Business Development Associate (Voice Process)

About the Role

We are looking for smart and confident Business Development Associates (Voice Process) to join our team for a UK client project. The role involves handling voice-based communication with international clients, pitching services/products, and driving conversions. This is a target-driven role that demands excellent English communication skills and a proactive sales mindset.

Key Responsibilities

• Conduct outbound and inbound sales calls for UK-based clients.
• Present company offerings in a clear, persuasive, and professional manner.
• Handle client objections and provide effective responses to close deals.
• Work with daily/weekly/monthly sales targets and achieve defined KPIs.
• Update CRM and maintain accurate records of calls and sales activities.
• Align communication style to meet UK client expectations.

Required Skills & Qualifications

• Educational Qualification: Graduate in any discipline (minimum).
• Experience: 5+ years minimum in sales, business development, or international BPO voice process.
• Computer Skills: Basic proficiency (MS Office, email handling, CRM familiarity).
• Communication: Excellent spoken English; neutral or British English accent preferred.
• Strong convincing skills with a quick learning ability and strong problem-solving mindset.
• Resourceful, confident, and target-oriented with the ability to think on their feet.
• Comfortable with UK shift timings.

What We Offer

• Competitive salary with attractive performance-based incentives.
• International client exposure.
• Professional training and growth opportunities.
• Dynamic, collaborative work environment.