Chat Support Executive

0 - 3 years

0 Lacs

Posted:23 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Exclusive Walk-In Opportunity at WNS Pune Chat Process Hiring!

Chat Process Executives

Role:

Key Responsibilities:

  • Handle customer queries through chat in a professional and timely manner.
  • Provide accurate information regarding products/services.
  • Resolve customer concerns efficiently while ensuring customer satisfaction.
  • Document all interactions in the system as per company policies.
  • Follow standard procedures and guidelines while troubleshooting.
  • Collaborate with internal teams for issue resolution when needed.

Requirements:

  • Education:

    Undergraduate / Graduate in any discipline.
  • Communication Skills:

    Excellent written English communication is mandatory.
  • Ability to multi-task and handle pressure in a fast-paced environment.
  • Prior BPO/chat support experience is an added advantage.

Walk-In Drive Details:

Date:

Don’t miss this opportunity to join a top global organization and build a rewarding career in digital customer service!

Tag your friends or colleagues who may be interested!

#WNS #WalkInDrive #ChatSupport #PuneJobs #NonVoiceProcess #HiringNow #FreshersWelcome #CustomerService #BPOCareers #WNSPune

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WNS Holdings logo
WNS Holdings

Business Process Management (BPM)

Mumbai

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