Sales Manager (Air Export – Freight Forwarding) Business Development & Revenue Generation Ø Identify and target potential clients for air export services through cold calls, client visits, and networking. Ø Achieve monthly and quarterly sales targets and contribute to overall branch revenue. Ø Develop customized solutions to meet client needs and ensure competitive pricing strategy. Client Relationship Management Ø Build and maintain strong relationships with key clients to ensure repeat business and long-term association. Ø Address customer concerns, service issues, and provide timely resolution to maintain client satisfaction. Ø Conduct regular review meetings with major clients. Market Intelligence & Competitor Analysis Ø Monitor competitor activities, market trends, and customer behavior to identify new opportunities. Ø Share actionable insights with internal teams to refine offerings and stay ahead in the market. Ø Recommend pricing and service changes based on market conditions. Coordination with Operations & Internal Teams Ø Work closely with the operations, documentation, and customer service teams to ensure smooth execution of shipments. Ø Ensure all client requirements are communicated and met within committed timelines. Ø Align sales commitments with operational capabilities. Reporting & Performance Tracking Ø Maintain accurate sales records, client interactions, and pipeline updates in CRM tools. Ø Submit weekly and monthly sales reports to the management. Ø Track KPIs like inquiry-to-conversion ratio, gross margins, and customer Experience - 3 - 15+ years Show more Show less

Capricorn Logistics, a leading Indian logistics multinational organisation, distinguishes itself through its unwavering commitment to customer satisfaction. A legacy spanning over two decades, we have been recognised as a specialised and reliable service provider in Asia and Middle East. We offer a comprehensive range of innovative logistic solutions worldwide. Our AI-driven technology, highly skilled workforce, and commitment to sustainability, we ensure a proactive and digitally-enabled global network. The Role You Will Be Responsible For Identifying opportunities for new business development through following up on leads and conducting research on target clients. New business generation by meeting potential clients to understand needs and providing relevant solutions. Managing the sales process to close new business opportunities. Building strong relationships with the existing portfolio of clients. Meeting and exceeding weekly and monthly activity and revenue targets. Ideal Profile You have at least 2 years experience within a B2B Sales / Account Executive role, ideally within the Transport & Logistics industry. You possess excellent interpersonal as well as written and verbal communication skills. You are a strong networker & relationship builder You are a strong team player who can manage multiple stakeholders You are highly goal driven and work well in fast paced environments You are willing to undertake more than 60% travel. What's on Offer? Flexible working options Leadership Role Show more Show less