Chief Information Officer

Job Brief:

Chief Information Officer (CIO)

Joining:

Minimum Experience:

Job Responsibilities:

Strategic Leadership

• Collaborate on business strategy and product roadmap decisions with the executive team.
• Conduct competitive analysis and assess emerging technology trends.
• Drive innovation initiatives and R&D efforts to maintain competitive advantage.
• Make strategic make-vs-buy decisions for technology solutions and platforms.
• Lead AI integration strategy and identify opportunities to enhance product capabilities with AI/ML solutions.

Technical Leadership & Architecture

• Drive technical strategy and architecture decisions for our multi-tenant SaaS platform.
• Lead and mentor our engineering team through product launch and initial scaling.
• Make critical product design choices that balance functionality, security, and scalability.
• Research, evaluate, and implement new technologies, tools, and frameworks.
• Design and implement AI/ML integrations to enhance product functionality and user experience.
• Establish and maintain technical standards, best practices, and development processes.

Product Security & Compliance

• Implement robust security frameworks for our multi-tenant architecture.
• Ensure data isolation and security compliance across tenant boundaries.
• Lead compliance initiatives (SOC 2, GDPR, and other regulatory requirements).
• Conduct technical risk assessment and implement mitigation strategies.
• Establish disaster recovery and business continuity plans.

Operations & Process Management

• Optimize our AWS infrastructure for performance, cost, and scalability.
• Establish and oversee development methodologies and workflows.
• Manage technical budgets and resource allocation decisions.
• Lead vendor relationships and technology partnerships.
• Establish monitoring, alerting, and incident response procedures.
• Build technical support and DevOps processes for post-launch operations.

Business & Client Support

• Provide technical sales support and participate in client architecture discussions.
• Support technical due diligence processes for business initiatives.
• Collaborate with sales and customer success teams on technical requirements.

Team Development & Hiring

• Build and scale engineering teams as we grow post-launch.
• Participate in hiring decisions across technical and non-technical roles.
• Foster a culture of technical excellence and continuous learning.
• Maintain our remote-first culture while ensuring effective team coordination.

Required Qualifications:

Technical Expertise

• 10+ years of software engineering experience with 4+ years in senior technical leadership roles.
• Proven experience with Laravel, PHP, React, Node.js, and modern JavaScript frameworks.
• Deep understanding of multi-tenant SaaS architecture and associated challenges.
• Extensive AWS experience including infrastructure design, security, and cost optimization.
• Strong background in application security, particularly for multi-tenant environments.
• Knowledge of AI/ML technologies and experience integrating AI solutions into SaaS products.
• Understanding AI/ML APIs, model deployment, and data pipeline architecture.
• Knowledge of modern DevOps practices and CI/CD pipelines.

Leadership Experience

• Experience leading engineering teams through product launches.
• Track record of making sound technical decisions under pressure.
• Ability to balance technical debt with feature development.
• Experience with remote team management and distributed development workflows.