Job Summary: We are seeking a passionate, responsible and proactive Store In-charge with a 1–3 years of relevant experience. The ideal candidate should have a strong background in retail sales, preferably in Tea-based sales, and be able to manage and oversee daily store operations for our Delhi ChaiChun Boutique Store, such as – driving sales, managing staff, and ensuring the store meets brand standards along with a customer-first mindset. Key Responsibilities: 1. Develop a deep understanding of our own Tea and Tea-based products, origins, and brewing methods to assist customers and train future staffs. 2. Coordinate closely and professionally with the Department Head to ensure smooth workflows and operations. 3. Oversee and manage daily store operations including inventory management, stock replenishment, and cleanliness, to ensure smooth and efficient functioning. 4. Ensure timely and accurate reporting of stock levels, damages, or shortages. 5. Analyse sales data and customer feedback to optimize store performance. 6. Supervise and support store staff in their duties, ensuring performance standards are met. 7. Maintain regular sales records and perform entry-level tasks using Excel or similar tools. 8. Monitor and ensure store compliance with company standards and policies. 9. Organize in-store promotions, tastings, and customer engagement activities. 10. Prepare daily/weekly sales and performance reports. Required Skills and Qualifications: 1. 1–3 years of experience in Retail Store management or a similar Retail role. 2. Fluent in English and Hindi – both written and spoken. 3. Basic knowledge of Microsoft Excel and computer operations is required. 4. Strong conversational skills and a customer-friendly approach. 5. Ability to manage responsibilities with minimal supervision and demonstrate accountability. 6. Maintain high standards of visual merchandising and store presentation. Preferred Qualities: 1. Organized and detail-oriented. 2. Flexible and adaptable to store needs. 3. Positive attitude and willingness to learn and grow within the role. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Leave encashment Schedule: Day shift Work Location: In person
Job Title: Senior Assistant Manager – Factory Location: Golaghat Assam Department: Production / Manufacturing Reports To: Factory Manager / General Manager – Operations Experience: 6–11 years in tea manufacturing, preferably in Assam Tea Estates Qualification: Graduate in Agriculture / Science / Tea Management preferred Salary: Negotiable Job Summary: The Senior Assistant Manager – Factory is responsible for supervising and coordinating day-to-day manufacturing operations, ensuring production targets, quality standards, and compliance are met. The role demands strong knowledge of tea manufacturing processes, equipment handling, and workforce management. Candidates with Assam Tea Estate experience will be given preference. Key Responsibilities: Oversee all aspects of tea manufacturing including withering, rolling, fermentation, drying, sorting, and packing. Ensure optimal utilization of factory manpower and machinery. Monitor quality parameters and ensure consistency as per buyer/market requirements. Coordinate with the estate/plucking team to ensure timely leaf intake. Maintain factory hygiene, safety standards, and statutory compliance. Supervise preventive maintenance and repair schedules of machinery. Generate daily production, quality, and inventory reports. Lead, train, and motivate factory workers and junior staff. Liaise with Quality Control, Logistics, and Management teams for smooth workflow. Implement cost-saving measures and improve overall efficiency. Key Skills Required: In-depth knowledge of orthodox and/or CTC tea manufacturing processes. Strong leadership and team-handling ability. Good communication and coordination skills. Data-driven decision-making. Ability to handle pressure and work in rural factory settings. Basic computer literacy for reporting and documentation. Job Type: Full-time Work Location: In person
Job Title: Operations Manager Location: Siliguri, West Bengal Department: Operations Reports To: Director / General Manager Experience: Minimum 6–10 years in operations, preferably in the tea or FMCG industry Qualification: Graduate/Postgraduate in Business Administration / Operations Management or relevant field Salary: Negotiable Job Summary: The Operations Manager will oversee the daily operations of the Head Office, ensuring that processes run efficiently and effectively across departments. This role is responsible for implementing systems, coordinating inter-departmental functions, managing workflows, and supporting business growth through operational excellence. Key Responsibilities: Oversee and manage daily operations at the Head Office, ensuring smooth coordination between departments (Accounts, HR, Sales, Dispatch, Procurement, etc.) Develop and implement operational procedures, policies, and systems to increase efficiency and productivity. Monitor key performance indicators (KPIs) and prepare periodic performance reports for management. Liaise with department heads to align operational goals and ensure timely execution of company strategies. Handle resource planning, office infrastructure, and vendor management. Lead initiatives for process improvements, cost reduction, and operational effectiveness. Ensure compliance with internal policies, industry standards, and regulatory requirements. Assist in budgeting, inventory planning, logistics, and procurement as needed. Support HR and admin in employee onboarding, discipline, and overall coordination. Troubleshoot operational issues and recommend corrective actions. Required Skills: Strong leadership, problem-solving, and decision-making abilities. Excellent communication and interpersonal skills. Proficiency in MS Office, ERP systems, and operations software. Strong organizational and time management skills. Ability to handle multiple responsibilities in a fast-paced environment. Job Type: Full-time Benefits: Leave encashment Schedule: Day shift Work Location: In person