Key responsibilities Deliver quality analytics, from data preparation, data analysis, data exploration, data quality assessment, data manipulation, method selection, design & application, insights generation and visualisation Develop and implement basic machine learning models and algorithms under the guidance of senior data scientists to extract insights and solve business problems Proactive learning and acquisition of key analytical, technical and commercial skills and business knowledge to become a proficient Analyst working under the supervision of the senior/lead data science analysts. KPIs: Timeliness, accuracy, manager and client feedback (Internal and external as required) Collaborate with internal stakeholders and demonstrate the ability to transform client questions and problems into analytical solutions Active team member in providing the required support to help business understand and optimise use of analytical products and / or solutions Build industry knowledge on the advancements in the field of analytics, data science and GenAI Comply with the IM Cigna and CHSI Policies, procedures and processes, and continuously demonstrate Cigna Data and Analytics culture. Key activities Working in a team to support end-to-end analytical projects Liaising with stakeholders to determine objectives / scope of upcoming projects Data exploration, cleansing and manipulation Determining appropriate type of analysis and undertaking analysis/modelling Extracting insights Clear presentation of insights via spreadsheets, PowerPoint presentations, self-service analytical visualisation tools Participate in client meetings Ongoing stakeholder interaction (internal and external as required) on project progress Contribute to the Feedback process (between stakeholders and the team) to ensure continuous improvement with team Participate and contribute in learning forums such as Analytics Community and sharing knowledge with wider team Experience and education required 2-4+ years’ experience in a technical analytics environment, carrying out data analytics and data science/AI projects and initiatives Tertiary qualifications in engineering, mathematics, actuarial studies, statistics, physics, or a related discipline Knowledge of technical analytics discipline, including data preparation and foundational analytics concepts Experience with successfully managing both internal and external stakeholders, delivering against projects, tasks and activities in a dynamic deadline driven environment Commercial acumen to understand business needs and be able to suggest the commercial impacts of different analytics solutions or approaches Coding and modelling experience in SQL / R / Python and / or Cloud data platforms e.g. AWS Experience in visualization and data management tools is an added advantage Experience in GenAI/ LLMs is an added advantage Experience working with complex datasets Attention to detail and self driven continuous learning Participation in external data hackathons and competitions will be an added advantage About The Cigna Group Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives. Show more Show less
HR Analyst Job Location: India, Bengaluru JOB DESCRIPTION SUMMARY We are seeking an enthusiastic and detail-oriented HR Analyst to support IHDS HR function. This role offers the opportunity to work closely with IHDS HR leadership team, providing data-driven insights, operational HR support, and coordination across various HR processes. A strong analytical mindset, hands-on Excel capability, and prior HR experience will set you up for success in this role. ABOUT US: Cigna healthcare is a global health service company with roots in the US, serving more than 180 million customers and patients throughout the world. We deliver quality health care through choice, predictability, affordability and through integrated capabilities and connected, personalized solutions that advance whole person health. Cigna’s mission is to help our customers improve their health, well-being and sense of security by providing access to care. With our whole health approach, we’re focused on addressing health concerns, improving resilience, reducing stress levels and emotional health issues. Our employer promise is to remain steadfast in our commitment to fostering growth and improving lives by offering meaningful work within a positive, inclusive culture that prioritizes our colleagues. We champion teamwork and collaboration and empower our people with cutting-edge technology to drive efficiency and amplify their impact in everything we do. Together we strive to create an environment where every individual thrives and contributes to meaningful change. MAIN JOB REPONSABILITIES: HR Analytics & Reporting Build and maintain HR reports on headcount, attrition, hiring, and other workforce metrics using advanced Excel tools and HR systems (Workday) Partner with the HR leadership team to generate monthly and ad hoc reports to drive data-driven decision-making Support HR forecasting, workforce planning, and organizational health metrics Operational HR Support Assist in the coordination and execution of core HR processes such as performance management, compensation cycles, talent reviews, and employee engagement surveys Liaise with internal stakeholders such as Finance, Payroll, and Business HR teams to ensure seamless HR operations HR System Uploads & Reporting Maintain and update IHDS records on IRIS/ Workday, ensuring accuracy and compliance with internal standards HR Project Support Support the implementation of IHDS HR transformation projects and process improvements, including policy updates and compliance audits Prepare presentation slides, meeting minutes as needed QUALIFICATIONS & EXPERIENCE: Bachelor’s degree in Human Resources, Business Administration, or related field 2-3 years of HR experience, preferably in the banking, financial services or insurance industry Experience working in a payroll or HR operations role is advantageous SKILLS & COMPETENCIES: Proficiency in MsWord, Microsoft Excel (VLOOKUP, pivot tables, conditional formatting, dashboards, etc.) and PowerPoint. Strong analytical mindset and attention to detail Familiarity with HR systems (Workday, SuccessFactors, etc.) is desirable Ability to manage multiple tasks and deadlines in a fast-paced environment Excellent interpersonal and communication skills Strong sense of confidentiality, integrity, and accountability
HR Analyst Job Location: India, Bengaluru JOB DESCRIPTION SUMMARY We are seeking an enthusiastic and detail-oriented HR Analyst to support IHDS HR function. This role offers the opportunity to work closely with IHDS HR leadership team, providing data-driven insights, operational HR support, and coordination across various HR processes. A strong analytical mindset, hands-on Excel capability, and prior HR experience will set you up for success in this role. ABOUT US: Cigna healthcare is a global health service company with roots in the US, serving more than 180 million customers and patients throughout the world. We deliver quality health care through choice, predictability, affordability and through integrated capabilities and connected, personalized solutions that advance whole person health. Cignas mission is to help our customers improve their health, well-being and sense of security by providing access to care. With our whole health approach, were focused on addressing health concerns, improving resilience, reducing stress levels and emotional health issues. Our employer promise is to remain steadfast in our commitment to fostering growth and improving lives by offering meaningful work within a positive, inclusive culture that prioritizes our colleagues. We champion teamwork and collaboration and empower our people with cutting-edge technology to drive efficiency and amplify their impact in everything we do. Together we strive to create an environment where every individual thrives and contributes to meaningful change. MAIN JOB REPONSABILITIES: HR Analytics & Reporting Build and maintain HR reports on headcount, attrition, hiring, and other workforce metrics using advanced Excel tools and HR systems (Workday) Partner with the HR leadership team to generate monthly and ad hoc reports to drive data-driven decision-making Support HR forecasting, workforce planning, and organizational health metrics Operational HR Support Assist in the coordination and execution of core HR processes such as performance management, compensation cycles, talent reviews, and employee engagement surveys Liaise with internal stakeholders such as Finance, Payroll, and Business HR teams to ensure seamless HR operations HR System Uploads & Reporting Maintain and update IHDS records on IRIS/ Workday, ensuring accuracy and compliance with internal standards HR Project Support Support the implementation of IHDS HR transformation projects and process improvements, including policy updates and compliance audits Prepare presentation slides, meeting minutes as needed QUALIFICATIONS & EXPERIENCE: Bachelors degree in Human Resources, Business Administration, or related field 2-3 years of HR experience, preferably in the banking, financial services or insurance industry Experience working in a payroll or HR operations role is advantageous SKILLS & COMPETENCIES: Proficiency in MsWord, Microsoft Excel (VLOOKUP, pivot tables, conditional formatting, dashboards, etc.) and PowerPoint. Strong analytical mindset and attention to detail Familiarity with HR systems (Workday, SuccessFactors, etc.) is desirable Ability to manage multiple tasks and deadlines in a fast-paced environment Excellent interpersonal and communication skills Strong sense of confidentiality, integrity, and accountability Show more Show less
You will be responsible for delivering basic technical, administrative, or operative General Administration tasks. Your duties will include maintaining files and records, obtaining/verifying routine information from various sources, retrieving, receiving, reading, sorting files, and delivering documents. Additionally, you will maintain daily logs, make photocopies, and may use elementary keyboard skills for data input. It is important to understand and follow simple instructions and procedures while performing General Clerk duties under direct instruction and close supervision. Your work will be allocated on a day-to-day or task-by-task basis. Your main responsibility will be organizing and processing the flow of incoming and outgoing documents (both paper and electronic) in a back-office environment. You will ensure consistency in the timely delivery of quality and quantity to meet set parameters and measures in order to meet Service Level Agreements. Key Responsibilities: - Receiving and documenting claims, both electronic and paper claims - Managing file management and classification of data, as well as supporting reporting compilation - Electronically transferring received claims to various platforms - Managing the flow between members and provider claims - Processing member and provider claims within stipulated Turn Around Times - Managing the different channels through which claims are received - Cross-referencing emails received from members and providers for further processing - Performing any other tasks as allocated Key Requirements: - Active language knowledge of at least English (additional languages are a plus) - Ability to plan and organize tasks independently - Excellent time management skills with the ability to continuously prioritize tasks accordingly - Upholding utmost discretion when handling confidential information - Ability to handle large quantities of paper and electronic documents - Working to deliver consistently even under pressure - Self-driven and capable of working with little or no supervision - Ability to work collaboratively within a team - Proficient in the use of Spreadsheets, word-processing, associated office IT Skills, and CRM systems (e.g., Salesforce) with accurate data inputting - Accountability - assuming ownership for achieving personal results - Customer-focused while executing mundane tasks - Copes well in a changing environment About The Cigna Group: Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. They guide customers through the health care system, empowering them with the information and insight needed to make the best choices for improving their health and vitality. Join The Cigna Group in driving growth and improving lives.,
Are you eager to kickstart your career with purpose and passion Prarambh, the flagship Graduate Program at Cigna International Health, offers you the opportunity to be part of a future where innovation merges with impact. As a Software Engineer, Application Developer, or Test Engineer, you will play a pivotal role in shaping the next generation of healthcare technology. Cigna, with a global workforce of over 74,000 employees, is dedicated to enhancing lives by making health services more affordable and accessible. At Cigna International Health, a division of The Cigna Group, we are in the midst of an exciting expansion phase, focusing on implementing a unified digital strategy across international markets. Join our dynamic Agile team as a Trainee Software Engineer and contribute to designing, developing, testing, and maintaining software solutions that impact millions of lives. Through structured training and hands-on experiences, you will gain exposure to full-stack development, cloud technologies, data analytics, and modern software engineering practices. Collaborate with cross-functional teams to deliver high-quality, scalable, and secure technology solutions. As part of the Graduate Program, you will undergo structured training in digital technologies, full-stack development, data analytics, and automation testing. After the training, you will be assessed before joining high-performance Scrum teams. Your responsibilities will include participating in Agile ceremonies, applying software development and testing principles, collaborating on software solutions, creating test scenarios, supporting testing activities, monitoring data pipelines, building dashboards, documenting technical designs, and contributing to code reviews and quality improvements. Strong logical thinking, problem-solving skills, communication skills, and a passion for software development are essential for this role. Proficiency in programming languages and familiarity with web technologies, databases, or data visualization tools are beneficial. If you possess a strong academic background in programming, analytics, or software engineering, have knowledge of programming languages, exposure to test automation tools, or familiarity with BI tools, you are encouraged to apply. Participation in coding bootcamps, online courses, tech communities, hackathons, or open-source projects is a plus. Don't miss this chance to embark on a career filled with potential and possibility. Apply now to take your first step towards an impactful future with Cigna International Health.,
QA & Testing Senior Analyst (Test Data Management) Band 3 About Cigna: Cigna exists to improve lives. Together, with our 74, 000 employees worldwide that service Cigna, Express Scripts and other affiliate customers, we aspire to transform health services, making them more affordable and accessible to millions. We are going through an exciting period of expansion; at the centre of our international division's ambitious growth strategy, we are currently working towards multi-year effort to implement a consistent digital strategy for the International Market. Job Summary: The QA & Testing Senior Analyst - Test Data Management is responsible for designing and executing test data strategies that support efficient, secure, and compliant testing across multiple environments. This role plays a key part in enabling high-quality software delivery through effective data provisioning, mining, and automation. Key Responsibilities: Collaborate with QA, development, and business teams to gather and analyse test data requirements. Design and implement test data provisioning strategies including synthetic data generation, data masking, and sub setting. Manage test data lifecycle across environments and ensure timely availability of data. Ensure compliance with data privacy regulations (e.g., GDPR, HIPAA) through secure data handling practices. Automate test data creation and refresh processes using appropriate tools and scripting. Troubleshoot data-related issues and provide resolution support during test cycles. Maintain documentation and promote best practices for TDM processes and tools. Required Skills & Qualifications: 5+ years of experience in QA and Test Data Management roles. Knowledge of automation tools (Selenium, JMeter) to generate and manage test data efficiently. Strong SQL and data mining skills across relational databases (Oracle, SQL Server, PostgreSQL). Experience with TDM tools such as Genrocket, Redgate or Delphix. Familiarity with CI/CD pipelines and DevOps integration. Understanding of data privacy and compliance standards. Strong problem-solving skills, communication, and collaboration abilities. Preferred Qualifications: Certifications : ISTQB Test Data Management, IAAP CPACC, or equivalent. Tools & Technologies : Experience with Redgate, GenRocket, and other test data automation platforms. Advanced Skills : Test data provisioning for complex systems, data mining for test coverage optimization. Experience in cloud environments (AWS, Azure, GCP). Exposure to Agile/Scrum methodologies. Strong communication and stakeholder engagement skills. About The Cigna Group Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
Account Install Representative Job Description Summary Administers the installation of assigned client accounts, including, but not limited to: structure and billing set up, data base loading, ID card set up, benefit package build, and set up for client and broker website access. In addition, provides support to assigned accounts by responding to inquiries or resolving complex issues. Role Summary: The Account Installation Representative is responsible for implementing new business, maintaining renewals, maintaining changes to accounts and terminating clients. All client account set up are managed by the benefits team. This position requires critical thinking and technology driven, with critical need for attention to details, ability to multi-task in a fast paced environment and meet tight deadlines and turnaround times. Primary Responsibilities include but are not limited to: Administers the installation of assigned accounts, including, but not limited to: structure and billing set up, eligibility collection, data base loading and ID cards. Provides support to assigned accounts by responding to inquiries or resolving issues of concern Conduct detailed review of eligibility and plan benefit information Data base loading including, but not limited to; client coverage, premium, enrollment and benefit plan information Responsible for ID card distribution and maintaining all tracking tools as it pertains to the account installation Responsible for implementing benefit, premium and structure changes for existing clients Provide Sales/Account management support by responding to inquiries or resolving issues of concern Competencies: Action Oriented Customer Focus Drive for Results Learning on the Fly Organizing Priority Setting Problem Solving Time Management Qualifications: Strong verbal and written communication skills required Ability to identify system enhancements for increased effectiveness. Experience using Microsoft Office Suite (Excel, Outlook, Word, PowerPoint, Access); Excel proficiency (vlookup, pivot tables) US or International Health Insurance knowledge preferred Prior Benefit Installation Experience a plus Good knowledge and understanding of Account Installation and business/operating processes and procedures