Call Center Specialist - US Voice Process

The role of a Flood Certification Reviewer is vital in ensuring accurate assessment of properties for flood risk in compliance with federal regulations. Your attention to detail, analytical skills, and strong communication abilities will be crucial in providing reliable flood zone determinations and supporting informed decision-making within the real estate and mortgage industry. As a Flood Certification Reviewer, your responsibilities will include reviewing and analyzing flood certifications, elevation certificates, property maps, and other relevant documents to determine the accuracy of flood zone designations. You will need to ensure regulatory compliance with federal regulations set by FEMA, NFIP, and other relevant agencies. Assessing flood zone designations, verifying property locations in Special Flood Hazard Areas, and evaluating elevation certificates will be part of your daily tasks. Your role will also involve cross-referencing information from various sources to ensure data accuracy, collaborating with internal and external stakeholders to provide accurate flood risk assessments, and resolving any discrepancies or issues in flood certifications through research and proposing solutions. Continuous learning and staying updated on changes to flood mapping regulations, guidelines, and industry best practices will be essential to ensure accurate and current assessments. To excel in this role, you must have familiarity with FEMA flood maps, NFIP regulations, and flood zone designations. Attention to detail, strong analytical skills, effective communication abilities, computer proficiency for document analysis and data entry, and adaptability to changes in regulations and technologies are key qualifications for this position.,