Business Analyst, Marketing Solution

Role Overview: Global Technology Solutions (GTS) at ResMed is dedicated to creating innovative, scalable, and secure platforms and services for patients, providers, and people across ResMed. The primary goal of GTS is to accelerate well-being and growth by transforming the core, enabling patient, people, and partner outcomes, and building future-ready operations. The strategy of GTS focuses on aligning goals and promoting collaboration across all organizational areas, fostering shared ownership, developing flexible platforms that can easily scale to meet global demands, and implementing global standards for key processes to ensure efficiency and consistency. Key Responsibilities: - Design and uphold comprehensive analysis for the marketing environment, ensuring scalability, security, and integration across all applications. - Create and document analytical blueprints, standards, and best practices for marketing deployments. - Assess and propose new marketing technologies and solutions that meet business requirements and analytical standards. - Ensure compliance with applicable healthcare regulations (e.g., GDPR, HIPAA where applicable) in the analysis and architecture of marketing solutions. - Lead the design and implementation of seamless integrations among primary marketing applications like CMS, PIM, Enterprise Search, CRM, MAP, DAM, and CDP. - Set and uphold governance policies and standards for the usage and management of marketing platforms. - Conduct technical training sessions and workshops for team members and stakeholders as needed on MarTech architecture and integration aspects. - Facilitate effective technical collaboration and communication within highly cross-functional teams, ensuring seamless technical integration of diverse skills and perspectives. - Mediate and resolve technical conflicts within and between teams. - Monitor the health and performance of the marketing ecosystem, identifying and resolving potential analytical bottlenecks or issues. Qualifications Required: - Bachelor's degree in Computer Science, Information Technology, or a related field. A Master's degree is a plus. - Minimum of 4 years of experience in designing and implementing enterprise-level marketing technology solutions. - Deep architectural understanding and hands-on experience with specific MarTech platforms like CMS, PIM, CRM, MAP, DAM, CDP. - Strong understanding of integration patterns, API architectures, and data integration tools and technologies. - Excellent analytical and problem-solving skills with the ability to design robust and scalable technical solutions. - Strong communication, presentation, and interpersonal skills with the ability to effectively communicate complex technical concepts to both technical and non-technical audiences. - Experience with data modeling, data warehousing, and data analytics concepts. Additional Company Details: Joining ResMed means discovering a career that is challenging, supportive, and inspiring. The company focuses on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thriving on the innovative ideas this generates. ResMed commits to respond to every applicant who is interested in contributing to making the world a healthier place. Apply now if you are seeking a workplace culture that values excellence and fosters personal and professional growth.,