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Zydus Hospitals
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Call Center Executive

Call Center Executive

Zydus Hospitals

2 - 5 years

|

2 Lacs

Ahmedabad

Posted:3 days ago| Platform:

Apply

Skills Required

Inbound Calls Outbound Calling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

To receive a calls from within & outside hospital.
To provide the required information to callers.
To transfer the calls to concern & appropriate department &/or person.
To maintain the records of doctors availability and non -availability.
Give appointments to patients.

Give out correct information to callers, patients & relatives about any camp.

Preferred candidate profile

Good verbal communication skills
Computer Skills and numerical skills
Polite and patient
Understand the emergency and priority
To give accurate and tactful explanations to visitors, patients and hospitals employees and in recording exact information for messages.
To exercise high degree of tact and poise and occasionally overcoming language barriers.
To understand and apply knowledge of medical terminology.
To develop cordial relations with other departmental personnel.

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Zydus Hospitals

Zydus Hospitals

Hospitals and Health Care

Ahmedabad Gujarat

1001-5000 Employees

28 Jobs

Key People

Dr. Rakesh K. Sarin

CEO
Dr. Nidhi Patel

Chief Medical Officer

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