Cab Supervisor

Job Summary

PNK CABS is seeking a proactive and dedicated Cab Supervisor to oversee cab operations, monitor driver performance, assist with driver hiring, and enhance offline booking initiatives. The ideal candidate will ensure smooth operations, maintain high service standards, and contribute to the adoption of clean and efficient transportation solutions.

Key Responsibilities

• Cab Operations Management
• Ensure all cabs are operational and meet company standards for cleanliness, hygiene, and maintenance.
• Monitor cab availability and deployment to meet customer demands efficiently.
• Address operational challenges, including cab breakdowns or delays, with minimal disruption.
• Driver Performance Monitoring
• Track driver attendance, punctuality, and adherence to schedules.
• Conduct performance reviews and provide constructive feedback to drivers.
• Ensure drivers maintain professional behavior, safety protocols, and cleanliness standards.
• Driver Recruitment and Onboarding
• Assist in identifying, interviewing, and hiring skilled and reliable drivers.
• Oversee the onboarding process, including orientation and training programs.
• Ensure new drivers understand and align with PNK CABS’ core values and objectives.
• Enhance Offline Bookings
• Identify and implement strategies to increase offline bookings.
• Build and maintain relationships with local businesses, hotels, and event organizers for partnerships.
• Organize promotional campaigns to boost offline customer engagement.
• Customer Service Excellence
• Address and resolve customer complaints related to cab operations or driver performance.
• Ensure all customer interactions reflect PNK CABS’ commitment to clean and timely transportation.
• Reporting and Coordination
• Prepare regular reports on operations, driver performance, and booking trends.
• Collaborate with management to implement operational improvements.

Qualifications and Skills

• Education: High school diploma or equivalent; bachelor’s degree preferred.
• Experience: Minimum 2 years in transportation, logistics, or related roles. Supervisory experience is a plus.
• Skills:
• Strong leadership and organizational abilities.
• Excellent communication and interpersonal skills.
• Proficiency in using Microsoft Office or similar tools for reporting.
• Problem-solving and decision-making capabilities.

How to Apply:
Interested candidates can submit their resumes to [email protected] or contact us via 759-760-4141.

Join PNK CABS and drive the future of sustainable transportation!

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Health insurance

Experience:

• total work: 1 year (Preferred)

Work Location: In person