Chat Assistant - Sales

0 - 4 years

0 Lacs

Posted:1 month ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

You are seeking a highly motivated and sales-driven individual to join the team as an E-commerce Sales Chat Specialist. Your role will involve chatting with customers, supporting their purchases, and providing exceptional customer service. Key Responsibilities: - Respond to customer inquiries and provide product information via chat. - Support customers in making purchases and address any concerns. - Upsell and cross-sell products to increase sales revenue. - Provide replacement support and resolve customer complaints. - Meet sales targets and performance metrics. Requirements: - Excellent communication and interpersonal skills. - Proficient in the English language (written and spoken). - Ability to work in an office environment. - Strong sales and customer service skills. - Familiarity with e-commerce platforms and social media. Working Hours: - Night shift: 5:30 pm - 2:30 am Salary: - 10,000 + Incentive Up to 3000 + Night Shift Allowances + Sales Commission Benefits: - Opportunity to work with a dynamic and growing e-commerce company. - Flexible office work arrangement. - Performance-based incentives and bonuses. If you are a motivated and sales-driven individual with excellent communication skills, we encourage you to apply for this exciting opportunity.,

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