88 Cancellation Jobs - Page 2

Handling inbound US calls and converting them into sales mainly flight bookings/Cruise Selling flight tickets on Campaign calls. Having experience in PPC calls Hands on Changing dates, refunds, and schedule changes. no cabs Call Ramya 08864946771 Required Candidate profile 1 years of exp required in handing PPC calls Sound knowledge of International Flight fares. Good Geographical Knowledge I.e. City codes, Airport codes, etc. Knowledge of the PPC travel sales process

Need Min 1 yr of exp in Travel domain (GDS + Mannual Ticketing) Salary--30k plus incentives G/UG 24*7 5 days working both way cabs Drop cv on supreet.imaginators@gmail.com or call on 7042331616 Required Candidate profile Need good communication skills Need immediate joiners Need hands on exp with Amadeus, GDS Softwares and Mannual ticketing, Reissue and issue of ticket

Need Min 1 yr of exp in Travel domain (GDS + Mannual Ticketing) Salary b/w (30k - 35k) in hand + Allowances G/UG 24*7 5 days working both way cabs Interested Candidate Contact: 9220771924 Akanksha Email-akankshaimaginators@gmail.com Required Candidate profile Need good communication skills Need immediate joiners Need hands on exp with Amadeus, GDS Softwares and Mannual ticketing, Reissue and issue of ticket

Need Min 1 yr of exp in Travel domain (GDS + Mannual Ticketing) Salary b/w (30k - 35k) in hand + Allowances G/UG 24*7 5 days working both way cabs Interested Candidate Contact: 7289094130 / yashika.imaginator@gmail.com Required Candidate profile Need good communication skills Need immediate joiners Need hands on exp with Amadeus, GDS Softwares and Mannual ticketing, Reissue and issue of ticket

Responsibilities: Manage customer queries via phone, email. Resolve issues promptly with empathy & accuracy 1 year of travel experience is mandate Excellent English required Both Side cabs 2 rotational Offs Unlimited incentives Chance to learn GDS Process flight reservations & cancellations Salary 40 k 5 days, both side cabs Excellent English One day selection contact- 8287605233, 9211722256

Location: Gurgaon Experience Required: 0 1 year Industry: E-commerce (sales & retention) About the Role: We are looking for dynamic and customer-focused professionals to join our support team for a leading refurbished electronics platform. Provident fund Health insurance

Opening in Travel Profile for Gurgaon Location Any GDS Knowledge is mandatory. Must have knowledge of travel Reservation, Fare calculation, fare rules, Itinerary, Reissuance 5 days working, both side cab Rotational shift Required Candidate profile 1 yr experienced on GDS commands can apply Good Travel Knowledge Good communication skills Interested can share CV @ 9871856986, 9354352748

Title: Sr. Executive - Data Analysis & Auditing (Travel) Location: Gurgaon, India Timings: 1 PM to 10 PM Job Description Who We Are: Fareportal is a travel technology company powering a next-generation travel concierge service. Utilizing its innovative technology and company owned and operated global contact centers, Fareportal has built strong industry partnerships providing customers access to over 600 airlines, a million lodgings, and hundreds of car rental companies around the globe. With a portfolio of consumer travel brands including CheapOair and OneTravel, Fareportal enables consumers to book-online, on mobile apps for iOS and Android, by phone, or live chat. Fareportal provides its airline partners with access to a broad customer base that books high-yielding international travel and add-on ancillaries. Fareportal is one of the leading sellers of airline tickets in the United States. We are a progressive company that leverages technology and expertise to deliver optimal solutions for our suppliers, customers, and partners. FAREPORTAL HIGHLIGHTS: Fareportal is the number 1 privately held online travel company in flight volume. Fareportal partners with over 600 airlines, 1 million lodgings, and hundreds of car rental companies worldwide. 2019 annual sales exceeded $5 billion. Fareportal sees over 150 million unique visitors annually to our desktop and mobile sites. Fareportal, with its global workforce of over 2,600 employees, is strategically positioned with 9 offices in 6 countries and headquartered in New York City. Roles & Responsibilities: 1. Fare Data Auditing Review air & hotel booking to ensure they are issued in accordance with guidelines and identify any errors for escalation to the relevant team for correction. To make sure all the Task/Reports must be completed within SLA (24-hour void window) All queries (Internal & External) must be addressed within shift, keeping in mind the SLA of 24 hour. Regular follow up on email/compass/ADO, related to Automation /Bug / Enhancement. Use advanced Excel techniques (e.g., pivot tables, vlookup, data validation) to process, clean, and summarize data from multiple sources. 2. Work with Tech teams to diagnose and highlight system-related issues that may help in reduction in errors, improving system accuracy and reducing customer impact. Skill/Qualification Requirement: Education : Bachelors degree in any stream. Experience : At least 3+ years of experience in data analysis, auditing, within the travel, airline industry. Technical Skills : Advanced proficiency in Microsoft Excel (including pivot tables, formulas (like: - count if, sum if, Left, Right, Mid, vlookup, conditional formatting etc.). GDS knowledge (Amadeus/Sabre) Preference: - Basic SQL skills for querying (Optional but a plus) Analytical & Problem-Solving : Strong ability to analyze complex data, identifies trends, and recommend data-driven solutions. Communication Skills : Strong verbal and written communication skills to present findings and collaborate with cross-functional teams. Disclaimer This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Fareportal reserves the right to change the job duties, responsibilities, expectations or requirements posted here at any time at the Companys sole discretion, with or without notice.

One of the Best MNC Location: Chennai Work Type: Wfo Process: Expedia Salary: 5.5 LPA cabs provided Rotational shifts - Relocation Benefits: 15 Days Accommodation Incentives upto 25k More Info Call & WhatsApp @ HR Bhumika @ 9999366517 Required Candidate profile Any Grad / Under Grad with min 1 year travel domain eperience is mandatory candidate must have GDS Knoeledge ( command based ) need excellent communication skills

Designation: Senior Executive - Customer Relationship Management Role & responsibilities Build and maintain relationships with the entire customer base assigned; by ensure constant engagement with customers during the life cycle and moments of planned spontaneity. Planned wow moments executed to perfection at important stages in the customer lifecycle like welcome, agreement and handover of possession. Sending welcome emails to customers along with intimation of customer relationship manager email. Assisting customers on allotment of Flats, Registration, Cancellation, Bank Loan. Coordinating for Bank Loan NOC, Payment Follow ups, Sending Payment Receipts. Responsible in maintaining MIS and report to the line manager. Responsible for sending Demand Letter, Payment receipt, Allotment Letter. Attending customers with their queries to resolve and ensure 100% satisfactory with the adequate resolution to the query. Collection of payment dues, against demands generated with construction progress. Preferred candidate profile Educational Qualifications & Certifications: Bachelors degree in business administration, Marketing, or a related field. MBA is preferred. Core Competencies: Efficient organizational skills, strong leadership and team management skills, attention to detail, decision making skills, strong verbal communication, negotiation and interpersonal skills. Software Proficiency: Ms Office

Process: Travel Process Associate Qualification: Graduate *Experience: 1 year in Travel experience Shift: Rotational shift from 9am-9pm any 9 hours shift Any 1 week off Salary: 29000 CTC Location - Malad mumbai DOJ : 30-Immediate

- Solving customer queries related to Ticket booking , PNR checking , Hotel reservation over the call. - handiling International customer. - Ready to work in voice process - Immediate joining required HR Connect Ms. Monika -77710 93198 Required Candidate profile * Graduate with 6 months exp in any Travel process * UG with 1 year of exp travel * Customer service * 5 Days working * Rotational shifts and week-offs * Transport Salary up to 38,000 CTC/Month Perks and benefits Incentives

We are hiring Travel Agents for a leading Airline Process ! If you have a passion for travel, excellent communication skills, and experience in customer support this is the perfect opportunity for you to work with a premium airline account. Roles & Responsibilities: Assist customers with flight bookings, cancellations, rescheduling, and queries. Handle inbound/outbound calls and email support for airline-related concerns. Resolve customer issues related to ticketing, baggage, web check-in, refunds, etc. Provide accurate and timely information to ensure customer satisfaction. Work in rotational shifts with rotational week-offs. Candidate Requirements: Minimum 6 months of experience in a BPO / travel process (Airline or Travel domain preferred). Good verbal and written communication skills. Comfortable with rotational shifts. Both graduates and undergraduates can apply. Basic knowledge of travel/ticketing platforms (Amadeus/Galileo/Sabre) is a plus. Perks & Benefits: Competitive salary 5 days working One side cab facility Exposure to a premium airline account and global clientele Career growth opportunities in the travel & aviation domain How to Apply: Interested candidates can apply directly through Naukri or share their resume at ( 7678666623 or yuvraj.mandal@nlbtech.in ) Note: Immediate joiners or candidates with a short notice period will be preferred.

We are hiring Travel Agents for a leading Airline Process ! If you have a passion for travel, excellent communication skills, and experience in customer support this is the perfect opportunity for you to work with a premium airline account. Roles & Responsibilities: Assist customers with flight bookings, cancellations, rescheduling, and queries. Handle inbound/outbound calls and email support for airline-related concerns. Resolve customer issues related to ticketing, baggage, web check-in, refunds, etc. Provide accurate and timely information to ensure customer satisfaction. Work in rotational shifts with rotational week-offs. Candidate Requirements: Minimum 6 months of experience in a BPO / travel process (Airline or Travel domain preferred). Good verbal and written communication skills. Comfortable with rotational shifts. Both graduates and undergraduates can apply. Basic knowledge of travel/ticketing platforms (Amadeus/Galileo/Sabre) is a plus. Perks & Benefits: Competitive salary 5 days working One side cab facility Exposure to a premium airline account and global clientele Career growth opportunities in the travel & aviation domain How to Apply: Interested candidates can apply directly through Naukri or share their resume at ( pooja.tiwari@nlbtech.in ) Note: Immediate joiners or candidates with a short notice period will be preferred.

Opening in Travel Profile for Gurgaon Location Any GDS -Amadeus/Galielo/Sabre Knowledge is mandatory Must have knowledge of travel Reservation, Fare calculation, fare rules, Itinerary, Schedule change Required Candidate profile 2yr experience on GDS Mannual commands can apply Good Travel Knowledge Good communication skills Interested can share CV @ 9871856986, 9354352748

Technical Skills Minimum 1 year of Amadeus, Sabre or Galileo working experience a MUST, must be adept at the latest versions of any of the GDSs (Global Distribution Systems). Farelogix experience a plus. Knowledge of fare rules, schedule changes, name corrections, MCOs, Residuals, manual calculations, complex itineraries (international, multi-destination, different currencies), etc. Experience in Ticket issuance, reissuances (exchanges) a plus. Track record of low error rate; low airline debit memos/financial losses. Microsoft Office application skills, including Outlook, and Excel Basic internet and web-based application skills Role & responsibilities Minimum 1 year of Amadeus, Sabre or Galileo working experience a MUST, must be adept at the latest versions of any of the GDSs (Global Distribution Systems). Farelogix experience a plus. Good experience in Ticketing (issuance, exchanges, MCOs, residuals, schedule changes and name change processing) and/or Fare Auditing for an airline carrier. Quality performance: low error rate; low airline debit memos/financial losses. Minimum 1 year of Amadeus, Sabre or Galileo working experience a MUST, must be adept at the latest versions of any of the GDSs (Global Distribution Systems). Farelogix experience a plus. Minimum 1 year of experience in Ticketing and/or Fare Auditing. Independently driven to learn new applications, technologies, skills and a self-starter Highly organized and detail-oriented with a very strong focus on process, trends, and root cause analysis 5 days working 2 rotational offs Cab facility Location is Chennai Salary upto 5.5 LPA Interested candidates can Share your details on 7678666623 or yuvraj.mandal@nlbtech.in

Greetings from ATPI Group!!! We are looking for a candidates with good knowledge in reservation, fresh bookings, ticketing, ticket issue/reissue, ticket cancellation, GDS, Amadeus, Galileo, PNR, etc. Position: Travel Consultant/Sr. Travel Consultant Experience: Minimum 3 yrs (relevant) Qualification: HSC/Graduation/Post-Graduation Location: Nahur Job description: Proficient in all aspects of domestic and international travel includes air, car, hotel and rail. Process all reservations on behalf of client accounts air, land and other ancillary services Includes all reservation elements including seat assignments and special requests Provides advice and consultation to clients for international documentation Follows best practices for booking and issuing tickets Delivers operational requirements and applies appropriate travel policy guidelines according to client specifications Ensures data quality standards are met including reporting elements and traveler profile information. Balance efficiency and effectiveness Works efficiently to provide prompt service and to meet productivity standards Responsible for managing incoming calls and emails within service level expectations Ensures tickets and informational requests are provided in a timely manner Maintains queues and follow-up on client requests Helps team members with overflow work and tasks Maintains rapport and works professionally with suppliers, vendors and third-party companies Takes steps to avoid debit memos and errors Competencies: Excellent communication skills both written and verbal. GDS experience preferably Amadeus. A good knowledge of world geography/ maritime. Self-assertive, Commercial insight and Effective time management. Qualification & Experience Graduate/ UG in any stream. IATA will be an added advantage. At least 1 year travel industry experience. Interested candidates can share their updated resumes on sheetal.dobal@atpi.com asap.

We are looking for an experienced and detail-oriented Ticketing Executive to join our team. The ideal candidate must have hands-on experience with Global Distribution Systems (GDS) such as Amadeus , Galileo & Sabre and be capable of handling domestic and international air ticketing efficiently. Candidates with an IATA Certification will be given preference. Key Responsibilities: Handle domestic and international flight bookings using GDS platforms (Amadeus, Galileo & Sabre). Issue, reissue, and cancel tickets as per client requirements. Coordinate with airlines and customers for schedule changes, refunds, or special requests. Maintain accurate records of ticketing, invoicing, and fare calculations. Provide clients with the best routing and pricing options based on their needs. Ensure compliance with airline and IATA policies and procedures. Handle group bookings, corporate accounts, and urgent travel requests. Stay updated with industry trends, fare rules, and promotional fares. Qualifications: Minimum 2 years of experience in air ticketing with strong command of GDS (Amadeus/Galileo). Knowledge of international routing, airline fare rules, and ticketing policies. Familiarity with BSP/IATA procedures is highly desirable. IATA Certification or relevant training is a plus . Strong communication and customer service skills. Detail-oriented with good problem-solving ability. Ability to handle pressure and meet deadlines.

Travel Agent (Office Based) Full time, Bangalore As a Travel Consultant, you are the face of our company. Youll communicate and respond to request for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? Read on! As a Travel Agent, you will Appropriately guide and consistently provide consultation to the client Search and confirm travel reservations for the client Provide the client with the required industry information, such as low fares, exchange costs and penalties Use the appropriate BCD Travel tools and systems to complete requests Perform follow-up as needed and within the time frame promised to the client Maintain up-to-date knowledge and application of travel supplier rules About you Experience in a customer service-oriented position Excellent problem solving and/or critical thinking skills Ability to handle multiple priorities simultaneously Effective communication skills also in English Mandatory Skills on travel industry systems GDS Sabre, Amadeus Regards Chris Sunil

Job Title : Service Advisor Reports to : Team Manager Day-to-day basis responsibilities: Maintain the highest standards of customer service, for both inbound and outbound calls across all markets / functions in order to ensure customer confidence, satisfaction and loyalty. Provide first call resolution for Executive club members, Premium Customers, Preferred Partners by carrying out the role of a technical expert within the team to resolve any queries or issues Responsible to undertake all back office related activities, which includes handling queues, reissues, handling advanced fares and ticketing etc. To provide support during business contingency which may arise including mass disruptions. Responsible for checking and authorizing Automated Ticket Sales reports including reconciliation and related documentation. Ensure audit compliance. To deliver departmental and/or team targets to attain customer service and revenue. To play a leading role in an ongoing programme of process and quality improvement through the implementation of new technology and new working method. To maintain data protection and confidentiality for both staff and customers. Responsible for self-development to ensure own technical and product knowledge is kept up-to-date. Undertake any contact centre related jobs entrusted from time to time. Eligibility: Travel industry/call centre experience preferred Excellent communication skills both oral and written. Strong conflict/objection handling skills Customer Service background preferred Basic knowledge of Advanced fares and ticketing, electronic ticketing and understanding of GDS Flexible with shift working environment

Roles and Responsibilities Manage travel bookings, reservations, and ticketing for clients. Handle international ticketing and airline reservations with ease. Provide exceptional customer service to ensure client satisfaction. Coordinate travel arrangements from start to finish, ensuring timely execution. Process cancellations and refunds as needed. Desired Candidate Profile 1-2 years of experience in the travel industry or related field. Proficiency in hotel booking, reservation, ticket booking, travel booking, travel arrangements, travel desk, international ticketing, air ticketing, and travel agent activities.

* Minimum 2+ years of experience handling: * Airline schedule changes * Waivers from airlines * Cancellations and refunds * Customer Service Calls Salary upto 40k Interested pls call Ruchika @9650997623 Required Candidate profile Must have excellent communication skills and strong command in managing customer service calls professionally.

Responsibilities: Manage customer queries via phone, email. Resolve issues promptly with empathy & accuracy Book travel arrangements using Amadeus GDS Process flight reservations & cancellations Salary 40 k 5 days, both side cabs Excellent English One day selection contact- 991156769 , 9560028009 , 8527498889 , 8447212731 , 8860576337 , 9058834435

We are seeking a highly skilled and motivated professional to lead operational excellence initiatives and drive strategic improvements within our Central Operations team. This role requires expertise in process optimization, data-driven decision-making, and a customer-centric approach to resolving operational challenges. The ideal candidate will focus on enhancing operational efficiency, ensuring customer satisfaction, and streamlining critical processes across various verticals. Key Responsibilities Collaborate with various departments to identify inefficiencies and recommend process improvements to enhance productivity and drive operational excellence. Monitor key performance indicators (KPIs) and ensure that initiatives are on track to meet company goals Leverage data analytics and performance metrics to identify and address bottlenecks in operations. Analyse and optimize the cancellation processes to reduce inefficiencies and enhance customer retention. Implement predictive analytics and monitoring systems for proactive operational interventions. Develop and execute action plans to mitigate recurring issues, ensuring quality and consistency. Oversee priority corridors to ensure timely delivery and service excellence in high-demand zones. Align teams to enhance service efficiency in these critical areas. Work closely with product and technology teams to develop innovative tools that enhance customer resolution processes. Qualifications Bachelors degree in technology or masters in business administration required. 5+ years of experience in operations excellence, process improvement, or similar roles. Strong analytical skills with proficiency in data analytics tools (e.g., Excel, SQL, or Tableau). Exceptional problem-solving abilities and a track record of driving operational improvements. Strong communication and leadership skills to collaborate with cross-functional teams.

About the Role: We are seeking experienced and enthusiastic professionals for our Travel Voice Process team in Gurugram. The ideal candidate should have a background in travel operations with hands-on experience in invoicing , processing refunds , and handling customer queries over voice channels . Key Responsibilities: Handle customer interactions over calls related to travel bookings, cancellations, and itinerary changes. Process refunds and travel-related invoices accurately and in a timely manner. Resolve client queries, complaints, and escalations with a customer-first approach. Collaborate with internal teams and vendors to ensure smooth service delivery. Maintain service levels and quality standards. Requirements: Experience: 1-3 years in a Travel Voice Process role. Skills: Strong communication skills, understanding of GDS (e.g., Amadeus, Galileo) is a plus. Education: Any graduate or someone with a Travel & Tourism Certification . Proficiency in handling invoicing and refund processes . Should be comfortable with rotational shifts. Immediate joiners will be given preference. To Apply: Send your resume to contact [Jemi- 8744000152] to schedule an interview.