Sector 52, Gurgaon/Gurugram
INR 1.44 - 1.8 Lacs P.A.
On-site
Full Time
Key Responsibilities: Make outbound calls to customers for order confirmations, delivery updates, and resolving queries. Handle daily operations on Shiprocket, including order processing, tracking shipments, managing returns, and coordinating with courier partners. Maintain accurate records of interactions and updates in internal systems. Collaborate with the marketing and logistics teams to ensure smooth customer journeys. Assist with basic digital marketing tasks such as updating social media posts, tracking ad performance, or assisting with promotional campaigns (optional, but a plus). Requirements: Strong communication skills in Hindi and English (spoken and written). Comfortable with making outbound calls and handling customer concerns professionally. Prior experience with Shiprocket or similar logistics platforms is preferred. Basic computer literacy – Excel, Google Sheets, email handling, etc. A basic understanding of digital marketing (Facebook Ads, Instagram, etc.) will be a plus. Ability to multitask, stay organized, and work in a fast-paced environment. What We Offer: Opportunity to grow with a scaling D2C brand Friendly and flexible work environment Hands-on experience in e-commerce operations Performance-based incentives and bonuses To Apply: Send your resume and a brief intro to [your email] or WhatsApp us at [your number].
Sector 52, Gurgaon/Gurugram
INR 1.44 - 2.16 Lacs P.A.
On-site
Full Time
We're on the hunt for a talented Video Editor to help us tell the story of global trade in a captivating way! As a key member of our marketing team, you'll be responsible for crafting visually stunning videos that showcase our export-import business's products, services, and expertise. Responsibilities: - Edit high-quality video content for social media, website, and advertising campaigns - Collaborate with our marketing team to develop video concepts and scripts - Bring our brand to life through creative storytelling and visual effects - Ensure all videos meet our brand's tone, style, and messaging guidelines - Stay up-to-date with the latest video editing trends and technologies Requirements: - 2+ years of video editing experience - Proficiency in Adobe Premiere Pro, Final Cut Pro, or similar software - Strong understanding of visual storytelling and pacing - Excellent attention to detail and organizational skills - Ability to work independently and meet deadlines
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