Chat Support Representative

As a Chat Service Representative in Ahmedabad, Gujarat, you will play a crucial role in resolving customer issues through various chat services such as chat, text, email, and social media. Your communication skills will be key in providing exceptional customer experiences. Reporting to the Team Lead, you will contribute to both customer satisfaction and team success. During a typical day, your responsibilities will include: - Answering incoming communications from customers - Connecting with customers and resolving issues using written communication only To excel in this role, you should possess: - At least 1 year of customer service experience; freshers are welcome to apply - Strong written communication skills with a focus on grammar and spelling - High School Diploma - Proficiency in using computers - Flexibility to work in a 24/7 environment In return, you can expect: - Supportive leadership that fosters knowledge and growth - A diverse and community-minded organization - Opportunities for career growth and continuous learning - Competitive compensation, performance bonuses, and additional benefits Job Types: Full-time, Permanent, Fresher Benefits: - Food provided - Provident Fund Schedule: - Rotational shift - Weekend availability - Performance bonus - Shift allowance Application Question(s): - Are you comfortable with Rotational Shift (Cab facility is provided for Night shift) Language: - English (Required) Location: - Ahmedabad, Gujarat (Required) Work Location: In person As a Chat Service Representative in Ahmedabad, Gujarat, you will play a crucial role in resolving customer issues through various chat services such as chat, text, email, and social media. Your communication skills will be key in providing exceptional customer experiences. Reporting to the Team Lead, you will contribute to both customer satisfaction and team success. During a typical day, your responsibilities will include: - Answering incoming communications from customers - Connecting with customers and resolving issues using written communication only To excel in this role, you should possess: - At least 1 year of customer service experience; freshers are welcome to apply - Strong written communication skills with a focus on grammar and spelling - High School Diploma - Proficiency in using computers - Flexibility to work in a 24/7 environment In return, you can expect: - Supportive leadership that fosters knowledge and growth - A diverse and community-minded organization - Opportunities for career growth and continuous learning - Competitive compensation, performance bonuses, and additional benefits Job Types: Full-time, Permanent, Fresher Benefits: - Food provided - Provident Fund Schedule: - Rotational shift - Weekend availability - Performance bonus - Shift allowance Application Question(s): - Are you comfortable with Rotational Shift (Cab facility is provided for Night shift) Language: - English (Required) Location: - Ahmedabad, Gujarat (Required) Work Location: In person