Business Application Support Specialist

Role & responsibilities:

• Consult and support business stakeholders to develop and optimize service delivery and drive efficiency across the platform(s).
• Analyze existing features and designs for scalability and performance in order to design and recommend solutions to the business partners.

• Business Application Support:

1. Provide ongoing support, troubleshooting, and optimization for internal business applications.
2. Serve as a liaison between business users and IT to ensure application functionality meets operational needs.

• Power Platform Development:

1. Build and maintain workflows and applications using Microsoft PowerApps and Power Automate.
2. Collaborate with stakeholders to translate business requirements into low-code/no-code solutions.

• Data Visualization & Reporting:

1. Create interactive dashboards and reports using Power BI with integrations to various data sources (ERP, CRM, Excel, databases, etc.).
2. Ensure data accuracy, consistency, and usability across all reporting layers.

• System Integration:

1. Work with APIs, connectors, and middleware to integrate Power Platform tools with third-party business applications (Salesforce, Dynamics 365, SharePoint, etc.).
2. Automate data flow and synchronize key systems to support end-to-end business processes

• Ensure proper documentation and testing of all applications and system configurations.
• Attend regular vendor training and informational sessions to keep knowledge and experience current.
• Communicate complex ideas to technical and cross-functional colleagues.
• Other duties as assigned.

Preferred candidate profile

• Bachelors degree in computer science, Information Technology or a related discipline, or equivalent combination of working experience/education preferred.
• Minimum 10+ years of experience in supporting business applications and their interfaces preferred.
• Minimum 5+ years developing and supporting the SharePoint, Microsoft Power Platform (PowerApps, Power Automate, PowerBI), AI/ML solutions and other business applications preferred.
• Strong project management skills; results-focused with impactful execution and follow-through; highly detail-oriented.
• Team player and Collaborator that is adaptable to change and can handle multiple tasks simultaneously in a fast-growing company.
• Proven experience developing and supporting SharePoint team sites, Microsoft Power Platform (PowerApps, Power Automate, PowerBI, Power Pages) and Viva (Connections, Engage, etc.).
• Demonstrated experience creating and deploying GPT-based tools or similar AI/ML-powered solutions.
• Strong knowledge of APIs, integration tools, and cloud-based application ecosystems.
• Experience working Microsoft Office 365, including SharePoint, PowerBI, Teams, Planner, etc..
• Experience working with databases (e.g. MS SQL) is highly desirable with proven experience writing queries, reporting, etc..
• Experience working with various programming languages is desirable.

Click on the link below to apply

https://grnh.se/ekva25m07us