.g., Pendo, WalkMe, Appcues) to enable in-product guidance and messaging. Strong content strategy skills; able to simplify technical concepts into clear, value-led messaging. Confident using product usage data to segment users, shape journeys, and advise campaign decisions. Collaborative, creative, and diligent, with experience partnering cross-functionally across Marketing, Product, and Customer Experience. Excellent writing and editing skills. Comfortable working in a fast-paced, agile environment and excited about building programs from the ground up. At Cisco, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case-by-case basis, qualified applicants with arrest and conviction records. Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: 75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

As the leader in cloud-managed IT, Cisco Meraki connects passionate people to their mission by simplifying the digital workplace. The impact of our innovative, purposeful, and vibrant community is driven by employees who empower Merakians to challenge limits, embrace risks, and assist customers in pursuing their missions. Rooted in the core values of "care deeply," "everybody in," "simplify everything," and "be brave," we have propelled to the forefront of cloud-managed IT leadership, shaping a more inclusive future for all. Meraki MS, an enterprise-grade line of network switches managed entirely from the cloud, aims to bring simplicity to the network switching market, ensuring users are delighted with ease of installation and robust monitoring capabilities. Currently, we are seeking a test automation engineer who shares our passion for quality. Your contributions will directly impact the success of our team's mission and our customers" lives. As a member of the Firmware Test team, you will partner closely with firmware developers to deliver an outstanding experience for users, ensuring safety, security, and business intelligence. You will be responsible for crafting automated simulations of real-world environments, working on upcoming and current devices. Additionally, you will collaborate with a passionate, collaborative team, benefiting from access to advanced networking equipment and opportunities for personal and professional growth. Your responsibilities will include: - Completing new product testbed operations to test products and software before market launch. - Developing and executing test plans for new features. - Collaborating with firmware engineers to implement test cases, analyze results, and investigate bugs. - Working with third-party vendors to test bug fixes and new driver patches. - Reproducing and investigating problems discovered during automated testbed operations. - Partnering with automation engineers to scale, improve, and maintain testbed operations. Ideal candidates will possess: - 8+ years of experience in Software Quality Assurance with at least 4+ years of coding/scripting experience in Ruby or Python. - In-depth knowledge of Layer-2 networking protocols, system-level test plans, and analytical skills. - Experience with configuring and monitoring Linux systems and effective communication skills. - A passion for quality, a thirst for learning, and a technical degree or equivalent experience in Computer Science. - Bonus points for experience with hardware test tools such as Ixia. At Cisco Meraki, we promote diversity, inclusion, and collaboration, challenging the status quo to inspire innovation and unleash the full potential of our people. Employees in the U.S. and/or Canada have access to quality medical, dental, and vision insurance, retirement plans, disability coverage, life insurance, and wellbeing offerings. Performance incentives are based on revenue attainment, offering a motivating compensation structure for exceeding targets.,

Who We Are Cisco Spaces is a ground-breaking cloud platform that revolutionizes the way businesses interact with physical spaces. By seamlessly connecting people and things, Cisco Spaces enables IT and business teams to drive impactful outcomes at a global scale by demonstrating their existing Cisco infrastructure. Our guiding principles are rooted in our four core values: 'care deeply,' 'everybody in,' 'simplify everything,' and 'be brave.' These pillars have propelled us to the forefront of cloud-managed IT leadership and have played a pivotal role in shaping a more inclusive future for all. We're looking for a Full Stack Engineer with a strong background in Java, AWS, Kafka and React to join our dynamic team. As a Full Stack Software Engineer, you will be responsible for designing, developing, and maintaining both the front-end and back-end components of our web and backend applications. What You'll Do Build and Develop: Backend Development: Develop and maintain backend services using Java, Kotlin, Vert.x, and RESTful APIs. Build high performant, highly scalable, complex, and distributed systems end-to-end. Frontend Development: Build interactive and high-performance web applications using React.js, Redux, TypeScript, and modern UI libraries. Database Management: Design and optimize relational and NoSQL databases (Graph DB, PostgreSQL, MongoDB, etc.) Microservices & Cloud: Build and deploy microservices on AWS, experience in containerization (Docker, Kubernetes, EKS). API Development & Integration: Implement RESTful APIs ensuring seamless integration with frontend applications Testing & Code Quality: Write unit and integration tests using Jest, Cypress (frontend), JUnit, Mockito (backend) Develop simple solutions to address complex problems. Contribute to a future-ready, high-quality, and performant code base. Implement new features in a highly collaborative environment with product managers, UI/UX experts, and software and hardware engineers. Continuous Improvement: Build technical solutions and product ideas with the broader team through design reviews, code reviews, proof-of-concepts, and show-and-tell sessions. Participate in brainstorming sessions and contribute ideas to our technology, algorithms, and products. Minimum Qualifications Bachelor's degree (or above) in Engineering/Computer Science. 4+ years experience in Java, Kafka, Kotlin, Node.js, JavaScript and ReactJS. Experience working with large-scale cloud applications (AWS) and familiarity with various AWS services. Proven experience in design and implementation with Java, streaming technologies (preferably Kafka), REST APIs and Web Applications Experience with Graph DB, MongoDB, and Cassandra. Proficiency with tools like Maven, Gradle, Jenkins, and Git. Familiarity with microservices architecture and distributed systems. Preferred Qualifications Experience with streaming technologies like Kafka for real-time applications Knowledge of GraphQL Experience in EKS & CDN Does this sound like you? We would love to hear from you. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: 75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

About Cisco Wireless Cisco's Wireless Business Group leads our industry in delivering powerful and innovative wireless solutions. Our solutions range from Access Points to Controllers to systems that digitize physical spaces. We are building the next generation Wi-Fi controllers, APs, Location servers, Internet of Things and Wi-Fi Solutions. Our team is known for award-winning product breakthroughs. We have won Cisco's highest Engineering award for seven consecutive years—the Cisco Pioneer Award. Our solutions are used in retail, transportation, shipping, manufacturing, education, and healthcare. Our customers include nearly every Fortune 500 company, non-profits, governments, and universities. As a Software Engineer in our team, you work with outstanding engineers to develop and support software solutions for Wireless Access points. Who You Are Experienced in being a part of software engineering teams to build high quality and sophisticated systems Comfortable collaborating globally with people in a variety of fields including manufacturing, product management, and customer engagement. Minimum qualifications for this role: Bachelor of Science /MS in Computer Science/Electrical or Engineering with minimum 4 years of experience. Proven results in software development, preferably in Linux embedded system development Strong C/C++ programming experience Strong passion and experience in fixing, debugging sophisticated systems and possess excellent problem-solving techniques Good understanding of networking technologies Knowledge of Wireless protocols and UWB technologies. Knowledge of N/W protocols: Layer 2/Layer 3 switching/routing protocol, IP, TCP, UDP Work with teams to come up with design spec and other documentations Desired Skills Cisco Networking certificates, such as CCNA, CCNP, CCIE, etc. Wireless Access Point - understanding of 802.11 protocol & its components Self-motivated, strong sense of ownership, great teammate Strong interpersonal skills You're passionate about quality practices – automated unit testing, code reviews, code coverage, and early detection methods Continuous learner and committed to ongoing self-improvement Does this sound like you? We'd love to hear from you! At Cisco Wireless, we're challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We're building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: 75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

You will be joining Cisco Spaces, a cloud platform focused on transforming buildings into smart spaces, which is currently one of the fastest-growing products within Cisco. The aim is to assist users in reimagining their buildings to be safer, more inquisitive, and sustainable in a hybrid world. With over 12 billion sq. Ft. of buildings already digitized, the potential for growth is immense as Cisco transitions towards a more software-focused strategy. As a customer-focused leader, your primary role will involve driving activation, onboarding, and adoption strategies to ensure customers derive immediate value from our product. This includes building and delivering engaging training programs, leading customer enablement efforts through various channels, improving in-product engagement with digital touchpoints, and scaling self-service support channels. Utilizing customer data and insights, you will identify adoption gaps and work closely with Product Management and Engineering to refine customer education programs. To be successful in this role, you should have 2-3 years of experience in email communications, workflow management, or automation tools, along with a background in customer training, adoption, or support within a SaaS or tech environment. Familiarity with digital adoption tools and the ability to analyze customer usage data are essential. Strong communication, teamwork, and analytical skills are required, along with the ability to thrive in a fast-paced environment and simplify complex topics. Your responsibilities will also involve leading automated customer communications and measuring customer engagement to track success metrics. If you are ready to make an impact in shaping the future of smart buildings and hybrid workspaces, apply today. U.S. employees can benefit from quality medical, dental, and vision insurance, a 401(k) plan with a Cisco matching contribution, disability coverage, life insurance, and various wellbeing offerings. Additionally, incentive targets are structured based on revenue attainment, offering rewarding growth opportunities based on performance.,

You are a dynamic and experienced Technical Marketing Engineer (TME) Team Leader seeking an opportunity to join Cisco's Wireless Team in Bangalore. In this role, you will be responsible for leading a team of 4+ TMEs, focusing on driving innovation and excellence in wireless (Wi-Fi), networking, AI/ML, and security projects. To excel in this position, you should have over 5-7 years of experience in the field and possess a deep passion for learning and evangelizing AI/ML, security, and wireless networking technology. As a Team Leader, your key responsibilities will include providing guidance, mentorship, and support to your team members, overseeing the development and execution of technical marketing strategies, collaborating with cross-functional teams to integrate AI/ML and security features, creating technical content, representing Cisco at industry events and customer meetings, staying updated with industry trends, fostering a culture of innovation and continuous learning, and partnering with various internal teams to drive new innovations and enablement strategies. To qualify for this role, you should have a minimum of 5-7 years of work experience in networking technology, ideally in Wireless, a deep understanding of networking, AI/ML, and Wi-Fi technologies, hands-on experience in supporting Wi-Fi technologies, a track record of motivating and driving large projects, strong communication skills to convey complex concepts to non-technical audiences, an entrepreneurial attitude with a focus on product quality, a passion for mentoring and coaching, and a love for solving technical problems creatively. Additionally, experience in building and leading complementary teams, a degree in EE or CS, CWNA/CWNP/CCIE/wireless/security certifications, and experience in application engineering, technical support, product testing, or QA would be considered as bonus points. If you are someone who thrives in a diverse, inclusive, and collaborative environment and is committed to fostering appreciation, belonging, growth, and purpose for everyone, we would love to hear from you. Cisco offers a comprehensive benefits package for employees working in the U.S. and/or Canada, including quality medical, dental, and vision insurance, a 401(k) plan with a matching contribution, disability coverage, life insurance, and various wellbeing offerings. The incentive structure is tied to revenue attainment, with different incentive rates based on performance levels. Join us at Cisco, where we challenge the status quo and unlock new possibilities through diversity, inclusion, and collaboration.,

About Meraki: At Cisco Meraki, we are the leader in cloud-managed IT, connecting passionate individuals to their mission by simplifying the digital workplace. Our impact is fueled by our innovative, purposeful, and vibrant community, allowing our customers to focus on what truly matters when technology is intuitive. Our employees play a crucial role in fostering the magic of the Meraki community. We have created an environment that empowers Merakians to push boundaries, embrace risks, and support our customers in achieving their goals. Rooted in our four core values - "care deeply," "everybody in," "simplify everything," and "be brave" - we have established ourselves as pioneers in cloud-managed IT leadership, shaping a more inclusive future for all. About the Role: Join our Dashboard teams that are responsible for building and maintaining our Web applications, overseeing millions of network devices from our cloud platform. Our customers rely on the Meraki Dashboard to monitor and configure critical IT infrastructure serving tens of millions of people daily. As a Full Stack Technical Lead on the Dashboard team, you will collaborate with Product Managers and other engineers to design and construct a large-scale system delivering powerful, scalable, and innovative cloud-managed services to our customers. Quality is our top priority given our extensive footprint. What you will work on: - Solve complex architecture challenges to develop scalable and adaptable systems. - Coordinate and align knowledge and perspectives among Product, SRE, and Dashboard developers. - Collaborate with fellow engineers to implement advanced Dashboard systems and infrastructure to address unique Meraki Dashboard issues. - Identify and resolve performance bottlenecks within our architecture. - Take complete ownership from inception to production release by leveraging your ability to influence, facilitate, and collaborate across teams. - Lead, mentor, and disseminate best practices to other team members. You are an ideal fit if you: - Have 10+ years of proven experience in writing professional production code and tests for large-scale systems. - Bring 7+ years of expertise in Backend and full-stack technologies (Ruby on Rails/Python/). - Can design efficient databases and optimize query performance in a relational database (Postgres, SQL). - Demonstrate a strong sense of ownership throughout the development process, effectively collaborating with cross-functional teams. - Possess a strategic and product-oriented mindset with a curiosity to understand users. - Showcase exceptional communication skills. Bonus points for any of the following: - Experience in building cloud-based infrastructure and services (e.g., Web applications). - Background or interest in Security or Networking. - Familiarity with Container solutions (Kubernetes). If you are interested in contributing to one of the largest Ruby on Rails applications globally, tackling challenging technical problems with high-performing, sustainable solutions, and helping elevate the skills and knowledge of your team members, we would love to hear from you! At Cisco Meraki, we are reshaping the norm through diversity, inclusion, and collaboration. By connecting various perspectives, we can envision new possibilities, inspire innovation, and unleash the full potential of our people. We are dedicated to creating an employee experience that encompasses appreciation, belonging, growth, and purpose for everyone. For applicants looking to work in the U.S. and/or Canada: U.S. employees receive quality medical, dental, and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance, and various wellbeing offerings. Additionally, incentive targets are determined based on revenue attainment, with escalating rates beyond 100% attainment and no cap on incentive compensation.,