Business Analyst

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We are seeking a skilled and experienced Business Analyst to join our team, focusing on our Land Management Product (LAMS). The ideal candidate will have a strong background in requirement analysis, project coordination, and client engagement, with a proven track record of delivering high-quality software solutions.

Key Responsibilities:

1.

• Collaborate with customers to gather and document detailed business requirements.
• Translate customer needs into functional specifications for the development team.

2.

• Coordinate with the development team to ensure timely and accurate delivery of customer requirements.
• Track project progress and provide regular updates to stakeholders.

3.

• Prepare and process invoices related to project milestones.
• Ensure client approval and timely payment of invoices.

4.

• Serve as the primary liaison between the customer and the technical team.
• Address client inquiries and provide timely solutions.

5.

• Oversee the delivery process and facilitate User Acceptance Testing (UAT) with customers.
• Ensure resolution of any issues identified during UAT.

6.

• Follow up with clients to ensure prompt payment.
• Confirm final project completion and obtain customer sign-off.

7.

• Coordinate with relevant teams for the smooth installation of the LAMS product.
• Provide support during the installation phase to address any challenges.

8.

• Prepare comprehensive project documentation, including requirement specifications, project plans, and status reports.
• Maintain clear and consistent communication with clients through documented updates.

9.

• Develop Data Flow Diagrams (DFD) and Entity-Relationship Diagrams (ERD) to represent system data flow and database structures.
• Ensure models accurately reflect customer requirements and system functionalities.

10.

• Develop detailed use cases and user stories to capture and communicate functional requirements.
• Ensure use cases and user stories are clear, comprehensive, and aligned with customer needs.

Qualifications:

• Bachelors degree in Computer Science/ Information technology/ Business Administration or similar in related field.
• Minimum of 5 years of experience as a Business Analyst or in a similar role.
• Strong understanding of requirement analysis, project management, and client relations.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and prioritize effectively.
• Proficiency in DFD and ERD modelling.
• Experience in preparing use cases and user stories.