Career Counselor

RLT Edzaro Group

RLT Edzaro Group is seeking enthusiastic and dedicated Female Telecallers to join our team across multiple verticals. The ideal candidate will be responsible for handling inbound and outbound calls, counselling students, explaining course details, and converting inquiries into admissions.

Position: Female Telecaller

Location:kodambakkam ,Chennai

Employment Type:Full-time

Department(s):

• IT Courses Division
• CA Academy
• IAS Academy
• Tally & Accounting Courses
• Banking, Railway & Group Exams Training Division

Key Responsibilities:

• Make outbound calls to prospective students and parents.
• Explain course details clearly based on the respective department (IT, CA, IAS, Tally, Banking/Railway/Group Exams).
• Maintain follow-up calls for leads and convert them into admissions.
• Provide accurate information regarding course fees, duration, eligibility, and career opportunities.
• Maintain daily call records and update the CRM.
• Coordinate with counsellors and academic teams for smooth admission processing.
• Handle queries with professionalism and maintain a positive attitude.
• Achieve weekly and monthly admission targets.

Required Qualifications:

• Female candidates only.
• Minimum 12th pass / Diploma / Degree.
• Good communication skills in Tamil & English (Hindi is an added advantage).
• Prior experience in telecalling / counselling is preferred, but freshers are also welcome.
• Basic computer knowledge (MS Office, emailing, data entry).
• Pleasant voice, convincing ability, and customer approach.

Skills Required

• Strong communication & listening skills
• Confidence and a positive attitude
• Ability to handle pressure and meet targets
• Student counselling skills
• Telecalling/Inside sales skills

Email Adress: [email protected] and [email protected]

contact number : 9600681581

Job Types: Full-time, Permanent

Benefits:

• Commuter assistance
• Flexible schedule
• Food provided

Work Location: In person