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HRBRO PLACEMENT SERVICES
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Chat Support Representative

Chat Support Representative

HRBRO PLACEMENT SERVICES

0 - 4 years

0 Lacs

kochi kerala

Posted:1 day ago| Platform: Shine logo

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Skills Required

typing speed customer service computer literacy written communication skills problemsolving

Work Mode

On-site

Job Type

Full Time

Job Description

You are seeking a dedicated and enthusiastic Chat Support Executive to join the team, responsible for providing prompt, accurate, and courteous support to students, parents, and other stakeholders through online chat. - Handle incoming queries through chat and provide timely assistance - Offer detailed information about educational programs and services - Maintain accurate records of customer interactions - Work closely with internal teams to resolve queries effectively - Ensure high levels of customer satisfaction Requirements: - Excellent written communication skills in English - Strong typing speed and accuracy - Customer-focused with a problem-solving attitude - Ability to multitask and work in a fast-paced environment - Prior experience in a similar role (preferred but not mandatory) - Basic computer literacy The company offers a competitive base salary with attractive performance-based incentives, a friendly and supportive work environment, and opportunities for growth within the organization. Additionally, benefits include health insurance, paid sick time, and Provident Fund. Location: On-site at Edappally, Ernakulam Working Hours: Full-time Salary: 15,000-18,000/month + Attractive Incentives (negotiable for the right candidate) Job Type: Full-time Schedule: Day shift Work Location: In person Application Deadline: 20/06/2025 Expected Start Date: 12/06/2025,

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Chat Support Representative