7 Platform Governance Jobs

Role Focus: Architecture, Lifecycle Management, Platform Governance Experience: 6+ years Key Responsibilities: Own lifecycle management: upgrades, patching, cluster DR, backup strategy. Automate platform operations via GitOps, Ansible, Terraform. Lead SEV1 issue resolution, post-mortems, and RCA reviews. Define compliance standards: RBAC, SCCs, Network Segmentation, CIS hardening. Integrate OCP with IDPs (ArgoCD, Vault, Harbor, GitLab). Drive platform observability and performance tuning initiatives. Mentor L1/L2 team members and lead operational best practices.

Global Technology Solutions (GTS) at ResMed is dedicated to creating innovative, scalable, and secure platforms and services for patients, providers, and people across ResMed. The primary goal of GTS is to accelerate well-being and growth by transforming the core, enabling patient, people, and partner outcomes, and building future-ready operations. The strategy of GTS focuses on aligning goals and promoting collaboration across all organizational areas. This includes fostering shared ownership, developing flexible platforms that can easily scale to meet global demands, and implementing global standards for key processes to ensure efficiency and consistency. The Global Technology Solutions (GTS) Team is seeking a seasoned and strategic Business Analyst (Marketing) to define and lead the continuous improvement of the marketing environment within the healthcare sector. This critical position entails managing the comprehensive analysis, integration, and scalability of key marketing solutions, including CMS, PIM, CRM, MAP, Enterprise Search, DAM, and CDP. The Business Analyst will ensure these systems work harmoniously to facilitate impactful marketing campaigns, enhance customer engagement, and align with business goals while adhering to strict healthcare regulations. The ideal candidate will possess deep technical expertise in marketing platforms and integration methods, coupled with a thorough understanding of marketing principles and the specific requirements of the healthcare industry. You should be a strategic visionary with exceptional analytical and problem-solving skills, capable of translating business needs into reliable and scalable solutions. Moreover, superior communication and collaboration skills are essential to effectively engage with cross-functional teams and stakeholders. **Responsibilities:** - Design and maintain comprehensive analysis for the marketing environment, ensuring scalability, security, and integration across all applications. - Develop and document analytical blueprints, standards, and best practices for marketing deployments. - Evaluate and recommend new marketing technologies and solutions that align with business requirements and analytical standards. - Ensure compliance with relevant healthcare regulations (e.g., GDPR, HIPAA where applicable) in the analysis and architecture of marketing solutions. - Lead the design and implementation of seamless integrations among primary marketing applications such as CMS, PIM, Enterprise Search, CRM, MAP, DAM, and CDP. - Establish data flows and integration methods to uphold data consistency and accuracy across the marketing stack. - Collaborate with IT and data teams to create robust and scalable integration solutions. - Define and enforce governance policies and standards for the usage and management of marketing platforms. - Monitor the health and performance of the marketing ecosystem, identifying and resolving potential analytical bottlenecks or issues. - Mediate and resolve technical conflicts within and between teams, fostering a positive working environment. - Conduct technical training sessions and workshops for team members and stakeholders on MarTech architecture and integration aspects. - Facilitate effective technical collaboration and communication within highly cross-functional teams, ensuring seamless integration of diverse skills and perspectives. **Qualifications And Experience:** **Required:** - Bachelor's degree in Computer Science, Information Technology, or a related field. A Master's degree is a plus. - Minimum of 4 years of experience in designing and implementing enterprise-level marketing technology solutions. - Deep architectural understanding and hands-on experience with MarTech platforms (CMS, PIM, CRM, MAP, DAM, CDP). - Strong understanding of integration patterns, API architectures, and data integration tools and technologies. - Excellent analytical and problem-solving skills with a focus on designing robust and scalable technical solutions. - Strong communication, presentation, and interpersonal skills to convey complex technical concepts effectively. - Proven ability to provide technical leadership and guidance to development teams and vendors. - Familiarity with cloud platforms (e.g., AWS) and their MarTech service offerings is beneficial. - Experience with data modeling, data warehousing, and data analytics concepts. **Preferred:** - Experience in the healthcare industry with a strong understanding of healthcare data security and compliance requirements. Joining ResMed means more than accepting a job; it's embracing a career that is challenging, supportive, and inspiring. Our culture, driven by excellence, encourages individual expression in the workplace and thrives on innovative ideas. If you are looking for a diverse and inclusive workplace that fosters creativity and personal growth, apply now! We are committed to responding to every applicant.,

As a ServiceNow Architect specializing in ITSM and ITOM, you play a vital role in shaping our IT service delivery capabilities and optimizing our IT operations through the ServiceNow platform. Collaborating closely with cross-functional teams, your responsibilities include designing and implementing robust, scalable, and efficient solutions. Key Responsibilities: You lead the design and architecture of ServiceNow solutions for ITSM and ITOM, ensuring alignment with industry best practices and business requirements. You oversee the development of custom applications, modules, and workflows within the ServiceNow platform to enhance IT service delivery and operations. You architect and manage complex integrations between ServiceNow and various IT systems, such as configuration management databases (CMDBs), monitoring tools, and other ITOM components. You establish and enforce governance policies, security standards, and best practices for the ServiceNow environment, guaranteeing compliance with ITIL and ITSM frameworks. You continuously evaluate and optimize the performance, scalability, and reliability of ServiceNow in the ITSM and ITOM domains. You lead and manage ServiceNow implementation projects, collaborating with stakeholders, conducting workshops, and ensuring successful project delivery. You provide technical leadership and mentorship to ServiceNow development teams, promoting the adoption of best practices and architectural guidelines. You create and maintain comprehensive documentation of platform architecture, configurations, and integration strategies. You maintain relationships with ServiceNow vendors, keeping abreast of platform updates, new features, and emerging technologies. You conduct training sessions and workshops to enhance the understanding of ServiceNow ITSM and ITOM capabilities among IT teams and stakeholders. Qualifications: - Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience). - Proven experience as a ServiceNow Architect focusing on ITSM and ITOM, with at least [X] years of hands-on experience. - ServiceNow Certified Application Developer (CAD), Certified Implementation Specialist (CIS), or Certified System Administrator (CSA) certifications are mandatory. Certified Application Architect (CAA) or Certified System Architect (CSA) is a plus. - Strong knowledge of ITSM and ITOM processes, ITIL best practices, and ServiceNow platform functionalities. - Expertise in ServiceNow development, scripting (JavaScript), and custom application design. - Extensive experience with integration methods like REST, SOAP, and MID Server. - Exceptional problem-solving and analytical skills. - Strong communication and leadership abilities. - Ability to collaborate effectively with cross-functional teams and stakeholders.,

As a ServiceNow Developer, you will be responsible for developing and implementing configurations and customizations in the ServiceNow platform. You will work on various modules including ITSM, CMDB, ITOM, HRSD, or others based on project requirements. Your key tasks will involve designing and managing workflows, business rules, UI actions, and client/server scripts to meet business needs effectively. Collaboration with business analysts and stakeholders is crucial to comprehend requirements and offer appropriate technical solutions. Regular platform maintenance, upgrades, and performance tuning will be part of your routine tasks to ensure the platform's optimal functioning. Adhering to best practices in development and platform governance is essential to maintain the quality and efficiency of the solutions provided. Additionally, you will be responsible for maintaining clear documentation for processes and codebase to facilitate seamless understanding and future enhancements. Your role as a ServiceNow Developer is pivotal in driving successful outcomes by leveraging your technical expertise and problem-solving skills in alignment with business objectives.,

Role specific knowledge and expertise : Able to effectively manage multiple project deliverable to a successful resolution on time and to brief. Experience in designing and building templates (email etc), landing pages, journeys, managing lists and general platform governance within HubSpot Marketing Hub Experience in designing and creating reporting dashboards within HubSpot Marketing Hub. Proven experience working in a content/digital marketing role within a large and complex organisation Stakeholder engagement and influencing - able to work with cross-functional stakeholders across multiple-time zones. Experience with Marketing platform governance Comfortable working independently and as part of a team. Self-starter with a growth mindset.

Role specific knowledge and expertise : Able to effectively manage multiple project deliverable to a successful resolution on time and to brief. Experience in designing and building templates (email etc), landing pages, journeys, managing lists and general platform governance within HubSpot Marketing Hub Experience in designing and creating reporting dashboards within HubSpot Marketing Hub. Proven experience working in a content/digital marketing role within a large and complex organisation Stakeholder engagement and influencing - able to work with cross-functional stakeholders across multiple-time zones. Experience with Marketing platform governance Comfortable working independently and as part of a team. Self-starter with a growth mindset.

Role specific knowledge and expertise : Able to effectively manage multiple project deliverable to a successful resolution on time and to brief. Experience in designing and building templates (email etc), landing pages, journeys, managing lists and general platform governance within HubSpot Marketing Hub Experience in designing and creating reporting dashboards within HubSpot Marketing Hub. Proven experience working in a content/digital marketing role within a large and complex organisation Stakeholder engagement and influencing - able to work with cross-functional stakeholders across multiple-time zones. Experience with Marketing platform governance Comfortable working independently and as part of a team. Self-starter with a growth mindset.