As a Chat Support Officer, you will be responsible for providing exceptional customer service to US clients. Your proficiency in English will be crucial in effectively communicating with customers and addressing their queries and concerns. This is a full-time, permanent position that offers commuter assistance and performance bonuses. The role involves working in rotational shifts to ensure coverage during different time zones. The work location is in person, where you will be part of a dynamic team dedicated to delivering high-quality support to clients.,
Key qualities: Excellent command of spoken and written English with a neutral accent . Ability to understand and respond quickly to customer queries in a polite and professional manner. Skilled in active listening , clarifying customer concerns , and providing clear, concise solutions . Strong email and live chat etiquette — uses positive, empathetic, and customer-focused language. Capable of handling multiple chats efficiently while maintaining quality and accuracy. Culturally sensitive and adaptable to US communication style and expectations. Job Types: Full-time, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month Work Location: In person
Key qualities: Excellent command of spoken and written English with a neutral accent . Ability to understand and respond quickly to customer queries in a polite and professional manner. Skilled in active listening , clarifying customer concerns , and providing clear, concise solutions . Strong email and live chat etiquette — uses positive, empathetic, and customer-focused language. Capable of handling multiple chats efficiently while maintaining quality and accuracy. Culturally sensitive and adaptable to US communication style and expectations. Job Types: Full-time, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month Work Location: In person
Key Qualities: Strong verbal communication and presentation skills to engage clients effectively. Ability to build relationships and influence customers with confidence and empathy. Skilled in negotiation , persuasion , and closing deals through clear, impactful communication. Excellent team communication — motivates, guides, and coordinates with team members to achieve sales targets. Proficient in business correspondence , CRM tools , and professional documentation. Professional, confident, and approachable in all interactions — including in-person meetings, virtual sessions, and site visits with clients or partners. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month Work Location: In person