Business Analyst(BA)

Role Overview: DistrictD (Utopian Dreams Pvt. Ltd.) is a leading provider of technological solutions for financial institutions in India, specializing in Wealth Management, Asset Management, and Financial Research & Analytics. With a team of over 100 employees, DistrictD is dedicated to leveraging technology and data for investment decision-making, offering innovative solutions for Stock Research, Financial Analytics, Portfolio Analysis & Monitoring, and Automated Client Reporting & Engagement in the asset and wealth management sectors. Key Responsibilities: - Client Onboarding & Engagement - Act as the primary contact for clients post-sales for seamless onboarding onto our solutions. - Conduct platform walkthroughs, training sessions, and address client queries. - Collaborate with internal teams to address client-specific needs and ensure prompt issue resolution. - Maintain high levels of client satisfaction through proactive communication and support efforts. - Track client health scores, product usage metrics, and support upsell/renewal initiatives. - Log all client interactions, tickets, and feedback in internal systems. - Requirement Gathering & Functional Analysis - Work with stakeholders to gather and analyze business, functional, and technical requirements. - Translate requirements into clear documentation like user stories, BRDs, and process flows. - Recommend scalable solutions aligned with product capabilities and business requirements. - Create and update detailed process flows, data maps, and wireframes. - Project Management & Stakeholder Coordination - Serve as a liaison between business teams, product managers, and developers. - Participate in daily stand-ups, project planning, and retrospectives. - Monitor project timelines and proactively manage stakeholder expectations. - Testing & Quality Assurance - Develop test cases and perform functional testing to validate implementations. - Support User Acceptance Testing (UAT) and resolve identified issues. - Ensure system changes adhere to data integrity, privacy, and security guidelines. Qualifications & Skills: - 1-3 years of experience in a Business Analyst (BA) role or related field. - Strong understanding of Business Analytics, Business Analysis, Communication Management, Documentation, Data Analysis, SDLC Life Cycle & Project Management principles. - Proficiency in tools such as Advanced Excel, SQL, Power BI, Tableau; ability to quickly learn new technologies. - Excellent problem-solving skills and a passion for self-learning. - Innovative and creative thinker who is willing to explore new approaches. (Note: Additional details about the company were not provided in the job description.),