Business Intelligence- MIS

As an MIS professional at our company, you will be utilizing your skills in Advance Excel, Power BI, MS-SQL, and Zoho Analytics to transform data into actionable insights that will drive strategic business decisions. Your role will involve preparing and sharing daily dashboards and visual reports, collaborating with various teams to enhance data pipelines, and delivering tailored reporting solutions to meet the business requirements. **Key Responsibilities:** - Prepare and publish daily dashboards and visual reports for management and stakeholders using Excel, Power BI, and Zoho Analytics. - Generate various reports related to the Customer Service department, including SL, SR Ratio, Repeats, FTR, In-process cases, Monthly Review Deck, Monthly KRA, and Ad-hoc requirements. - Ensure timely and accurate dissemination of reports and data to relevant stakeholders. - Collaborate with the Data Engineering team to create new data pipelines and enhance existing ones for optimized reporting. - Work closely with stakeholders to understand their data needs and provide customized reporting solutions. - Present complex data insights in a clear, concise, and actionable manner to stakeholders at all organizational levels. - Identify opportunities for automation, streamline reporting processes, and optimize report generation and distribution. **Qualifications:** - Minimum graduation **Requirements:** - Minimum 3 years of experience in MIS or a similar role, with expertise in Power BI for dashboard development and data visualization. - Proficiency in data analysis, visualization techniques, and Advanced Excel with Power Pivot, Power BI, MS-SQL/CSV using data modeling, and Zoho Analytics. - Strong analytical and problem-solving skills with meticulous attention to detail. If interested, please send your CV along with a Cover Letter to hrteam@5paisa.com.,