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6 - 11 years
4 - 8 Lacs
Bengaluru
Work from Office
Role & responsibilities: Handle and process insurance claims (Property, Casualty, Motor, Liability, or Employee Benefits) as assigned. Serve as the primary point of contact for clients, insurers, and third parties regarding claim status and inquiries. Perform claim intakes , document claim details, and validate policy coverage. Work independently (or with the AM / CSA) to manage and resolve queries from Clients and Claims adjusters / Reinsurers, seeking assistance as required ensuring escalation where necessary and resolution with minimum delay. Evaluate and negotiate settlements , ensuring fair and timely resolution. Maintain accurate and up-to-date claim records in the system. Prepare claim reports, summaries , and assist with trend analysis. Ensure compliance with regulatory standards , internal policies, and service level agreements (SLAs) . Escalate complex or fraudulent claims appropriately. Contribute to process improvements and client retention efforts. Preferred candidate profile: Minimum 5 years of experience in claims handling , insurance operations, or related fields (freshers with strong internships may be considered for junior roles). Understanding of insurance products and claims procedures . Excellent communication and customer service skills. Strong attention to detail, organizational, and time-management abilities. Proficiency with claims management software (e.g., Guidewire, Claim Center, or similar) and MS Office tools. Interested candidates can share their cv on below mentioned mail id: sonaly.sharma@crescendogroup.in References are highly appreciated.
Posted 1 month ago
1 - 3 years
3 - 4 Lacs
Bengaluru
Work from Office
Role: Claims Associate - P&C, Insurance, Healthcare, claims processing, claims adjudication Qualification: Graduates only Shifts: 24/7 rotational shifts Week Offs: 2 rotational week offs Transport: Two-way cab with 25 km radius (no transport allowance will be provided) SHL Parameters: Svar (B2 - 61) and Writex (B2 60) Interview Rounds: 1. HR 2. SHL Test 3. SD A Claims Processor is responsible for managing and processing insurance claims to ensure accurate and timely reimbursement. Their duties encompass reviewing claim submissions, verifying information, and coordinating with insurance agents and beneficiaries. Key responsibilities include: • You should have voice or semi-voice claims experience, knowledge of property and casualty claims with a minimum of 12 months experience. • Agent will be supporting Global customers except China and Japan • No relocations • Night allowance Onsite Permanent
Posted 3 months ago
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