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Call Centre BPO Executive

0 - 31 years

1 - 2 Lacs

Posted:2 days ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are seeking dedicated Executives to join our team for both Voice and Sales processes. As a Executive, you will handle inbound and outbound calls, addressing customer inquiries, providing information about our products/services, and effectively resolving issues. Fluency in English is mandatory, along with proficiency in any two South Indian languages such as Tamil, Malayalam, or Kannada. Qualifications: Minimum educational qualification: 12th pass. Age between 18 to 30 years. Excellent communication skills in English Ability to empathize with customers and prioritize their needs. Prior experience in customer service or sales will be an advantage. Responsibilities: Handle customer interactions professionally and courteously. Achieve sales targets and Key Performance Indicators (KPIs) set by the company. Ensure high customer satisfaction through effective problem-solving. Adhere to company policies and procedures.

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