Business Process Management Consultant

As a Business Process Management Consultant at Computacenter, you will play a vital role in creating, documenting, and maintaining technical process documentation. Your responsibilities will include developing detailed documentation such as standard operating procedures, work instructions, and process maps. Collaborating with cross-functional teams, you will ensure the accuracy and completeness of the documentation while identifying areas for process improvement. Your ability to translate complex technical information into clear and user-friendly documentation will be crucial in this role. You will be expected to create visual aids like flowcharts and diagrams to enhance the understanding of technical processes. Compliance with industry standards and regulatory requirements is essential, and you will be responsible for conducting regular reviews and updates to keep the documentation current and relevant. Additionally, providing training and support to team members on the usage of technical documentation will be part of your role. To qualify for this position, you should hold a Bachelor's degree in Engineering, Computer Science, or a related field. Proven experience as a Technical Process Author or in a similar role is required. Strong written and verbal communication skills are necessary, along with proficiency in documentation tools and software such as Microsoft Office, Adobe Acrobat, and Visio. Attention to detail, organizational skills, and the ability to work both independently and collaboratively are crucial for success in this role. Familiarity with industry standards and regulatory requirements is preferred. Preferred qualifications for this role include experience in a specific industry or sector, knowledge of tools or technologies relevant to the position, and certification in technical writing or process management. Join us at Computacenter and be part of a dynamic team dedicated to creating and maintaining comprehensive technical process documentation.,