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3.0 - 8.0 years

9 - 16 Lacs

Chennai

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Greeting from YES BANK!! Please find below the JD for the Relationship Manager role: We are looking for a dynamic and result-oriented Relationship Manager (RM) to join our Medium Enterprises (ME) team. The ideal candidate will be responsible for sourcing and managing a portfolio of clients with turnover ranging from 100 Cr to 500 Cr, maintaining portfolio hygiene, and actively engaging in cross-selling financial products. Key Responsibilities: 1. Client Acquisition (NTB): Source new-to-bank (NTB) clients in the medium enterprise segment with turnover between 100 Cr to 500 Cr. Identify opportunities through market intelligence, references, and industry networking. 2. Portfolio Management: Manage and deepen relationships with the existing client portfolio. Regular engagement with clients to ensure satisfaction and retention. 3. Credit Note Preparation: Conduct financial analysis and prepare detailed credit notes for new and existing clients. Evaluate risk and structure proposals in line with banks credit policies. 4. Sanction Process & Stakeholder Coordination: Liaise with internal credit teams for proposal discussions and approvals. Effectively communicate with clients to understand their financial needs and ensure alignment with product offerings. 5. Portfolio Hygiene: Ensure timely renewals, limit compliance, documentation, and monitoring of early warning signals. Maintain high asset quality and minimize delinquencies. 6. Cross-Selling: Identify and capitalize on cross-sell opportunities across products like trade finance, treasury, cash management, insurance, and working capital solutions.

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2.0 - 6.0 years

5 - 9 Lacs

Mumbai

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Job Description: Job Title: Client Service Analyst Location: Mumbai, India Role Description Currently PBC Liability Operations Team is into account opening, account closure, account maintenance for the Personal, Private and Business Banking clients of PBC and AWM clients. They also manage centralized activities like the Forex Desk, FEMA Desk, Remittances and Clearing activities for the PBC franchise. The position is for a FEMA Desk Operations Manager based out of Mumbai and reporting to the Head, PBC Liability Operations. JOB ROLE: The role would be of ensuring adherence of DB Service Standards w.r.t. to Processes, Customer Service, Internal / External Compliance Standards, Internal / External Audit and Corporate Security. Primary responsibility would be to manage FEMA Desk Operations and to maintain and publish various reports as would be required. What we ll offer you As part of our flexible scheme, here are just some of the benefits that you ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Ensuring error free and timely reverts to branches w.r.t. FEMA related queries Ensuring error free processing of documents basis which FEMA related transactions are completed Ensuring timely follow up is done with customers and branches for timely submission of various reports as required by the regulators Design & Publication of trackers on TAT & Quality parameters Preparation and publication of Regulatory Reports as per schedule Preparation and dispatch of various Client communications Handling of Foreign Exchange transaction booking of Rates for all Inward and Outward Trade and Non-Trade transactions for PB customers within market hours. Ensuring accurate booking of rates for forex transactions. Responsible for covering FCY currency position for PB and ensure it is Nil outstanding end of the day. Calculating and reporting of Income generated from Forex transactions for PB. Your skills and experience Ideal candidate should have experience in the Banking Industry and should have displayed team handling skills in the Retail Business Banking arena. The ideal candidate should possess the following skills: Basics knowledge of FEMA related guidelines Should be aware of responsibilities of an Authorized Dealer Should have excellent working knowledge of Excel Good communication & leadership skills How we ll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs

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2.0 - 6.0 years

7 - 11 Lacs

Mumbai

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Job Description: Job Title: Business Clients Area Advisor, AS Location: Mumbai, India Role Description Branch Banking is the liability business for Deutsche Bank present in 17 locations across India . This carters to a wide variety of population through its distinct channels like Personal banking, Private Banking and Business Banking. What we ll offer you As part of our flexible scheme, here are just some of the benefits that you ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under child care assistance benefit (gender neutral) Flexible working arrangements Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities This is an individual contributor role This role is a merged role, including assets & trade forex products and continually grow client base by continuous acquisition Ticket size: Assets 1Cr to 50Cr / Trade Forex - clients with annual turnover of 500 Cr Acquisition: Assist Head Relationship Manager in executing successful micro-events for acquisition of new clients. Acquire new accounts from group companies / family of existing customers. Acquire new accounts from referrals from existing customers. Focus on acquiring Trade Accounts, increase trade volumes and generate forex revenue Relationship Building / Deepening / Cross Sell: Primarily responsible in building and deepening mapped business banking portfolio. Ensure consistent growth of the Business Banking portfolio. Synergize for maximum penetration of business banking products, trade, forex, and Insurance & Investment sales to new / existing customers Risk Management & Governance: Ensure awareness and adherence with the Know Your Customer policy, Anti Money. Laundering Policy, Mis-selling Policy, Information Protection Policy, Operational Risk, Code of Conduct and other laid down compliance norms of the bank as stipulated from time to time Provide regular feedback on the changing customer needs to the Product team and Service Quality team. Any suspicious transaction to be immediately reported to the Area Manager. Promotion of Alternate Channels and Doorstep Banking. Increase customer contact ability by capturing email address and mobile number. Your skills and experience 5 10 years of experience into Business Banking as an RM Candidate must be comfortable to source business through open market channels Candidate must be comfortable to source business through open market channels Candidate should have excellent communication in English and well groomed How we ll support you Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs.

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5.0 - 10.0 years

8 - 13 Lacs

New Delhi, Bengaluru

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Job Description: Job Title: Business Clients Area Advisor, AS Location: Bangalore, India Role Description Branch Banking is the liability business for Deutsche Bank present in 17 locations across India . This carters to a wide variety of population through its distinct channels like Personal banking, Private Banking and Business Banking. What we ll offer you As part of our flexible scheme, here are just some of the benefits that you ll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Helth screening for 35 yrs. and above Your key responsibilities This is an individual contributor role This role is a merged role, including assets trade forex products and continually grow client base by continuous acquisition Ticket size: Assets - 1Cr to 50Cr / Trade Forex - clients with annual turnover of 500 Cr Acquisition: Assist Head Relationship Manager in executing successful micro-events for acquisition of new clients. Acquire new accounts from group companies / family of existing customers. Acquire new accounts from referrals from existing customers. Focus on acquiring Trade Accounts, increase trade volumes and generate forex revenue Relationship Building / Deepening / Cross Sell: Primarily responsible in building and deepening mapped business banking portfolio. Ensure consistent growth of the Business Banking portfolio. Synergize for maximum penetration of business banking products, trade, forex, and Insurance Investment sales to new / existing customers Risk Management Governance: Ensure awareness and adherence with the Know Your Customer policy, Anti Money. Laundering Policy, Mis-selling Policy, Information Protection Policy, Operational Risk, Code of Conduct and other laid down compliance norms of the bank as stipulated from time to time Provide regular feedback on the changing customer needs to the Product team and Service Quality team. Any suspicious transaction to be immediately reported to the Area Manager. Promotion of Alternate Channels and Doorstep Banking. Increase customer contact ability by capturing email address and mobile number. Your skills and experience 5 - 10 years of experience into Business Banking as an RM Candidate must be comfortable to source business through open market channels Candidate must be comfortable to source business through open market channels Candidate should have excellent communication in English and well groomed How we ll support you Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs.

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5.0 - 10.0 years

7 - 8 Lacs

Mumbai

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Job Description: Job Title: Business Banking Manager, Associate Location: Mumbai, India Role Description Branch Banking is the liability business for Deutsche Bank present in 17 locations across India. This carters to a wide variety of population through its distinct channels like Personal banking, Private Banking and Business Banking. The primary objective is to enhance the value of the existing trade account portfolio. What we ll offer you As part of our flexible scheme, here are just some of the benefits that you ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under child care assistance benefit (gender neutral) Flexible working arrangements Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Business Clients Credit is responsible for advising/supporting business clients with complex credit financing needs, in line with all applicable regulatory requirements. Work includes: Advising on credit-related client solutions and assessing loans from an income and risk perspective, within the existing credit processes Be responsible for preparing credit submissions for approval, and the independent application for credit authority or approvals, whilst also monitoring credit exposures and/or any credit material deterioration over the life cycle of the client relationship Identifying business clients credit needs and proposing suitable products, services and/or solutions Supporting efforts to gain new business and grow earnings potential from existing clients, e.g. at client conferences Advising and guiding teams in the development of bespoke products/solutions/platforms Working with functional and cross-functional colleagues to ensure that products/solutions/platforms meet the needs of the bank/clients. May also participate in the negotiation and execution of mandated transactions with clients Optimal utilisation of resources, and compliance with defined performance targets keeping in line with relevant internal guidelines/controls and regulatory requirements Maintaining and growing business contacts and leads in the lending business Compliance with internal and credit-related regulations, e.g., QS audit results, KWG 18 etc. Implementing regulatory KYC requirements, and maintaining compliance with other applicable regulatory requirements and guidelines Your skills and experience The candidate should have experience in servicing or sourcing clients The candidate should have liabilities experience for sourcing Capital accounts (FDI / ODI / ECB) Applicants are preferred from Banking / Premium club membership / (Paid) High End Credit card sales background. Candidate should have excellent communication in English and well groomed. Minimum qualification required is Graduation. Minimum Exp should be 5 - 10 Years in relevant field. How we ll support you Training and development to help you excel in your career Flexible working to assist you balance your personal priorities Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams https: / / www.db.com / company / company.htm

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6.0 - 12.0 years

8 - 13 Lacs

Noida

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Job Description: Job Title: Business Banking Advisor - Branch Banking Location: Noida, India Role Description Branch Banking is the liability business for Deutsche Bank present in 17 locations across India. This carters to a wide variety of population through its distinct channels like Personal banking, Private Banking and Business Banking. The primary objective is to enhance the value of the existing trade account portfolio. What we ll offer you As part of our flexible scheme, here are just some of the benefits that you ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under child care assistance benefit (gender neutral) Flexible working arrangements Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities The lending business should be in the form of Trade and Working Capital with the products such as Cash Credit (CC), Overdraft (OD), Letter of Credit (LC), Bank Guarantee (BG), PCFC, Post Shipment etc. Acquisition: Assist Head Relationship Manager in executing successful micro-events for acquisition of new clients. Acquire new accounts from group companies / family of existing customers. Acquire new accounts from referrals from existing customers. Focus on acquiring Trade Accounts, increase trade volumes and generate forex revenue Relationship Building / Deepening / Cross Sell : Primarily responsible in building and deepening mapped business banking portfolio. Ensure consistent growth of the Business Banking portfolio. Synergize for maximum penetration of business banking products, trade, forex and Insurance & Investment sales to new / existing customers. Build a robust momentum in regards to the third party distribution (insurance, auto loans, and mortgages) and fee income to scale up the client portfolio growth, in line with the set targets. Implement customer contact programs to ensure his share of wallet with the bank increases Retention: Ensure top class service delivery to clients to be in line with the best in the industry. Monitor high net worth accounts closely to ensure that customers continue regular use the account and grow balances. Work towards reactivating accounts which have stopped transacting or depleted in balances. Assist in resolving service hurdles to create a delight situation for customers Risk Management & Governance: Ensure awareness and adherence with the Know Your Customer policy, Anti Money. Laundering Policy, Mis-selling Policy, Information Protection Policy, Operational Risk, Code of Conduct and other laid down compliance norms of the bank as stipulated from time to time Provide regular feedback on the changing customer needs to the Product team and Service Quality team. Any suspicious transaction to be immediately reported to the Area Manager. Promotion of Alternate Channels and Doorstep Banking. Increase customer contactability by capturing email address and mobile number. Your skills and experience The candidate should have experience in servicing or sourcing clients of 20 lacs+ relationship. Applicants are preferred from Banking / Premium club membership / (Paid) High End Credit card sales background. Candidate should have excellent communication in English and well groomed. Minimum qualification required is Graduation. Minimum Exp should be 6 - 12 Years in relevant field. How we ll support you Training and development to help you excel in your career Flexible working to assist you balance your personal priorities Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs

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5.0 - 10.0 years

7 - 8 Lacs

Surat

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Job Description: Job Title: Business Banking Manager, AS Location: Surat, India Role Description Branch Banking is the liability business for Deutsche Bank present in 17 locations across India. This carters to a wide variety of population through its distinct channels like Personal banking, Private Banking and Business Banking. The primary objective is to enhance the value of the existing lending portfolio and generate new liability business including CASA, deposits, AUM (Mutual fund/PMS) Insurance for the Branch What we ll offer you As part of our flexible scheme, here are just some of the benefits that you ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under child care assistance benefit (gender neutral) Flexible working arrangements Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Business Clients Credit is responsible for advising/supporting business clients with complex credit financing needs, in line with all applicable regulatory requirements. To generate liability business like Saving accounts, Current Accounts, FD, AUM (MF PMS), Insurance Work includes: Advising on credit-related client solutions and assessing loans from an income and risk perspective, within the existing credit processes Be responsible for preparing credit submissions for approval, and the independent application for credit authority or approvals, whilst also monitoring credit exposures and/or any credit material deterioration over the life cycle of the client relationship Identifying business clients credit needs and proposing suitable products, services and/or solutions Supporting efforts to gain new business and grow earnings potential from existing clients, e.g. at client conferences Advising and guiding teams in the development of bespoke products/solutions/platforms Working with functional and cross-functional colleagues to ensure that products/solutions/platforms meet the needs of the bank/clients. May also participate in the negotiation and execution of mandated transactions with clients Optimal utilisation of resources, and compliance with defined performance targets keeping in line with relevant internal guidelines/controls and regulatory requirements Maintaining and growing business contacts and leads in the lending business Compliance with internal and credit-related regulations, e.g., QS audit results, KWG 18 etc. Implementing regulatory KYC requirements, and maintaining compliance with other applicable regulatory requirements and guidelines Deepening of existing mapped CASA and Investment AUM. Incremental CASA AUM need to build. Your skills and experience The candidate should have experience in servicing and sourcing clients Applicants are preferred from Banking / Premium club membership / (Paid) High End Credit card sales background. Candidate should have excellent communication in English and well groomed. Minimum qualification required is Graduation. Minimum Exp should be 5 - 10 Years in relevant field. How we ll support you Training and development to help you excel in your career Flexible working to assist you balance your personal priorities Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams https: / / www.db.com / company / company.htm

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4.0 - 9.0 years

11 - 16 Lacs

Gurugram

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Job Description: Job Title: Business Banking Manager, AS Location: Gurgaon, India Role Description Branch Banking is the liability business for Deutsche Bank present in 17 locations across India. This carters to a wide variety of population through its distinct channels like Personal banking, Private Banking and Business Banking. The primary objective is to enhance the value of the existing trade account portfolio. What we ll offer you As part of our flexible scheme, here are just some of the benefits that you ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Business Clients Credit is responsible for advising/supporting business clients with complex credit financing needs, in line with all applicable regulatory requirements. Work includes: Advising on credit-related client solutions and assessing loans from an income and risk perspective, within the existing credit processes Be responsible for preparing credit submissions for approval, and the independent application for credit authority or approvals, whilst also monitoring credit exposures and/or any credit material deterioration over the life cycle of the client relationship Identifying business clients credit needs and proposing suitable products, services and/or solutions Supporting efforts to gain new business and grow earnings potential from existing clients, e.g. at client conferences Advising and guiding teams in the development of bespoke products/solutions/platforms Working with functional and cross-functional colleagues to ensure that products/solutions/platforms meet the needs of the bank/clients. May also participate in the negotiation and execution of mandated transactions with clients Optimal utilisation of resources, and compliance with defined performance targets keeping in line with relevant internal guidelines/controls and regulatory requirements Maintaining and growing business contacts and leads in the lending business Compliance with internal and credit-related regulations, e.g., QS audit results, KWG 18 etc. Implementing regulatory KYC requirements, and maintaining compliance with other applicable regulatory requirements and guidelines Your skills and experience The candidate should have experience in servicing or sourcing clients The candidate should have liabilities experience for sourcing Capital accounts (FDI / ODI / ECB) Applicants are preferred from Banking / Premium club membership / (Paid) High End Credit card sales background. Candidate should have excellent communication in English and well groomed. Minimum qualification required is Graduation. Minimum Exp should be 5 10 Years in relevant field. How we ll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs

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5.0 - 10.0 years

10 - 15 Lacs

Mumbai

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Job Description: Job Title: Business Banking Manager, Associate Location: Mumbai, India Role Description Branch Banking is the liability business for Deutsche Bank present in 17 locations across India. This carters to a wide variety of population through its distinct channels like Personal banking, Private Banking and Business Banking. The primary objective is to enhance the value of the existing trade account portfolio. What we ll offer you As part of our flexible scheme, here are just some of the benefits that you ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under child care assistance benefit (gender neutral) Flexible working arrangements Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Business Clients Credit is responsible for advising/supporting business clients with complex credit financing needs, in line with all applicable regulatory requirements. Work includes: Advising on credit-related client solutions and assessing loans from an income and risk perspective, within the existing credit processes Be responsible for preparing credit submissions for approval, and the independent application for credit authority or approvals, whilst also monitoring credit exposures and/or any credit material deterioration over the life cycle of the client relationship Identifying business clients credit needs and proposing suitable products, services and/or solutions Supporting efforts to gain new business and grow earnings potential from existing clients, e.g. at client conferences Advising and guiding teams in the development of bespoke products/solutions/platforms Working with functional and cross-functional colleagues to ensure that products/solutions/platforms meet the needs of the bank/clients. May also participate in the negotiation and execution of mandated transactions with clients Optimal utilisation of resources, and compliance with defined performance targets keeping in line with relevant internal guidelines/controls and regulatory requirements Maintaining and growing business contacts and leads in the lending business Compliance with internal and credit-related regulations, e.g., QS audit results, KWG 18 etc. Implementing regulatory KYC requirements, and maintaining compliance with other applicable regulatory requirements and guidelines Your skills and experience The candidate should have experience in servicing or sourcing clients The candidate should have liabilities experience for sourcing Capital accounts (FDI / ODI / ECB) Applicants are preferred from Banking / Premium club membership / (Paid) High End Credit card sales background. Candidate should have excellent communication in English and well groomed. Minimum qualification required is Graduation. Minimum Exp should be 5 - 10 Years in relevant field. How we ll support you Training and development to help you excel in your career Flexible working to assist you balance your personal priorities Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs

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3.0 - 8.0 years

7 - 13 Lacs

Pune

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We are looking for collection managers to handle our Retail and BB portfolio in Pune and Nashik region. The role holder is responsible for meeting the target assigned for the portfolio and vendor managed. Key responsibilities include achievement of set targets along with 100% process adherence. Collection Manager/ Agency Manager to ensure that the vendor adheres to the regulatory norms & process requirements which have been communicated as a part of COC/ agreement during empanelment. Ensure 100% allocation of the portfolio allocated for field coverage & payment follow up Ensure adequate workforce is deployed by the vendor for field coverage of accounts allocated across pin codes/ geographies Field workforce has to be DRA Certified as per regulatory norms All resources managing YBL portfolio have to have valid YBL ID cards & receipt books issued All payments collected on field to be deposited/ applied within the TAT Timely communication on targets across portfolio parameters of resolution, rollback & normalization to Agency proprietor & agency manager Ensure achievement of Resolution, Rollback/ Normalization targets assigned on the portfolio allocated are achieved Timely submission of used receipts & ensuring payment application within the approved TAT. Receipt reconciliation to be done within the approved cut off date Start of month audits to be conducted to ensure 100% process adherence. Any abbreviations to be reported to location head/ RCM as appropriate Field follow up to be updated in DCR & trails to be sent to Central Team for updation in V+ for all cases referred/ allocated Communication on pickups for accounts where pickups have been generated Ensure vendor payouts are timely raised & commission is subsequently paid to vendors Agency to operate within the regulatory framework with 100% compliance of regulatory norms Direct field follow up on difficult cases by Agency Manager along with agency proprietor/ agency supervisor for personal traction of high risk accounts. Ensure necessary investigation of complaints received across channels are shared post necessary review to prevent any reputational/ financial loss for the Bank. Identify & recommend cases where Legal recourses need to be sought & ensure legal coverage of all accounts allocated as appropriate Ensure regular exchange with agency proprietor on key deliverables & process norms on any variance/ process gap Ensure quality resources are hired & deployed by agency proprietor on YBL portfolio Ensure regular agency visits & review with field team Ensure there is no financial/ non-financial exchange with any third party (customer/ agency resources etc) All communication to the agencies to be sent only on registered email id Ensure all customer interactions are updated in DCR for future reference Ensure all customer issues involving judicial bodies are highlighted to all internal stake holders (Legal/ Compliance) Ensure rightful representation of the Bank in any customer/ third party interaction Timely closure of receipt reconciliation & providing confirmation on data destruction

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4.0 - 8.0 years

5 - 15 Lacs

Mumbai, Mumbai Suburban, Mumbai (All Areas)

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Great Opportunity for Working Capital Professional..! Designation: Relationship Manager - SMART Experience : 4+ years of experience in Working Capital, Business banking. Roles & Responsibilities On-board and Maintain strong relationship with Open Market/ DSA/channel Partner to meet the monthly Target. Addition of New To Bank customers to the portfolio. Portfolio Management with profitable Income. Target income Generation in the form of Fee and Interest Income. Cross sell and up sell various products like Loan Cover Insurance and General insurance. Coordination with various internal stakeholders like Credit ,operations and channel partners to align with TAT. Proactive Monitoring & deepening Relationship with NTB & ETB client. Should be Self Learning , collaborative and result oriented. Should have experience in handling secured loans, Business Banking, working capital. CTC : Best in industry. *Location* Andheri West, Mumbai Thanks & Regards, Human resource department KVB

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1.0 - 6.0 years

3 - 6 Lacs

Bengaluru

Work from Office

We are seeking a dynamic and experienced Customer Service Analyst to join our team. This role requires strong communication skills and attention to detail, analytical skills, and a good understanding of processes and policies. Roles and Responsibilities: - Adhere to company standards for call / transaction handling, including call time, first-call resolution rates, and merchant satisfaction metrics. - Quick turnaround time to answer Merchant queries and maintain the right categorisation of tickets - Keen attention to detail to execute transactions and proactive thinking. - Attention to detail and ability to analyze information accurately. - Strong problem-solving and decision-making skills. - Strong proficiency/ experience in handling merchants complaints and transaction requests through voice and email response processes. - Accurately document interactions in the CRM system. - Handle complaints and escalations professionally and effectively. - Adhere to all company policies, procedures, and regulatory requirements. - Identify and assess Merchant needs to achieve merchant satisfaction and deliver quality responses. Follow communication procedures and process guidelines. - Go the extra mile to engage with Merchants and aim at Merchant Delight Minimum qualification - - Bachelors Degree - Minimum of 6 months to 1 years of experience, preferably in the fintech or banking domain. - Experience in monitoring transactions and ensuring compliance with relevant regulations. - Excellent communication skills, both written and verbal. - Ability to multitask and manage time effectively. - Ability to work collaboratively in a team environment. - Knowledge of industry trends and best practices in fintech or banking preferable

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1.0 - 6.0 years

2 - 7 Lacs

Lucknow, Jaipur, Raipur

Work from Office

Role & responsibilities To source new working capital business from assigned geography. •Managing existing portfolio of working capital. •Achieving desired profitability from allotted portfolio. •Referral generation from existing portfolio. Monitoring portfolio performance. Deeping of existing relationship. PDD Management & Cross Cell. Collaborate with trade finance, CMS, Operations, Treasury, Legal & Branch Banking team for seamless customer service. Experience of Working capital/CC/OD/BG/LAP/Infrastructure funding is required. •Sound knowledge & understanding of Financials and Balance sheet. Ticket size Rs 5 to 50 cr. Experience of Infrastructure Industry would be added an advantage. Preferred candidate profile CA/ PG Diploma/ PG in Banking & Finance/ Commerce etc. •Strong oral & written communication. •Relationship management skill Local market knowledge will be added an advantage.

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3.0 - 8.0 years

5 - 10 Lacs

Amravati

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The Relationship Manager will be responsible for managing and developing relationships with clients to enhance customer satisfaction and retention. This role entails understanding clients' financial needs, providing tailored banking solutions, and ensuring timely service delivery. The successful candidate will work closely with various teams to promote services and products, manage client portfolios, and achieve sales targets. Key responsibilities include conducting regular client meetings, identifying new business opportunities, and addressing customer inquiries and issues promptly. Roles and Responsibilities Acquisition of New Customers. Generating leads and meeting potential clients and conversion into business Compliance to the KYC / Customer validation / Due Diligence / Market enquiry and collect information / data Submit the credit proposals through Loan Operating System (LOS) of the Bank. Follow up for sanction with regular interaction with other stakeholders of the Bank. Shall arrange to execute the documents, MOD, ROC filing, CERSAI and compliance of all post sanction activities on an on-going basis for the accounts brought in. Attend to Inspection and Audit Remarks / Stock Audit / Inspection and other Audits and its compliance thereof and Statutory Requirements. Monitor and verify the day to day requirements of clients and ensure healthy portfolio. Identifying Early Warning Signals in the account and initiate suitable steps including escalation and timely measures. Ensure overall achievement of individual targets and business targets. Shall exhibit good contacts with Business team, compliance, Legal and audit team in order to have wholesome analysis of the proposal. Shall have the ability to articulate his own point of view of the proposal in line with policies and extant guidelines.

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6.0 - 11.0 years

6 - 11 Lacs

Mumbai, Maharashtra, India

On-site

Sourcing & managing relationship of high value ticket group, for Trade and Working Capital requirements. Sourcing channels : Sourced primarily through Deutsche Bank Branches, In-house Sales team, DB's Cross sell unit targeted at existing DB customer's. Target segment : The PCB business in India started in 2005 and has been focusing primarily on the MSME segment and caters to clients providing lending solutions to the entire mid-corporate segment. Bank for Entrepreneur :From an IPB standpoint, targeting this segment is also important from a Bank for Entrepreneurs perspective, because this is where the majority of our Wealth clients would fit in, and where we would need to be present in, to cater to their Lending and Business Banking requirements. Therefore, specifically for WM clients, we would consider exceeding the Sales turnover threshold defined in the previous paragraph, on a case-specific basis.Work closely with Private Wealth Teams to provide Business Banking Solutions to the Entrepreneurs who are banking with DB in personal capacity.Thus enhancing the wallet share of DB. What we'll offer you As part of our flexible scheme, here are just some of the benefits that you'll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Acquire new to bank Trade & Forex clients.Acquire new business lending clients. Ensure healthy growth of Working Capital Book, CA floats and Trade & FX revenues. Maximise client relationship by way of upsell and cross sell of various banking products such as Investments, Insurance, etc. Ensure growth of revenues as per bank policy with focus on reduced risks. Have robust Relationship management model.Focus on managing the client relationships and ensuring healthy revenue growth.Ensure the regulatory and compliance asks are fulfilled.Monitor the client business and performance for early warning signs if any.Work closely with PWM and CIB teams to generate leads and ensure we stand out as Bank for the Enterpreneur.We not only look at company relationships but also individual relationships for High Networth Clients. The job requires monitoring the hygiene factors such as Stock Statements, Site Visit reports, Churning in accounts, Renewals, Early Warning Signals etc in order for the portfolio to perform well Co-ordinate with the Trade Product team, Local Travel Desk, GTB Trade Operations team, Remittance Department and Trade Operations team to ensure client requests are taken care of on priority. Co-ordinate with Loan operations team for processes to be followed for funded facilities . Liasoning with all operations team for documentations related to trade & lending transactions . Ensure top class service delivery to clients to be in line with the best in the industry Be in constant touch with HNI clientele and address their trade requirements Disseminating research views and market information. Your skills and experience At least 6 or 11+ years of work experience in Emerging Enterprises and Business clients. The resource should have experience in Trade, Working Capital, Cash Management, Bill discounting etc.to support new transactions. This role also needs the person to be well conversant with Trade and Trade Guidelines (UCP/FEMA) in order to be able to support the client transactions. The candidate must possess exceptional communication and interpersonal skills. The candidate must at least be a Post Graduate The candidate should possess the skill sets to handle customer queries and keep up to customer commitments and should have a fair knowledge on Banking processes pertaining to day to day operations and rules. Effective monitoring of the portfolio is also important from regulatory point of view as per RBI guidelines. Understanding of markets, economy, businesses. Understanding financial statements and balance sheets. How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs Role: Retail Banking Sales Industry Type: Investment Banking / Venture Capital / Private Equity Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Retail & B2C Sales Education UG: Any Graduate

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2.0 - 5.0 years

2 - 5 Lacs

Giridih, Jharkhand, India

On-site

JobPurpose Acquisition, enhancement and retention of customers by providing best possible services and being the dedicated point of contact for customers of Agri sector. JobResponsibilities(JR):6-8AreasActionable(4-6) Sourcing and Business Generation Business scoping of geographical market for farming and rural community. Sourcing proposals from individual farmers Co-operative societies Rural Mandis & MarketsKissan Clubs Farmer Producer Organizations etc. Conducting marketing activities for generating new business. Work on productivity benchmarks. Market Update and Change in Product To keep an update with respect to market/ Processes requirement, competition and customer banking behavior. To understand the changing dynamics in the market and propose amendments in various product offerings. To keep abreast of changes in State Government laws and policies. Relationship Building and Maintenance To liaison with new and existing customers for relationships. To be in touch with agro centersrural mandis Rural markets Kisan clubs for maintaining and deepening existing relationships. Addressing complaints received from customers within stipulated TAT. Delinquency Rotation & RecoveryHousekeeping To work towards minimal delinquency in portfolio. Follow-up with customers for recovery. To monitor rotation of accounts To avoid dropping of limit in customers account, ensure submission of documents like LAD, CAM, etc. To support legal and remedial team for legal actions. To work towards keeping Housekeeping parameters under control. Farmer Education and Capacity To conduct village level farmer meetings andBuilding educate farmers on various products offered by bank To make farmers aware of various aspects of banking and keep them informed about tools and technology for improving farm production. To educate farmers about debt waivers, crop insurance & government subsidies. Increased penetration and cross sell Cross sell of other assets and liability products Promotion of digital platforms like NetBanking,Mobile Banking, PayZapp, Insta Alert, Smart Buy,Chillr, etc. Training and Development of SO/HBL To utilize the sales resources (HBL/SO) for optimalsales support. To groom supporting staff and enhancing their skills by imparting regular trainings for better customer relationship dealing. To monitor performance and counseling them for delivery Relationship with Retail Branches and Liaise with Credit to ensure timely decisioning ofOther Stake holders proposals & closure of Housekeeping items. To coordinate with Remedial team for NPA cases and work towards recovery of the same To coordinate with the local Operations team for disbursement. Liaise with RBB team for activation of branches for KGC business & for providing best services to customers To liaise with Business Correspondents (BCs) for nnew & existing customer relationships Others Any other task assigned by seniors from time to time.

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3.0 - 8.0 years

3 - 8 Lacs

Rewari, Haryana, India

On-site

Role Type: Individual Contributor Travel Required: Extensive (commute to source service his portfolio) candidate should be comfortable in assigned location for work. Note-: Only local candidates preferred Job Purpose Acquisition, enhancement and retention of customers by providing best possible services and being the dedicated point of contact for customers of Agri sector. Job Responsibilities(JR) : 6 8 Areas Actionable (4-6) Sourcing and Business Generation Business scoping of geographical market for farming and rural community Sourcing proposals from individual farmers Co-operative societies Rural Mandis & Markets Kissan Clubs Farmer Producer Organizations etc. Conducting marketing activities for generating new business Work on productivity benchmarks Market Update and Change in Product Processes To keep an update with respect to market requirement, competition and customer banking behavior. To understand the changing dynamics in the market and propose amendments in various product offerings. To keep abreast of changes in State Government laws and policies. Relationship Building and Maintenance To liaison with new and existing customers for relationships. To be in touch with agro centersrural mandis Rural markets Kisan clubs for maintaining and deepening existing relationships. Addressing complaints received from customers within stipulated TAT. Delinquency Rotation & Recovery Housekeeping To work towards minimal delinquency in portfolio. Follow-up with customers for recovery. To monitor rotation of accounts To avoid dropping of limit in customers account, ensure submission of documents like LAD, CAM, etc. To support legal and remedial team for legal actions To work towards keeping Housekeeping parameters under control. Farmer Education and Capacity Building To conduct village level farmer meetings and educate farmers on various products offered by bank To make farmers aware of various aspects of banking and keep them informed about tools and technology for improving farm production. To educate farmers about debt waivers, crop insurance & government subsidies. Increased penetration and cross sell Cross sell of other assets and liability products Promotion of digital platforms like NetBanking, Mobile Banking, PayZapp, Insta Alert, Smart Buy, Chillr, etc. Training and Development of SO/HBL To utilize the sales resources (HBL/SO) for optimal sales support. To groom supporting staff and enhancing their skills by imparting regular trainings for better customer relationship dealing. To monitor performance and counseling them for delivery Relationship with Retail Branches and Other Stake holders Liaise with Credit to ensure timely decisioning of proposals & closure of Housekeeping items. To coordinate with Remedial team for NPA cases and work towards recovery of the same To coordinate with the local Operations team for disbursement Liaise with RBB team for activation of branches for KGC business & for providing best services to customers To liaise with Business Correspondents (BCs) for new & existing customer relationships Others Any other task assigned by seniors from time to time. Educational QualificationsKey Skills Sales and Influencing Skills Banking Product & Process Knowledge Planning and Organizing Skills Communication Knowledge of Competition & Current trends in financial Industry . Experience Required Minimum experience of 1-3 years in a similar role or Sales experience in Seed companies, Fertilizer companies, Agri Product companies, Banks, etc. Preferred from Banking Financial Services. Major Stakeholders (intra team and cross functional stakeholders, who would need to be interacted with for discharging duties) Customers Credit Branch Banking Operations Farmers Agro Centres/ Rural mandis Rural Markets Kisan Clubs Business Correspondent Senior Leaders from Product/Sales Audit HR

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3.0 - 8.0 years

3 - 8 Lacs

Delhi NCR, , India

On-site

Role Type: Individual Contributor Travel Required: Extensive (commute to source service his portfolio) candidate should be comfortable in assigned location for work. Note-: Only local candidates preferred Job Purpose Acquisition, enhancement and retention of customers by providing best possible services and being the dedicated point of contact for customers of Agri sector. Job Responsibilities(JR) : 6 8 Areas Actionable (4-6) Sourcing and Business Generation Business scoping of geographical market for farming and rural community Sourcing proposals from individual farmers Co-operative societies Rural Mandis & Markets Kissan Clubs Farmer Producer Organizations etc. Conducting marketing activities for generating new business Work on productivity benchmarks Market Update and Change in Product Processes To keep an update with respect to market requirement, competition and customer banking behavior. To understand the changing dynamics in the market and propose amendments in various product offerings. To keep abreast of changes in State Government laws and policies. Relationship Building and Maintenance To liaison with new and existing customers for relationships. To be in touch with agro centersrural mandis Rural markets Kisan clubs for maintaining and deepening existing relationships. Addressing complaints received from customers within stipulated TAT. Delinquency Rotation & Recovery Housekeeping To work towards minimal delinquency in portfolio. Follow-up with customers for recovery. To monitor rotation of accounts To avoid dropping of limit in customers account, ensure submission of documents like LAD, CAM, etc. To support legal and remedial team for legal actions To work towards keeping Housekeeping parameters under control. Farmer Education and Capacity Building To conduct village level farmer meetings and educate farmers on various products offered by bank To make farmers aware of various aspects of banking and keep them informed about tools and technology for improving farm production. To educate farmers about debt waivers, crop insurance & government subsidies. Increased penetration and cross sell Cross sell of other assets and liability products Promotion of digital platforms like NetBanking, Mobile Banking, PayZapp, Insta Alert, Smart Buy, Chillr, etc. Training and Development of SO/HBL To utilize the sales resources (HBL/SO) for optimal sales support. To groom supporting staff and enhancing their skills by imparting regular trainings for better customer relationship dealing. To monitor performance and counseling them for delivery Relationship with Retail Branches and Other Stake holders Liaise with Credit to ensure timely decisioning of proposals & closure of Housekeeping items. To coordinate with Remedial team for NPA cases and work towards recovery of the same To coordinate with the local Operations team for disbursement Liaise with RBB team for activation of branches for KGC business & for providing best services to customers To liaise with Business Correspondents (BCs) for new & existing customer relationships Others Any other task assigned by seniors from time to time. Educational QualificationsKey Skills Sales and Influencing Skills Banking Product & Process Knowledge Planning and Organizing Skills Communication Knowledge of Competition & Current trends in financial Industry . Experience Required Minimum experience of 1-3 years in a similar role or Sales experience in Seed companies, Fertilizer companies, Agri Product companies, Banks, etc. Preferred from Banking Financial Services. Major Stakeholders (intra team and cross functional stakeholders, who would need to be interacted with for discharging duties) Customers Credit Branch Banking Operations Farmers Agro Centres/ Rural mandis Rural Markets Kisan Clubs Business Correspondent Senior Leaders from Product/Sales Audit HR

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5.0 - 10.0 years

5 - 10 Lacs

Jalandhar, Punjab, India

On-site

Job Title : Relationship Manager Business Unit (PA) : Retail Agri Team : (Sub team in the PA) : Agri Sales Team Reports to (job) : Cluster Head Circle Head Location of role : Muktsar,Solan,Jalandhar Job Function: Sales Role Type: Individual Contributor Travel Required: Extensive (commute to source service his portfolio) candidate should be comfortable in travel for Work in assigned location. Note-: Only local candidates preferred. Job Purpose Acquisition, enhancement and retention of customers by providing best possible services and being the dedicated point of contact for customers of Agri sector. Job Responsibilities(JR) : Sourcing and Business Generation Business scoping of geographical market for farming and rural community Sourcing proposals from individual farmers Co-operative societies Rural Mandis & Markets Kissan Clubs Farmer Producer Organizations etc. Conducting marketing activities for generating new business Work on productivity benchmarks Market Update and Change in Product Processes To keep an update with respect to market requirement, competition and customer banking behavior. To understand the changing dynamics in the market and propose amendments in various product offerings. To keep abreast of changes in State Government laws and policies. Relationship Building and Maintenance To liaison with new and existing customers for relationships. To be in touch with agro centersrural mandis Rural markets Kisan clubs for maintaining and deepening existing relationships. Addressing complaints received from customers within stipulated TAT. Delinquency Rotation & Recovery Housekeeping To work towards minimal delinquency in portfolio. Follow-up with customers for recovery. To monitor rotation of accounts To avoid dropping of limit in customers account, ensure submission of documents like LAD, CAM, etc. To support legal and remedial team for legal actions To work towards keeping Housekeeping parameters under control. Farmer Education and Capacity Building To conduct village level farmer meetings and educate farmers on various products offered by bank To make farmers aware of various aspects of banking and keep them informed about tools and technology for improving farm production. To educate farmers about debt waivers, crop insurance & government subsidies. Increased penetration and cross sell Cross sell of other assets and liability products Promotion of digital platforms like NetBanking, Mobile Banking, PayZapp, Insta Alert, Smart Buy, Chillr, etc. Training and Development of SO/HBL To utilize the sales resources (HBL/SO) for optimal sales support. To groom supporting staff and enhancing their skills by imparting regular trainings for better customer relationship dealing. To monitor performance and counseling them for delivery Relationship with Retail Branches and Other Stake holders Liaise with Credit to ensure timely decisioning of proposals & closure of Housekeeping items. To coordinate with Remedial team for NPA cases and work towards recovery of the same To coordinate with the local Operations team for disbursement Liaise with RBB team for activation of branches for KGC business & for providing best services to customers To liaise with Business Correspondents (BCs) for new & existing customer relationships Others Any other task assigned by seniors from time to time. Educational QualificationsKey Skills Sales and Influencing Skills Banking Product & Process Knowledge Planning and Organizing Skills Communication Knowledge of Competition & Current trends in financial Industry . Experience Required Minimum experience of 1-3 years in a similar role or Sales experience in Seed companies, Fertilizer companies, Agri Product companies, Banks, etc. Preferred from Banking Financial Services. Major Stakeholders (intra team and cross functional stakeholders, who would need to be interacted with for discharging duties) Customers Credit Branch Banking Operations Farmers Agro Centres/ Rural mandis Rural Markets Kisan Clubs Business Correspondent Senior Leaders from Product/Sales Audit HR

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5.0 - 10.0 years

5 - 10 Lacs

Patiala, Punjab, India

On-site

Job Purpose Acquisition of new asset relationships through various channels and managing a portfolio of 30-40 BBG relationships depending on the geography covered and the branches mapped to the RM and maintain HNW relationship management of the BBG customers in order to provide quality service to the customers. Job Responsibilities(JR) : 6 8 Areas Actionable (4-6)Business Development To achieve overall business targets on volumes and profitability for BBG customers. To regularly interact with the branches for lead generation for BBG, updates on the leads in CRM, ensuring conversions and following complete lead conversion process. Market scoping and identifying the potential customers with wallet share for all BBG customers and product penetration and strategy for achievement under various initiatives jointly with branch banking team. RMs have to follow the laid down sales process which involves updation of the regular client calls for both existing and prospective clients. These calls should be done in a structured manner either individually or with support groups, branches or supervisors. These calls should be updated in the CRM systems for future guidance and monitoring of accounts and also to assign tasks & leads to other departments. Monthly review to be done with various product groups and supervisors who support the RMs portfolio (plan Vs achievement) and other cross function teams to ensure better product penetration. Improvement on yield for the Bank so that the Portfolio has a strong Return on capital at RM portfolio level. Documentation pre-disbursement (Doc collection, legal & TSR, Valuation etc.) and post disbursement sign off from customers, including deferral closure Ensuring cross selling of complete liabilities, corporate salary accounts, other asset products, TPP to the existing Relationships and its raised group accounts. Increasing the IPH and CTG to ensure revenue maximization. Customer relationship management Relationship building with both internal and external customer of the RM. Client satisfaction and taking care of all banking needs of the customer. Preparation of customer profiling sheet and identifying cross sell and revenue increasing opportunities CAM Preparation & query resolution Customer negotiation on rates and other issues relating to charges. Daily servicing of customer w.r.t. Cheque referrals, customer queries related to Banking, Issuance of Cheque books, managing cash deposition withdrawal issues, solvency certificates, trade & Fx transaction, etc. To make sure high level of client satisfaction. Coordinating with internal and external stakeholders Co-ordination with credit for CAM approval, deferral waiver extension & other customer requirements like Buyers credit, TODs Co-ordination with local Ops for disbursements, TOD limit setting, submission of Stock Statement. Coordinating with trade desk and customer for smooth LC/BG issuance, and for import export payment, BG invocation, LC payment E-Net, CMS and cross sell of other such products. Ensuring Compliance and Health check of portfolio Portfolio review and remedial management which includes managing exits, line reductions, recovery and restructuring of exposures. Management of stress and critical accounts. Also ensuring completion of Housekeeping pendencies including CAM renewals, deferral closure, Call memos, stock statements, insurance renewals, Plant visit, Site visit etc. Follow-up and regularization of TODs High value transaction reporting and tracking. Educational QualificationsKey Skills Post Graduate in Finance or Chartered Accountant Strong understanding of Financials and Balance sheets Strong Relationship Management skills Sales and Influencing Skills Strong Analytical ability Good Interpersonal and Negotiation skills Understanding of the Banking Industry Understanding of the SME sector Experience Required Minimum 2-3 years of experience in Working Capital Sales and Service portfolio in a Private Sector Bank Major Stakeholders (intra team and cross functional stakeholders, who would need to be interacted with for discharging duties) Customers Credit underwriting team Branch Banking Team Operations Treasury Salary Team Private Banking Group Legal & Audit Lawyers and Valuers BIU (Finance) Retail Assets (Auto Loan, Home Loan) Credit Cards, Digital teams for Payzapp, E-net, TON etc. Insurance , General and Life

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5.0 - 10.0 years

5 - 10 Lacs

Patiala, Punjab, India

On-site

Job Name : Relationship Manager Reports to (job) : Cluster Head Circle Head Location of role : North India Job Function : Sales Role Type: Individual Contributor Travel Required: Extensive (commute to source service his portfolio) Job Purpose Acquisition, enhancement and retention of customers by providing best possible services and being the dedicated point of contact for customers of Agri sector. Job Responsibilities (JR) : Sourcing and Business Generation Business scoping of geographical market for farming and rural community Sourcing proposals from individual farmers Co- operative societies Rural Mandis & Markets Kissan Clubs Farmer Producer Organizations etc. Conducting marketing activities for generating new business Work on productivity benchmarks Market Update and Change in Product Processes To keep an update with respect to market requirement, competition and customer banking behavior. To understand the changing dynamics in the market and propose amendments in various product offerings. To keep abreast of changes in State Government laws and policies. To liaison with new and existing customers for relationships. To be in touch with agro centersrural mandis Rural markets Kisan clubs for maintaining and deepening existing relationships. Relationship Building and Maintenance Addressing complaints received from customers within stipulated TAT. Delinquency Rotation & Recovery Housekeeping To work towards minimal delinquency in portfolio. Follow-up with customers for recovery. To monitor rotation of accounts To avoid dropping of limit in customers account, ensure submission of documents like LAD, CAM, etc. To support legal and remedial team for legal actions To work towards keeping Housekeeping parameters under control. To conduct village level farmer meetings and educate farmers on various products offered by bank Farmer Education and Capacity Building To make farmers aware of various aspects of banking and keep them informed about tools and technology for improving farm production. To educate farmers about debt waivers, crop insurance & government subsidies. Increased penetration and cross sell Training and Development of SO/HBL Cross sell of other assets and liability products Promotion of digital platforms like NetBanking, Mobile Banking, PayZapp, Insta Alert, Smart Buy, Chillr, etc. To utilize the sales resources (HBL/SO) for optimal sales support. To groom supporting staff and enhancing their skills by imparting regular trainings for better customer relationship dealing. To monitor performance and counseling them for delivery Relationship with Retail Branches and Other Stake holders Liaise with Credit to ensure timely decisioning of proposals & closure of Housekeeping items. To coordinate with Remedial team for NPA cases and work towards recovery of the same To coordinate with the local Operations team for disbursement Liaise with RBB team for activation of branches for KGC business & for providing best services to customers To liaise with Business Correspondents (BCs) for new & existing customer relationships Any other task assigned by seniors from time to time. Others Educational Qualifications Key Skills Sales and Influencing Skills Graduation (preferably Agri Business) Post-Graduation MBA (preferably Agri Business) Banking Product & Process Knowledge Planning and Organizing Skills Communication Knowledge of Competition & Current trends in financial Industry. Experience Required Minimum experience of 1-3 years in a similar role or Sales experience in Seed companies, Fertilizer companies, Agri Product companies, Banks, etc. Preferred from Banking Financial Services. Major Stakeholders (intra team and cross functional stakeholders, who would need to be interacted with for discharging duties) Customers Credit Branch Banking Operations Farmers Agro Centres/ Rural mandis Rural Markets Kisan Clubs Business Correspondent Senior Leaders from Product/Sales Audit HR

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3.0 - 8.0 years

3 - 8 Lacs

Azamgarh, Uttar Pradesh, India

On-site

JobPurpose Acquisition of new asset relationships through various channels and managing a portfolio of 30-40 BBG relationships depending on the geography covered and the branches mapped to the RM and maintain HNW relationship management of the BBG customers in order to provide quality service to the customers. JobResponsibilities(JR):68Actionable(4-6) Areas BusinessDevelopment 1. To achieve overall business targets on volumes and profitability for BBG customers. 2. To regularly interact with the branches for lead generation for BBG, updates on the leads in CRM, ensuring conversions and following complete lead conversion process. 3. Market scoping and identifying the potential customers with wallet share for all BBG customers and product penetration and strategy for achievement under various initiatives jointly with branch banking team. 4. RMs have to follow the laid down sales process which involves updation of the regular client calls for both existing and prospective clients. These calls should be done in a structured manner either individually or with support groups, branches or supervisors. 5. These calls should be updated in the CRM systems for future guidance and monitoring of accounts and also to assign tasks & leads to other departments. 6. Monthly review to be done with various product groups and supervisors who support the RMs portfolio (plan Vs achievement) and other cross function teams to ensure better product penetration. 7. Improvement on yield for the Bank so that the Portfolio has a strong Return on capital at RM portfolio level. 8. 9. Documentation pre-disbursement (Doc collection, legal & TSR, Valuation etc.) and post disbursement sign off from customers, including deferral closure 10. Ensuring cross selling of complete liabilities, corporate salary accounts, other asset products, TPP to the existing Relationships and its raised group accounts. 11. Increasing the IPH and CTG to ensure revenue maximization. Customerrelationship management 1. Relationship building with both internal and external customer of the RM. Client satisfaction and taking care of all banking needs of the customer. 2. Preparation of customer profiling sheet and identifying cross sell and revenue increasing opportunities 3. CAM Preparation & query resolutionClassification - Internal Classification - Internal 4. Customer negotiation on rates and other issues relating to charges. 5. Daily servicing of customer w.r.t. Cheque referrals, customer queries related to Banking, Issuance of Cheque books, managing cash deposition withdrawal issues, solvency certificates, trade & Fx transaction, etc. 6. To make sure high level of client satisfaction. 7. Coordinatingwithinternaland 1. Co-ordination with credit for CAM approval, deferral waiver externalstakeholders extension & other customer requirements like Buyers credit, TODs 2. Co-ordination with local Ops for disbursements, TOD limit setting, submission of Stock Statement. EnsuringComplianceand Healthcheckofportfolio 3. Coordinating with trade desk and customer for smooth LC/BG issuance, and for import export payment, BG invocation, LC payment 4. E-Net, CMS and cross sell of other such products. 1. Portfolio review and remedial management which includes managing exits, line reductions, recovery and restructuring of exposures. Management of stress and critical accounts. 2. Also ensuring completion of Housekeeping pendencies including CAM renewals, deferral closure, Call memos, stock statements, insurance renewals, Plant visit, Site visit etc. 3. Follow-up and regularization of TODs 4. High value transaction reporting and tracking. EducationalQualificationsKeySkills Post Graduate in Finance or Chartered Accountant Strong understanding of Financials and Balance sheets Strong Relationship Management skills Sales and Influencing Skills Strong Analytical ability Good Interpersonal and Negotiation skills Understanding of the Banking Industry Understanding of the SME sector MajorStakeholders (intra team and cross functional stakeholders, who would need to be interacted with for discharging duties) Customers Credit underwriting team Branch Banking Team Operations Treasury Salary Team Private Banking Group Legal & Audit

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4.0 - 9.0 years

3 - 10 Lacs

Gurgaon, Haryana, India

On-site

Role Type: Individual Contributor Travel Requirement: Yes Candidate must be comfortable with regular travel within the assigned location. Educational Qualifications: Any Graduate Preferred: B.Com, M.Com, MBA (Finance & Marketing) Experience Required: 13 years of relevant experience in: Working capital Term loans Client acquisition Business banking products Job Purpose: To drive initiatives aligned with the bank's key business objectives, ensuring superior customer engagement and business growth in the working capital and SME lending segment. Key Responsibility Areas & Actionables 1. Branch Management & Engagement Plan weekly branch visits and ensure structured coverage. Attend monthly morning meetings with each branch. Collaborate with RM/PB to scope and execute joint calls. Leverage branch and catchment area activities for lead generation. Drive RM/PB activation through planned branch activities. Monitor CRM for leads, follow-ups, and updates. Document branch interactions via Cogent/emails. Drive contests, recognition programs, and engagement to boost energy at branch level. 2. Lead Generation & Logins Target at least 2 client meetings/appointments per day. Communicate document requirements to customers in advance. Ensure follow-up for documents and arrange collection. Validate document completeness and analyze financials and bank statements. Conduct KYC verification. 3. Cross-Selling Act as a one-stop solution for Express OD clients. Cross-sell relevant financial products: Insurance, CASA, Credit Cards, and other asset products. Track and monitor lead conversions. 4. Loan Renewals Proactively manage non-auto renewals. Communicate with customers on required documentation. Follow up and ensure timely document collection and verification. Analyze customer financials and address any discrepancies. Recommend extensions for delayed but genuine cases. 5. Churn Management into WC Account Ensure post-disbursement churn is routed through HDFC Bank accounts. Manage OBA waiver justifications and inform customers regarding penalties or closures if needed. 6. Call Memos & Monitoring Monitor Express OD based on central triggers. Meet customers not contacted virtually, per the required frequency. 7. Delinquency Management Follow up rigorously based on case severity. Handle customer servicing via calls, emails, and personal visits. Coordinate joint visits with Credit Managers where necessary. 8. Complaint Handling Analyze and address customer complaints from CRM/MD/PNO/CRO sources. Liaise with internal teams and customers to resolve issues effectively. Key Skills & Competencies Strong interpersonal and coordination skills Ability to manage multiple activities across teams Comfortable working under pressure and tight deadlines Good understanding of financial products , working capital needs , and SME customer behavior Major Stakeholders Branch Banking Teams Operations Product Teams Credit Teams

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3.0 - 8.0 years

3 - 8 Lacs

Satara, Maharashtra, India

On-site

To run initiatives in line with key objectives of the Business in order to attain the banks objective of business leadership Key Responsibilities: Develop and execute business strategies to enhance profitability and efficiency within the SME sector. Manage and grow relationships with key SME clients, ensuring their financial needs are met and aligning bank services with their business goals. Lead EEG initiatives that contribute to market leadership and innovation in SME banking. Collaborate with cross-functional teams to develop customized financial solutions that address client-specific challenges. Monitor financial market trends to identify opportunities for new client engagement and services expansion. Ensure compliance with all regulatory requirements and internal policies. Analyze and report on business performance, providing actionable insights to senior management. Educational Qualifications/Key Skills: Educational Background C.A, MBA, Graduate Interpersonal Skills Coordination with multiple teams & multiple activities

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3.0 - 8.0 years

9 - 19 Lacs

Bhubaneswar, Hyderabad, Raipur

Work from Office

responsible for acquiring new business banking clients, managing their portfolios, and ensuring the growth Call / Whatsapp : +918297071110 / Prathyushan@livecjobs.com *JOBs IN: Vijayawada/Hyderabad/Chennai/Bengaluru/Odisha/Chattisgarh* Required Candidate profile Client Acquisition Relationship Mgmt Portfolio Cross-selling Sales Targets Managing the portfolio effectively & renewals, enhancement, retention,ensuring portfolio hygiene with minimal open deferral

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