Business Development Executive - Mandarin Specialist

Role Overview: You will be serving as a Business Development ExecutiveMandarin Specialist in a freight brokerage company, playing a crucial role in supporting sales and logistics operations. Your responsibilities will involve bridging the gap between account executives, operations, customers, and carrier partners to ensure smooth coordination of freight movement and exceptional customer service. Key Responsibilities: - Support freight brokers and sales executives with day-to-day sales activities. - Assist in quoting and coordinating shipments with carriers and customers. - Track shipments and provide status updates to customers and internal teams. - Communicate with carriers to confirm availability, rates, and transit times. - Prepare documents such as rate confirmations, bills of lading (BOL), and shipment schedules. - Generate and maintain reports on sales performance, customer activity, and KPIs. - Provide high-level customer service and proactively resolve issues or delays. - Coordinate with accounting for billing and invoice reconciliation related to sales. - Maintain organized records of quotes, contracts, and shipment history. Qualifications: - Bachelor's degree in business, logistics, or a related field preferred. - 03 years of experience in an Ed tech, Telesales, logistics transportation, or freight brokerage environment preferred. - Freshers can also apply. - Familiarity with freight types (LTL, FTL, and intermodal) and logistics terms is a plus. - Proficiency in Mandarin language is a must. Additional Details of the Company: First Connect Worldwide LLC (INDIA) is a licensed Freight broker company providing transportation and logistics services throughout the USA. The company's team of highly trained professionals ensures safety, efficiency, and customer satisfaction. First Connect Worldwide is dedicated to offering top-tier logistics solutions and freight brokerage services, resulting in positive customer feedback and industry recognition.,