Cashier

Job Description

Job Summary: The Hospital Cashier is responsible for managing all monetary transactions at the hospital, including collecting payments, issuing receipts, processing refunds, and ensuring that all transactions are properly recorded and reconciled. The role requires attention to detail, a strong understanding of hospital billing processes, and excellent customer service skills. Key Responsibilities: Payment Collection: Collect payments for hospital services (e.g., consultations, diagnostic tests, treatments, surgeries, etc.). Process payments via various modes (cash, card, cheque, etc.). Issue receipts for all payments and provide change when necessary. Billing and Invoicing: Verify bills and invoices before processing payments. Assist in generating accurate bills for patients based on treatments, services, and insurance. Ensure all charges are accurately entered into the hospital's financial system. Insurance Claims and Payments: Coordinate with insurance companies to facilitate the payment process. Verify insurance coverage and process payments for insured patients. Assist patients in understanding their insurance benefits and payment responsibilities. Refund Handling: Process refunds for overpayments, cancellations, or billing errors. Ensure proper documentation for refunds and issue refund receipts. Financial Record Keeping: Maintain accurate and up-to-date records of all cash transactions. Reconcile daily transactions, balancing the cash drawer at the end of each shift. Provide periodic reports of daily or weekly collections to the Finance Manager. Customer Service: Address patient queries regarding billing, payment options, and insurance coverage. Provide excellent service by assisting patients in a polite, professional manner. Resolve payment-related issues or discrepancies in collaboration with the finance team. Kindly share your updated resume to karthikeyan.p@dragarwal.com Contact/WhatsApp to Karthik - 7338777993