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>We’re Hiring – Quality Analyst (BPO Process)
> Location: Salt Lake, Kolkata
>Company: FastInfo Pvt. Ltd.
** Experience: Minimum 1 year in BPO Quality / Call Auditing
** Salary: As per industry standards
>>> Key Responsibilities:
** Audit calls/chats and ensure process quality
** Share constructive feedback to boost agent performance
** Track ZTP & Fatal Errors, and maintain detailed QA reports
** Requirements:
** Excellent communication & analytical skills
** Good knowledge of QA tools & BPO metrics
Job Type: Full-time
Pay: ₹18,000.00 - ₹20,000.00 per month
Benefits:
fastinfo
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