Chat Support Service

1 - 5 years

0 Lacs

Posted:6 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

You are seeking a competitive and trustworthy Male Chat Support Representative to contribute to the growth of the business activities. As a Chat Support Representative, your main responsibilities will include resolving customer complaints through various communication channels, reaching out to customers via phone and email, and assisting with order placements and refunds. Additionally, you will be expected to greet customers warmly, identify the reason for their contact, and prepare daily MIS reports. To excel in this role, you must possess excellent verbal and written English skills and demonstrate a strong commitment to customer service. Proficiency in MS Office, MS Excel, and Google Sheets is essential, along with a solid grasp of sales techniques and negotiation strategies. A fast learner with a passion for sales, you should be self-motivated with a results-oriented mindset and capable of delivering engaging presentations. If you meet these requirements and are eager to contribute to a dynamic and customer-focused environment, we encourage you to apply for this Full-Time position as a Chat Support Representative. The salary offered ranges from 10,000 to 16,000, depending on your experience and knowledge.,

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