Career Counsellor

Mandatory Skills & Experience Required

• Proven experience in inside sales, telephonic counselling, or edtech sales
• Strong communication, persuasion, and interpersonal skills
• Ability to work independently, manage targets, and close deals
• Proficiency in using CRM tools, spreadsheets, and sales reporting software
• Strong customer service orientation with a problem-solving mindset

Roles & Responsibilities

• Handle inbound and outbound calls to guide prospective students about available training courses
• Provide career counseling and help leads choose the right course based on their goals
• Convert leads received through marketing campaigns, ads, and referrals
• Achieve or exceed assigned sales targets and KPIs on a monthly basis
• Build and maintain strong relationships with learners, ensuring post-sale engagement and satisfaction
• Prepare and execute short-term and long-term sales strategies to increase conversions
• Maintain accurate documentation of all interactions and updates in the CRM system
• Attend team meetings, training sessions, and sales reviews to stay aligned with business goals
• Identify and leverage referral opportunities from the existing customer base
• Ensure a high standard of customer support and follow-up, addressing queries and concerns promptly

Bonus & Benefits

• Competitive salary with attractive performance-based incentives
• Career progression opportunities in a fast-growing edtech environment
• Exposure to leading training programs and tech courses
• Supportive work culture with hands-on training and mentorship
• Opportunities to engage with professionals and learners across industries

Job Type: Full-time

Pay: ₹300,000.00 - ₹600,000.00 per year

Benefits:

• Cell phone reimbursement
• Provident Fund

Work Location: In person