Buy back Executive Cum Mobile Technician

As discussed, Maple Digital International is looking for a Buy Back Executive for the Nashik location. Maple is one of India's leading Apple Premium Resellers and Authorised Service Providers, offering a top-notch experience for all Apple products. With an e-commerce presence across PAN India and physical stores in Mumbai and Mangalore, Maple has been associated with Apple since 2005, ensuring customers an exceptional experience in both sales and service. The core values of Maple include exceptional customer empathy, process intelligence, and a commitment to delivering an unmatched customer experience. Key Responsibilities: - Greeting customers and providing assistance - Demonstrating Apple products and giving product demos - Offering outstanding customer service and sales skills - Assisting in merchandise display and organizing selling floor and stock areas - Maintaining a professional attire and reflecting the brand's commitment to customers - Attending regular internal/Apple refresher trainings - Staying updated on current promotional offers and events Qualifications Required: - HSC qualification with good communication skills - Customer-focused with a sales attitude - Ability to multitask, be attentive to customers, and remain flexible to business needs - Ability to work well in a team and take initiative independently Maple Digital International goes above and beyond as an Apple Authorised Service Provider by introducing innovative overnight Apple services for battery and display replacements. They offer hassle-free pick-up and drop services during unconventional hours, ensure swift 10-hour guaranteed services for screen and battery replacements, and provide next-day delivery services. With the market's best trade-in value, Maple ensures customers receive optimal returns when upgrading their Apple devices. The company is committed to delivering an unparalleled customer experience in both sales and service. The company is currently in an expansion mode with plans to increase the number of stores and business avenues, providing challenging growth opportunities within the organization. Maple Digital International deals with Apple products as a reseller and authorized service provider, offering screen and battery replacements, as well as overnight Apple services. Maple Digital Technology International Pvt Ltd has a flat organizational structure with an open-door policy, providing great exposure and performance-related rewards even for newcomers. The salary structure will be discussed during the personal interview round based on fitment for the role, with competitive compensation offered as per industry standards. The interview will be conducted by the HR Manager, and functionally, the position will report to a specific individual within the organization. The company has over 100 employees working with them.,