Business Operations Analyst PMO & CXO Support

**Job Description:** As a PMO & Business Operations Manager at doodleblue Innovations, you will play a crucial role in supporting the CXO team by driving key organizational metrics, overseeing financial aspects, and enhancing operational efficiency. Your responsibilities will involve managing sensitive data, aligning cross-functional teams, and streamlining internal processes to facilitate informed decision-making and effective execution. **Key Responsibilities:** - Own the creation and tracking of company-wide metrics such as headcount, billing ratios, utilization, and overheads - Deliver timely dashboards and insights to CXOs on resource margins, productivity, and cost benchmarks - Track and report burn vs billing vs collections for Fixed Fee (FF) projects - Drive closure of account-level risks with inputs from CFO, CHRO, CDO - Manage account-level P&Ls and implement corrective actions - Administer cost management of enterprise tools and drive policy efficiency - Own and evolve reimbursement and travel booking policies and trackers - Lead overhead productivity analysis and improvements - Manage user access, dashboards, and automation in Zoho CRM & Books - Identify and implement automation opportunities across dashboards, reporting, and CXO workflows - Leverage AI tools to boost organizational efficiency in tracking and compliance **Qualification Required:** - 5-6 years of experience in a PMO, business operations, finance analytics, or strategic program role - Proven experience in managing sensitive financial and HR data - Hands-on exposure to Zoho CRM/Books or other enterprise reporting tools - Strong analytical, communication, and stakeholder management skills - Experience working with CXO and finance teams or in high-visibility roles is a plus - Exposure to automation tools or AI in operations is a strong advantage - Financial Number understanding is a must,