Chat Support Officer (US Client) – Good Communication Skills

0 years

1 - 2 Lacs

Posted:1 month ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key qualities:

  • Excellent command of spoken and written English with a neutral accent.
  • Ability to understand and respond quickly to customer queries in a polite and professional manner.
  • Skilled in active listening, clarifying customer concerns, and providing clear, concise solutions.
  • Strong email and live chat etiquette — uses positive, empathetic, and customer-focused language.
  • Capable of handling multiple chats efficiently while maintaining quality and accuracy.
  • Culturally sensitive and adaptable to US communication style and expectations.

Job Types: Full-time, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

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