Chat Support Executive

0 years

1 - 3 Lacs

Posted:11 hours ago| Platform: SimplyHired logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Customer Service Chat Responsibilities (KRA)

1. Respond to User Queries: Address customer issues via chat promptly and accurately.

2. Manage Multiple Chats: Handle several conversations simultaneously without compromising quality.

3. Language Adaptability: Switch languages based on user preferences for smooth communication.

4. Meet Performance Metrics:

5. Maximize Resolutions: Resolve as many chats as possible each day efficiently.

Job Type: Full-time

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits:

  • Provident Fund

Application Question(s):

  • What is your current CTC?
  • How soon can you join us?
  • How many years of Chat Process experience do you have?

Work Location: Remote

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