Business Development

Job Title: Business Development Executive / Manager – Mall Kiosks & Retail Activations

Department: Offline Expansion / Business Development (D2C & E-Commerce)

Location: Mumbai (Field / Mall Visits)

Employment Type: Full-Time

Role Overview

An omnichannel/D2C brand is seeking an entrepreneurial and target-driven Business Development Executive to spearhead offline retail expansion through shopping mall kiosks, pop-up stalls, and experiential activations. This role bridges the gap between digital e-commerce presence and physical customer touchpoints by securing high-footfall mall spaces, negotiating commercial terms, and driving offline sales.

Key Responsibilities

• Mall Tie-Ups & Space Acquisition: Identify, evaluate, and acquire high-conversion kiosk and pop-up locations across premium shopping malls and commercial centres.
• Commercial Negotiation: Negotiate commercial arrangements (fixed rentals vs. revenue-share models, CAM charges, setup terms, and security deposits) with mall management and leasing authorities.
• End-to-End Setup & Operations: Coordinate kiosk fabrication, branding, visual merchandising, stock replenishment, and billing systems in alignment with central brand guidelines.
• Team Leadership: Hire, train, and supervise on-ground sales promoters and kiosk staff to ensure consistent customer service, product demonstrations, and sales target achievement.
• Omnichannel Customer Acquisition: Drive offline-to-online customer acquisition (e.g., QR-code digital ordering, app downloads, loyalty program sign-ups, and sampling).
• Performance Monitoring & Reporting: Track footfall, conversions, daily sales, shrinkage, and ROI per kiosk; share weekly performance dashboards with leadership.
• Regulatory & Mall Liaison: Manage on-ground permissions, promotional guidelines, licensing, and compliance required by mall operations teams.

Candidate Profile & Requirements

• Experience: 4+ years of experience in retail business development, mall leasing, offline brand activations, or kiosk management for D2C/retail brands.
• Relationship Management: Existing network or familiarity working with mall leasing heads and property managers is a strong advantage.
• Commercial Acumen: Strong negotiation, budgeting, and pipeline tracking skills.
• Execution Focus: Hands-on mindset with the ability to manage on-ground setups, promoter shifts, and inventory coordination.
• Education: Graduate in Business, Marketing, Retail Management, or a related discipline.

Send your CV to:

Email: hrcareergrabs@gmail.com

Pay: ₹50,000.00 - ₹80,000.00 per month

Application Question(s):

• Do you have experience in networking with the Mall Management team?

Experience:

• Business development: 4 years (Required)

Work Location: In person