2.0 - 4.0 years

3 - 7 Lacs

bengaluru

Work from Office

Key Skills: Medical Device, Compliant Management, Call Processing. Roles & Responsibilities: Process case files according to Standard Operating Procedures (SOP). Receive initial complaints from various sources and ensure accurate data capture. Maintain knowledge of required information for technical and adverse event complaints to ensure compliance. Manage complaint records using designated safety systems. Review potential complaint data and perform timely intake and follow-up activities. Triage complaints for quality assurance and escalate potential safety issues. Adhere to corporate compliance guidelines and support audit activities. Evaluate and escalate safety issues to management as necessary. Create high-quality regulatory reports and meet internal and external quality standards. Experience Requirement: 2 - 4 years of experience in complaint management within the medical device industry. Hands-on experience in handling technical and adverse event complaint records. Strong understanding of regulatory requirements and experience supporting audits and quality systems. Education: B.Pharma, B. Sc., M.Sc., M Pharma.

Posted 8 hours ago

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