Cashier / Gold Valuer

Key Responsibilities

1. Gold Assessment & Valuation:

• Perform meticulous purity testing of gold jewellery and articles using industry-standard methods, including traditional touchstone (Kasauti) analysis and modern XRF machines.
• Accurately weigh precious metals and calculate their value based on purity, weight, and the current market rates.
• Manage and execute old-gold exchange and buy-back transactions, ensuring a transparent and fair valuation process for the customer.
• Clearly explain the assessment procedure and valuation breakdown to customers, addressing any queries with confidence and clarity.
• Maintain detailed and accurate records of all valuations, including item descriptions, weight, purity, and transaction details.

2. Cash & Billing Management:

• Operate the Point-of-Sale (POS) system to generate accurate invoices for sales, services, and exchange transactions.
• Efficiently handle all forms of payment, including cash, credit/debit cards, UPI, and bank transfers.
• Manage the cash drawer, and perform precise opening and closing reconciliations on a daily basis.
• Provide a smooth and courteous checkout experience, handling billing inquiries professionally.

3. Compliance & Customer Service:

• Adhere strictly to all company policies regarding cash handling, security, and gold valuation.
• Verify BIS hallmarking and other quality marks on jewellery to ensure authenticity.
• Build rapport with customers through honest communication and reliable service.
• Safeguard all cash and precious articles under your supervision.

Required Skills & Qualifications

• Experience: A minimum of 2-5 years of hands-on experience as a Gold Assayer/Valuer in a reputable jewellery retail environment is mandatory.
• Technical Expertise: Proficient in using a range of gold testing equipment. Must be comfortable with POS billing software and basic computer operations.
• Core Knowledge: In-depth understanding of gold purity (karats), different metal alloys, hallmarking standards, and valuation formulas.

Essential Attributes:

• Unquestionable honesty, integrity, and reliability.
• Meticulous attention to detail and exceptional numerical accuracy.
• Strong analytical and observational skills.
• Soft Skills: Excellent interpersonal and communication skills. Must be calm, patient, and able to build trust with customers.
• Language: Fluency in Hindi, Gujarati and/or Marathi is required. Basic proficiency in English is an advantage.

Job Type: Full-time

Pay: ₹25,000.00 - ₹45,000.00 per month

Education:

• Bachelor's (Required)

Experience:

• jewellery retail or wholesale: 2 years (Required)
• Procurement management: 1 year (Preferred)

Work Location: In person