CAL, Back End Engineering, WRB Tech

RESPONSIBILITIES

Strategy

Define technology strategy & roadmap to create micro services, re-usable APIs and its integration for platforms and applications across WRB.

Provide inputs in technology evaluations, RFPs related to back-end development

Establish a robust deployment topology to cater to critical non-functional requirements such as Zero down-time, blue-green deployments, graceful degradation of services in the event of catastrophic failures

Experienced former practitioner with leadership ability.

Oversees the execution of functional standards and best practices

Provide thought leadership on the craft, inspire and retain talents by developing and nurturing an extensive internal and external network of practitioners.

This role is around capability building, it is not to own applications or delivery

Creates a strategy roadmap of technical work

Works to drive technology convergence and simplification across their chapter area

Business

Work with business to identify projected growth volumes of customer/ consumer traffic, perform capacity planning of back end infrastructure resources

Dedicated management role, is tech native, can understand technology down to a detailed level if needed

Responsible to evolve the craft towards improving automation, simplification and innovative use of latest market trends.

Scales the practices and capabilities across multiple hives i.e. mobile/front end experience across the app, driving consistency across skill domains, enabling scaling and consistency of skillsets and practices in partnership with the Hive Tech Leads

Processes

Establish a change and release management process that avoids down-time (Blue-green/ Canary)

Monitor and proactively upgrade backend platforms to reduce obsolescence/ security vulnerabilities.

Establish and operate an API platform promoting re-use of APIs across WRB including API discoverability

Adopt and embed the Change Delivery Standards throughout the lifecycle of the product / service.

Ensure role, job descriptions and expectations are clearly set and periodic feedback provided to the chapter leads

Ensures the establishment of capability development systems across the chapter area, measuring and tracking the improvement of their chapter area members as well as chapter leads

People & Talent

Accountable for people management and capability development of their Chapter members.

Reviews metrics on capabilities and performance across all of the Chapters in their area, has improvement backlog for their Chapters and drives continual improvement of Chapters.

Risk Management

Responsible for effective capacity risk management across the Chapter Area with regards to attrition and leave plans.

Governance

Ensure all artefacts and assurance deliverables are as per the required standards and policies (e.g., SCB Governance Standards, ESDLC, Corporate Group Plan etc.).

Regulatory & Business Conduct

Display exemplary conduct and live by the Group's Values and Code of Conduct.

Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

Global Head of Domain Delivery

Global Head of Platform Delivery

Global Head of WRB Digital

Chief Architect - WRB

Chief Product Owner(s)

CIO , WRB

WRB CISO

WRB COO

Other Responsibilities

Embed Here for Good and Group's brand and values in the digital sales/commerce team

Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures

Our Ideal Candidate

Requirements & Skills

Bachelor's degree in computer science, Software Engineering, or a related field (or equivalent experience)

14+ years of experience in backend development, with a strong proficiency in at least one backend programming language and framework (e.g., Java/Spring, Python/Django).

Solid understanding of database management systems, including both SQL and NoSQL databases

Expertise in performance engineering of distributed systems.

Ability to articulate the overall vision for the Chapters and ensure upskilling of the organisation holistically

Experience in identifying skill gaps and mitigate risks to deliverables

Ensure all solutions are as per Architecture Standards

Experience developing and consuming RESTful APIs

Familiarity with version control systems, such as Git, Bitbucket and CI / CD platforms like ADO, Jenkins

Strong problem-solving skills and attention to detail.

Excellent communication and collaboration skills.

Ability to work effectively in a fast-paced, dynamic environment.

Experience with cloud platforms (e.g., AWS, Azure, Google Cloud) and containerization technologies (e.g., Docker, Kubernetes) is a plus

Role Specific Technical Competencies

• Operating Systems
• Network Fundamentals
• Security Fundamentals
• Database Development
• CI/CD
• Container platforms Kubernetes, Podman, OCP