Business Operations Associate ( QA / QC )

Flam is building AI Infrastructure for Brands in Immersive Advertising spanning across all channels viz. Digital, Broadcast TV, Retail, Communications, Print, OOH etc.

Vision

Flam aims to redefine how consumers interact with ads, content in every shape and form, retail aisles, live broadcasts and fan momentsturning content and interfaces into shoppable, shareable experiences that deliver measurable ROI. Flam has raised a $14 million Series A round led by global technology investor RTP Global with participation from Dovetail and select others bringing the total funding to $22 million.

The next phase of growth is to accelerate R&D on its app-less GenAI infrastructure that lets brands create, publish and measure high-fidelity MR, 3D & Digital experiences in <300 ms on any smartphoneno app download required. The same infra already powers advertising for Google, Samsung, Emirates and hundreds of global enterprises & agency powerhouses.

Key Focus Areas:

Product Roadmap

Geography:

Partnerships

About the Role

We are looking for a Business Operations Associate (QA/QC) to join our team at Flam. In this role, you will be responsible for ensuring the quality and accuracy of both client-provided and internally created assets, as well as validating live campaigns across multiple regions and languages. You will also use Flam's internal dashboard to track, review, and create client demos, playing a key role in delivering a seamless experience to our clients.

What You'll Do

• Review and validate assets received from clients and those created internally for completeness, correctness, and alignment with brand guidelines.
• Use Flam's internal dashboard to track, verify, and document asset and campaign quality, and create client demos/reports.
• Perform quality checks of live campaigns (including newspaper editions in multiple languages).
• Conduct early-morning QC reviews to ensure campaigns go live accurately and on time.
• Identify and flag errors, ensure timely corrections, and coordinate with internal teams.
• Collaborate closely with design, product, tech, and client success teams to deliver a smooth client experience.

What We're Looking For

• 02 years of experience in business operations, QA/QC, or campaign execution (freshers with strong attention to detail are welcome).
• Excellent communication skills (written & verbal).
• Strong attention to detail with the ability to spot and resolve errors quickly.
• Comfortable learning and working with internal dashboards; basic graphic design skills (Photoshop/Canva/Figma) are a plus.
• Proactive, dependable, and able to manage multiple tasks under tight timelines.