Chief Information Officer (CIO) – Manufacturing & Industrial Technology
Location: Roorkee, Uttarakhand
Reports To: Managing Director
Industry: Heavy Equipment Manufacturing
Role Overview
The Chief Information Officer (CIO) will lead the company’s digital transformation across the entire manufacturing value chain — from engineering design and product development to supply chain, production, sales, after-sales service, and customer support.
This role includes defining and executing an enterprise-wide IT & OT strategy, integrating key platforms such as PLM, ERP, MES, Industrial IoT, CRM, and Field Service Management into a unified digital backbone that enhances operational efficiency and business performance.
Qualifications
- 15+ years of progressive IT leadership experience, preferably in manufacturing, OEM, or heavy equipment industries.
- Proven expertise in ERP, PLM, MES, and digital factory solutions.
- Strong understanding of supply chain processes, engineering design workflows, and manufacturing/plant operations.
- Hands-on experience with Industry 4.0 technologies and industrial automation (preferred, not mandatory).
- Demonstrated success in leading large-scale digital transformation programs.
- Deep knowledge of IT/OT cybersecurity principles and frameworks.
- Strong financial acumen with experience managing complex, high-value projects.
- Bachelor’s degree in IT, Engineering, Computer Science, or related fields; MBA or advanced degree preferred.
Key Responsibilities1. Technology Strategy & Digital Transformation
- Develop a multi-year digital roadmap aligned with business, engineering, and manufacturing goals.
- Modernize the technology landscape across PLM, ERP, MES, CRM, HRIS, QMS, and IoT systems.
- Drive factory digitalization and Industry 4.0 initiatives.
- Advise leadership on future technologies and digital opportunities relevant to manufacturing.
2. Engineering, Product Data & PLM Leadership
- Implement and optimize PLM platforms (e.g., Teamcenter) to manage CAD data, engineering BOMs, change management, and documentation.
- Ensure seamless integration between EBOM and MBOM with ERP systems.
- Maintain engineering data governance, revision control, and configuration management.
- Strengthen collaboration across engineering, service, and production departments.
3. Manufacturing Systems & Factory Digitalization
- Deploy and manage MES solutions for real-time production tracking, OEE, quality, and automation.
- Integrate OT systems (machines/PLC/SCADA) securely with IT platforms.
- Implement digital work instructions, traceability systems, and machine utilization analytics.
4. ERP Leadership (Production, Supply Chain & Finance)
- Oversee ERP systems across procurement, inventory, manufacturing, sales, service, and finance.
- Ensure accuracy of BOMs, MRP planning, costing models, and production schedules.
- Improve inventory control, lead times, and end-to-end supply chain visibility.
- Drive process standardization across plants and warehouses.
5. Customer Experience, CRM & After-Sales Platforms
- Deploy CRM systems with dealer management, pipeline tracking, CPQ, and service workflows.
- Strengthen field service management platforms for dispatching, reporting, warranty, AMC, and spare parts operations.
- Develop digital portals for dealers, suppliers, and customers to improve service and transparency.
6. Cybersecurity, Infrastructure & OT Security
- Establish a comprehensive cybersecurity framework across IT, cloud environments, networks, endpoints, and OT assets.
- Implement zero-trust security, identity management, and secure remote access.
- Lead cloud modernization, hybrid infrastructure setup, and business continuity/disaster recovery programs.
7. Data, Analytics & Business Intelligence
- Build a unified enterprise data architecture across ERP, PLM, MES, CRM, and IoT ecosystems.
- Implement centralized data lakes/warehouses for analytics and executive dashboards.
- Drive predictive analytics for maintenance, quality, supply chain, and sales forecasting.
- Foster a data-driven culture across all business functions.
8. Vendor & Technology Partner Management
- Evaluate and manage ERP, PLM, MES, CRM, and IoT vendors and implementation partners.
- Drive cost optimization and ensure strict SLA adherence.
- Negotiate contracts with clear KPIs and governance structures.
9. Organizational Leadership & Change Management
- Build and lead a high-performing team across infrastructure, applications, cybersecurity, and industrial automation.
- Champion organization-wide change management for new digital systems.
- Promote continuous improvement, innovation, and disciplined execution.
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Here is the same CIO Job Description without any horizontal lines, clean and ready to use:
Chief Information Officer (CIO) – Manufacturing & Industrial Technology
Location: Roorkee, Uttarakhand
Reports To: Managing Director
Industry: Heavy Equipment Manufacturing
Role Overview
The Chief Information Officer (CIO) will lead the company’s digital transformation across the entire manufacturing value chain — from engineering design and product development to supply chain, production, sales, after-sales service, and customer support.
This role includes defining and executing an enterprise-wide IT & OT strategy, integrating key platforms such as PLM, ERP, MES, Industrial IoT, CRM, and Field Service Management into a unified digital backbone that enhances operational efficiency and business performance.
Qualifications
- 15+ years of progressive IT leadership experience, preferably in manufacturing, OEM, or heavy equipment industries.
- Proven expertise in ERP, PLM, MES, and digital factory solutions.
- Strong understanding of supply chain processes, engineering design workflows, and manufacturing operations.
- Hands-on experience with Industry 4.0 technologies and automation (preferred, not mandatory).
- Demonstrated success in leading large-scale digital transformation initiatives.
- Strong understanding of IT/OT cybersecurity frameworks.
- Strong financial and project management acumen.
- Bachelor’s degree in IT, Engineering, Computer Science, or related fields; MBA preferred.
Key Responsibilities1. Technology Strategy & Digital Transformation
- Develop a multi-year digital roadmap aligned with business, engineering, and manufacturing goals.
- Modernize the technology landscape across PLM, ERP, MES, CRM, HRIS, QMS, and IoT.
- Lead Industry 4.0 and factory digitalization initiatives.
- Advise leadership on future technologies relevant to manufacturing.
2. Engineering, Product Data & PLM Leadership
- Implement and optimize PLM platforms (e.g., Teamcenter) to manage CAD, engineering BOMs, and change management.
- Ensure seamless EBOM→MBOM integration with ERP.
- Maintain engineering data governance, revision control, and variant/configuration management.
- Improve collaboration between engineering, service, and production teams.
3. Manufacturing Systems & Factory Digitalization
- Deploy and manage MES for real-time production tracking, OEE, quality, and automation.
- Integrate OT systems (PLC/SCADA/machines) securely with IT.
- Introduce digital work instructions, traceability, and machine utilization analytics.
4. ERP Leadership (Production, Supply Chain & Finance)
- Oversee ERP across procurement, inventory, manufacturing, sales, service, and finance.
- Ensure accurate BOMs, MRP planning, costing, and production scheduling.
- Improve inventory accuracy, lead times, and supply chain visibility.
- Standardize processes across plants and warehouses.
5. Customer Experience, CRM & After-Sales Platforms
- Implement CRM with dealer management, pipeline tracking, CPQ, and service workflows.
- Enhance field service management for dispatching, reporting, warranty, AMC, and spares.
- Develop digital portals for dealers, suppliers, and customers.
6. Cybersecurity, Infrastructure & OT Security
- Establish a comprehensive cybersecurity framework across IT and OT.
- Implement zero-trust architecture and secure access controls.
- Lead cloud modernization, hybrid infrastructure, business continuity, and disaster recovery.
7. Data, Analytics & Business Intelligence
- Build a unified data architecture across ERP, PLM, MES, CRM, and IoT.
- Implement data lakes/warehouses for analytics and dashboards.
- Drive predictive analytics for maintenance, supply chain, quality, and forecasting.
- Promote a data-driven culture across teams.
8. Vendor & Technology Partner Management
- Evaluate and manage ERP/PLM/MES/CRM/IoT vendors and implementation partners.
- Ensure cost optimization and SLA compliance.
- Negotiate contracts with clear KPIs and governance structures.
9. Organizational Leadership & Change Management
- Build and lead a strong IT & digital team.
- Drive change management for new digital initiatives.
- Promote collaboration, innovation, and continuous improvement.
Job Types: Full-time, Permanent
Work Location: In person
