88 Cancellation Jobs - Page 4

Greetings from ATPI Group!!! We are looking for a candidates with good knowledge in ticketing, ticket issue/reissue, ticket cancellation, GDS, Amadeus, Galileo, PNR, etc. Position: Travel Consultant/Sr. Travel Consultant Experience: 1 to 15 years Qualification: HSC/Graduation/Post-Graduation Location: Nahur(WFO) Shift: 24/7 Rotational Shifts (2 rotational week off) Job description: Proficient in all aspects of domestic and international travel includes air, car, hotel and rail. Process all reservations on behalf of client accounts air, land and other ancillary services Includes all reservation elements including seat assignments and special requests Provides advice and consultation to clients for international documentation Follows best practices for booking and issuing tickets Delivers operational requirements and applies appropriate travel policy guidelines according to client specifications Ensures data quality standards are met including reporting elements and traveler profile information. Balance efficiency and effectiveness Works efficiently to provide prompt service and to meet productivity standards Responsible for managing incoming calls and emails within service level expectations Ensures tickets and informational requests are provided in a timely manner Maintains queues and follow-up on client requests Helps team members with overflow work and tasks Maintains rapport and works professionally with suppliers, vendors and third-party companies Takes steps to avoid debit memos and errors Competencies: Excellent communication skills both written and verbal. Self-assertive, Commercial insight and Effective time management. Qualification & Experience Graduate/ UG in any stream. IATA will be an added advantage. At least 1 year travel industry experience. Interested candidates can share their updated resumes on omkar.tamhane@atpi.com asap.

Job Title: Travel Sales Agent (BPO) Department: Sales / Travel Process Location: Noida Job Type: Full-time (Rotational Shifts) Experience: 02 years (Freshers with relevant training may apply) Reporting To: Team Leader / Supervisor Job Summary: We are seeking enthusiastic and customer-focused individuals for the role of Travel Sales Agent in our BPO travel sales process. The ideal candidate will be responsible for handling inbound and outbound calls, understanding travel requirements, offering customized travel solutions, and closing sales. This role demands strong communication skills, a sales-driven mindset, and basic knowledge of travel booking platforms. Key Responsibilities: Handle inbound and outbound calls related to travel inquiries (flights, hotels, holiday packages, etc.). Understand customer travel needs and recommend suitable travel options and promotional packages . Provide accurate pricing , travel details, and booking confirmations . Convert inquiries into confirmed sales by building rapport and offering compelling travel solutions. Use GDS/booking tools (Amadeus, Galileo, Sabre, or other systems) to search and book itineraries (if applicable). Achieve daily/weekly sales targets and KPIs as defined by the management. Manage payment processing and post-booking support including changes, cancellations, and refunds. Handle customer queries and complaints with professionalism and customer-first attitude . Maintain up-to-date knowledge of industry trends, destinations, and travel regulations. Key Requirements: Minimum qualification: Graduate (any discipline) 0–2 years of experience in BPO, travel sales, or customer service (travel domain preferred) Strong verbal communication skills in English (additional regional or foreign languages is a plus) Familiarity with GDS platforms Willingness to work in rotational shifts including weekends and holidays Basic knowledge of travel industry and destinations Ability to handle pressure, meet targets, and work in a fast-paced environment Preferred Skills: Sales aptitude and customer-centric approach Strong interpersonal and negotiation skills Attention to detail and accuracy in data entry Problem-solving mindset with good decision-making skills

WALK-IN DRIVE AKBAR TRAVELS Positions: Travel Consultant / Sr. Travel Consultant Location : Akbar Tours & Travels #58, 3rd Floor, 2nd Cross, Residency Road Bengaluru 560025 Karnataka. Walk-in Date : 19th May, 20th May & 21st May 2025 Contact : +91 9164008088 Email: hrm@akbartravels.me Key Responsibilities: Handle domestic & international bookings flights, hotels, cars, and related services. Process ticket issuance, reissuance, cancellations, and refunds using GDS systems (Amadeus/Sabre/Galileo). Manage fares and bookings for Low-Cost Carriers (LCC) and NDC-based airline content . Ensure compliance with travel policies , fare rules, and visa requirements. Manage schedule changes , delivering excellent customer service. Stay updated with airline contracts, promo fares, and industry regulations . Provide post-travel support and handle feedback or complaints professionally. Requirements: 24 years of experience in travel consulting and GDS ticketing. Proficiency in Amadeus, Sabre, or Galileo systems. Deep knowledge of ticketing processes including issuance, reissuance, and refunds . Strong customer service and communication skills . Ability to work under pressure and handle urgent issues efficiently. Attention to detail and strong organizational abilities. Certification in Travel & Tourism is a plus. Why Join Akbar Travels? Work with one of the leading travel agencies in the country. Opportunity to manage diverse and global travel itineraries . Be part of a customer-focused, dynamic team . Bring your updated resume

Job Overview: As a Hotel Operations Executive, you will be responsible for managing all aspects of hotel bookings and accommodations for clients. Your primary focus will be to ensure seamless and efficient operations processes, negotiate favourable rates, and provide exceptional customer service to meet the specific needs of travellers. Duties and responsibilities: Provide exceptional traveller care and customer service to clients. Accurately complete end to end travel requirements both international and domestic travel arrangements for hotel requests for Business Travel clients Coordinate with multiple departments to ensure quick resolution for the customer to adhere to SLA Handle calls & emails simultaneously to deliver a smooth customer experience. Handle end-to-end booking processes, including room reservations, cancellations, and modifications. Utilize booking systems and tools to streamline the operations process. Ensure accuracy of reservation details and provide confirmation to clients in a timely manner. Identify suitable hotels that align with the preferences and policies of clients. Negotiate favourable rates, contract terms, and amenities for accounts. Collaborate with hotels to secure room blocks and ensure availability during peak travel times. Qualifications: Graduate. Diploma / Degree in travel & tourism would be added advantage 2-3 years relevant experience in travel domain Build excellent business relationships with customer groups, peers and seniors Should be team player and manage show alone if required. Knowledge of travel economics and travel technology Contact- 8810393685 Tanu Thakur (HR)

About the Role: As an Air Ticketing Executive at EaseMyTrip.com , you will be responsible for managing flight bookings, modifications, cancellations, and customer queries related to air travel. You will interact directly with customers, travel agents, and airline partners to ensure accurate and timely ticket issuance and support. This role is ideal for someone with a strong understanding of airline reservation systems, fare rules, and a customer-first approach. You will play a vital part in delivering smooth and efficient travel experiences. Key Responsibilities Flight Booking & Ticketing: Handle domestic and international flight bookings, issue tickets accurately using airline reservation systems and GDS platforms. Amendments & Cancellations: Process rebookings, date changes, cancellations, and refunds as per airline and company policies. Customer Support: Assist customers with flight-related queries over calls, emails, or chatsincluding fare details, baggage policies, seat selection, and special requests. Fare Calculation & Comparison: Calculate accurate fares, apply discounts, compare flight options, and inform customers of the most economical and convenient choices. GDS & Airline Portal Operations: Work on GDS platforms like Amadeus, Galileo, Sabre or airline-specific portals to issue, modify, or cancel tickets. PNR Management: Monitor and manage PNRs (Passenger Name Records), ensure timely ticketing, and follow up on waitlisted or unconfirmed bookings. Coordination with Airlines & Vendors: Liaise with airlines, consolidators, and backend teams to resolve booking issues, seek fare waivers, or manage special service requests (SSRs). Documentation & Reporting: Maintain booking records, transaction logs, and share MIS reports with supervisors or management as required. Policy Adherence: Follow IATA standards, airline fare rules, and company procedures to ensure accuracy and compliance in all transactions. Team Collaboration: Coordinate with customer care, holiday, and sales teams to ensure smooth delivery of flight services. Preferred Candidate Profile Experience: 0 to 5 years of experience in air ticketing. Freshers with strong GDS training or travel domain knowledge are welcome. Educational Qualification: Graduate in any discipline. Certification in Travel & Tourism or IATA is preferred. GDS Knowledge: Familiar with at least one Global Distribution System (GDS) like Amadeus, Galileo, or Sabre. Airline Policies: Understanding of airline fare rules, baggage policies, cancellation norms, and reissuance procedures. Communication Skills: Fluent in Hindi and English. Ability to explain travel terms clearly and confidently to customers. Customer Orientation: Polite, professional, and empathetic when handling customer concerns related to flight bookings. Tech Proficiency: Comfortable with reservation systems, airline portals, email communication, and MS Excel for reports. Detail-Oriented: High accuracy in fare calculations, PNR entries, and passenger data input. Problem Solving: Ability to handle last-minute booking challenges, fare differences, and route changes with quick turnaround. Flexibility: Willing to work in rotational shifts, weekends, and during peak travel seasons or emergencies.

Minimum 2 years of experience using Amadeus GDS (certificate not mandatory). Prior experience handling flight and car rental reservations. Willingness to work rotational shifts and 5.5 days a week. Required Candidate profile Handle inbound and outbound travel queries related to flight and car rentals. Utilize Amadeus GDS for booking, re-issuance, and cancellations. Aditya HR -9987333314

We are hiring skilled professionals for Email Support in the Aviation Process. If you have experience in aviation-related customer support within a BPO setup, and possess strong communication skills, this is your opportunity to join a growing team. Role & Responsibilities Handle customer queries and concerns related to flight bookings, cancellations, rescheduling, refunds, and baggage via email support Provide prompt, accurate, and high-quality service in line with process guidelines and SLAs Coordinate with internal teams to resolve issues within timelines Maintain proper documentation of customer interactions Ensure customer satisfaction and maintain professional communication at all times Follow escalation procedures as needed Candidate Eligibility Criteria Education: Graduation in any stream Experience: Minimum 1 year in an Aviation Process within the BPO industry (Mandatory) Skill Set: Excellent English communication (B2 level or above) Process Type: Email Support only Shifts: 24x7 Rotational (must be open to night shifts) Week Offs: Rotational Cab Facility: One-side cab during odd hours (between 7:00 PM 6:00 AM) Process Operating Hours: 7:00 AM to 12:00 AM Preferred Candidate Profile Prior experience in airline or travel domain support Ability to work under pressure in a fast-paced environment Strong problem-solving and interpersonal skills Familiarity with CRM tools and email platforms Willingness to work in rotational shifts including weekends and holidays Apply today and become part of a dedicated team driving exceptional customer experiences in aviation support! Interested candidate can share their CVS at pooja.tiwari@nlbtech.in

Role & responsibilities Job description We are hiring skilled professionals for Email Support in the Aviation Process. If you have experience in aviation-related customer support within a BPO setup, and possess strong communication skills, this is your opportunity to join a growing team. Customer Support Executive. Role & Responsibilities Handle customer queries and concerns related to flight bookings, cancellations, rescheduling, refunds, and baggage via email support Provide prompt, accurate, and high-quality service in line with process guidelines and SLAs Coordinate with internal teams to resolve issues within timelines Maintain proper documentation of customer interactions Ensure customer satisfaction and maintain professional communication at all times Follow escalation procedures as needed Candidate Eligibility Criteria Education: Graduation in any stream Experience: Minimum 1 year in an Aviation Process within the BPO industry (Mandatory) Skill Set: Excellent English communication (B2 level or above) Process Type: Email Support only Shifts: 24x7 Rotational (must be open to night shifts) Week Offs: Rotational Cab Facility: One-side cab during odd hours (between 7:00 PM 6:00 AM) Process Operating Hours: 7:00 AM to 12:00 AM Preferred Candidate Profile Prior experience in airline or travel domain support Ability to work under pressure in a fast-paced environment Strong problem-solving and interpersonal skills Familiarity with CRM tools and email platforms Willingness to work in rotational shifts including weekends and holidays Apply today and become part of a dedicated team driving exceptional customer experiences in aviation support! Interested candidate can share their CVS at quaemah.zafar@nlbtech.in

Role & responsibilities Job Title: Travel Coordinator Location: sector-3 Job Type: Full Time Reports To: Travel Manager Working days: 6 days Compensation: Up to 22000/-(CTC), + Incentives . Job Summary: We are seeking a customer-focused and detail-oriented Travel Coordinator to join our travel agency team. The successful candidate will be responsible for communicating with customers to understand their travel needs, recommending suitable travel packages or itineraries, and ensuring a seamless booking process. You will act as the primary liaison between clients and the agency to deliver exceptional travel experiences. Key Responsibilities: Communicate with customers via phone, email, and in-person to understand their travel preferences, needs, and budget. Offer travel advice and recommend packages, destinations, accommodations, and transportation options. Coordinate with internal departments and external vendors (airlines, hotels, tour operators) to customize and book travel arrangements. Provide customers with travel itineraries, cost estimates, and confirmation details. Handle changes, cancellations, or special requests and resolve issues promptly. Maintain accurate records of customer interactions and bookings in the agency's system. Stay informed about travel trends, visa requirements, weather conditions, and travel advisories. Follow up with customers post-trip for feedback and maintain long-term client relationships. Preferred candidate profile

Hiring Travel Backend Profile for Gurgaon Location Air Ticketing, Reservation, PNR creation, issuance, Refunds Upto-32k ctc Plus Incentives+medical insurance Any travel GDS-experienced can apply 5 days Working-rotational Shift Gurgaon Location Required Candidate profile 6months travel experience can apply Ug/Grad both can apply Call or whatsap Rajiya - 9354352748

For our client, a travel company, having offices in Delhi & Mumbai, we are looking for professionals - Ticketing. Excellent command over English, pleasing & convincing personality, good to operate on travel ticketing sites & software. Required Candidate profile Experienced in Air ticketing, using software and sites for the same.. comparison between airlines, excellent communication skills. Looking for best routes to save time and money for the clients.

Hiring Travel Backend Profile for Gurgaon Location Air Ticketing, Reservation, PNR creation, issuance, Refunds Any Travel certificate, travel course can apply Fresher with travel course can apply 5 days Working-rotational Shift Gurgaon Location Required Candidate profile Fresher with travel certification can also apply Ug/Grad both can apply Call or whatsap Mahi - 9871856986 Rajiya - 9354352748

Overview: We are looking for a detail-oriented and experienced B2B Ticketing Executive to manage air ticketing operations. The ideal candidate should have hands-on experience with GDS platforms (such as Amadeus, Galileo, or Sabre) possess a sound understanding of fare rules and airline policies, and be able to handle complex ticketing tasks including issuance, reissuance, cancellations, and refunds. Role & responsibilities Handle end-to-end ticketing operations using GDS platforms (e.g., Sabre / Amadeus / Galileo / Worldspan / Apollo / NDC (Sabre Amadeus NDC Mandatory) Issue, reissue, cancel, and process refunds for domestic and international flight bookings. Ensure compliance with IATA rules, airline policies, and fare rules. Coordinate with airlines and suppliers for fare audits, waivers, and schedule changes. Provide timely and accurate ticketing support to travel agents, partners, and internal teams. Monitor queues and resolve errors or PNR-related issues proactively. Stay updated on airline circulars, fare changes, and promotional offers. Maintain accurate records and documentation for all ticketing transactions. Collaborate with the customer support and sales teams to address client queries. Handling Issuance, Reissuance & Cancellations. Helping clients with travel advice & information. Preferred candidate profile Minimum 2-6 years of experience in ticketing operations, preferably in a B2B travel setup. Proficiency in GDS platforms (e.g., Sabre / Amadeus / Galileo / Worldspan / Apollo / NDC (Sabre, Amadeus, NDC Mandatory) Able to work in a 24x7 environment with rotational shifts Strong understanding of fare rules, ticketing guidelines, and refund processes. Excellent attention to detail and time management skills. Ability to work in a fast-paced environment and handle multiple priorities. Good communication and interpersonal skills.